I started with Comcast with 12Mbps service. Over time, they increased the base speed they offer to 20, 25, 50, and now 75. They have done this because they want to have x% of their customers on "broadband", per the federal definition. This is all well and good, but they keep increasing the price, and refuse to offer lower-tier service. I probably wouldn't want 12Mbps anymore, but 20 or 25 would suffice. I wish I coul…
I had the opposite experience. I was a very happy Comcast customer for a year or two (their curfew-for-kids-computers feature on their router was great, and the mobile app integration was very handy), but the 5G Verizon offering was cheaper and faster (where I live). I have never felt so bad canceling my account, as everything about the experience was great, but VZ had double (or more) the upload speed.