201–210 of 473 posts
Ergo useless.
If I've arrived at your support form it already means I've done everything your articles say they do.
Yes the modem is plugged in.
Yes I've rebooted it.
Yes the cable is good.
Yes the house's electricity is on.
No you didn't report an outage.
files claim.
2 days later they replace a piece of cable 2 neighbors down and things work again.
...
Earlier quoted context omitted.
You have my condolences. My brother and I ended up hiring a lawyer to handle our dad's estate, and I'd recommend it to anyone. She did things like send the hospital a letter that said in essence "give me a single bill with a total for all services provided at your hospital. If it's not on this bill I'm not going to pay it." (Although legal fees for estates are capped here in Ohio, not sure if that's true where you ar…
> She did things like send the hospital a letter that said in essence "give me a single bill with a total for all services provided at your hospital. If it's not on this bill I'm not going to pay it." That is a great thing to say, but does it actually hold any weight? Or is it like the construction trucks that have signs saying they are not responsible for damage from items blown off them?
Earlier quoted context omitted.
You can do this, even as a living person. I once got a $10k bill reduced to $700. (It took a lot of back-and-forth, but it was worth it.)
We're about to find out too. Dad passed 8 months ago; we got a $1500 hospital bill last week (just after the probate window closed) w/o explanation or description of services rendered.
People don't want a useless chat bots, more often than not they seem deliberately programmed to be obstructive. If you told it you wanted a refund for order xyz, and it immediately gave you a refund, I'm sure people would like it.
You can provide that with a simple HTML form though.
Earlier quoted context omitted.
Same. Few years ago, I was stuck at Dulles due to a snow storm and had to resort to online customer chat support via the United app. I only used it because United was pushing people really hard to use the app for support. I was connected with a support rep who obviously did not live in the states because he tried to give me an impossible itinerary. Anyone living in DMV area knows taking an AA flight from DCA that's a…
> Anyone living in DMV area knows taking an AA flight from DCA that's about to take off in 40 minutes when you're currently located in terminal C/D in IAD is impossible. I don’t think you need to live in the DMV area or even need to be a human to figure this out…
My thought process is that people who get contracted/hired to do cheap labor won't appreciate how big the US is (IAD to DCA is 40 minutes alone without inclement weather + bad traffic) and how TSA affects one's transit time.
Earlier quoted context omitted.
I figured out most of the airport acronyms... except DMV... Delaware-Maryland-Virginia? (Search focuses on motor vehicles, even with "-motor")
I always thought it stood for "DC Maryland Virginia".. basically the greater Washington DC metro area.
Earlier quoted context omitted.
> Anyone living in DMV area knows taking an AA flight from DCA that's about to take off in 40 minutes when you're currently located in terminal C/D in IAD is impossible. I don’t think you need to live in the DMV area or even need to be a human to figure this out…
You'd be surprised! My thought process is that people who get contracted/hired to do cheap labor won't appreciate how big the US is (IAD to DCA is 40 minutes alone without inclement weather + bad traffic) and how TSA affects one's transit time.
For fun, I asked ChatGPT (gpt-4)…
Prompt: Can I get from Terminal C in IAD to DCA in 40 minutes?
Response: Washington Dulles International Airport (IAD) and Ronald Reagan Washington National Airport (DCA) are two separate airports located in the Northern Virginia area, near Washington, D.C.
The travel time between these two airports is approximately 45 minutes to 1 hour by car under normal conditions. However, this can vary depending on the time of day, traffic, and other factors. Furthermore, this timing does not include time for potential issues such as returning a rental car, waiting for a taxi or rideshare, airport security, and other possible delays.
Therefore, a 40-minute window to travel between these two airports and catch a flight is not realistic and highly risky. It's recommended to allow a much greater time buffer when scheduling flights with a transfer between these airports.
A big part of the problem isn’t actually chat bots even though it may well seem to be. It’s that you can’t pop some system atop a teetering ziggurat of shitty data from mutually incompatible systems and think the fundamental problems are going to just disappear. Example: I am currently executor of my dad’s estate and trying to get various policies and pensions and whatnot transferred into my mother’s name. One compan…
Get a durable power of attorney for your mother sooner rather than later. It won't solve everything, but can make some inquiries easier to just do on your own rather than needing a group project. Also health care proxy and a new will if those are necessary. IME old people can be very open to such changes soon after a death, but then become much more hesitant and procrastinatey months later. I think it's the difference between ascribing the reason to their partner's death, or to their own looming death. Strike while the iron is hot.
This is where the author misses the point. Chat bots will be te main interface in the future. Especially for these mundane middle of the road queries. Integrated into voice controlled ai buddies.
The author is spot on for the more complicated requests. Even though these will be triaged by a the ai buddy.