If anyone is interested in rolling their own, I have used this since early 2012: https://github.com/jakeogh/gpgmda
Protonmail can delete the wrong email and nobody cares
201–210 of 254 posts
Re: Protonmail can delete the wrong email and nobody cares
#202I've been a paid Protonmail user for a while now, but it seems like if you don't use their webmail site or their mobile app, you don't get a very good experience.
The Protonmail Bridge with Thunderbird (the only somewhat supported desktop mail client on Linux) has always been buggy at times, such as archiving not working as expected, or creating a new mail subfolder in Thunderbird creates a parent folder with a "/" in front of it in web mail.
I understand there's probably some difficulty keeping everything E2E encrypted on the desktop side of things, but Thunderbird feels crippled if you want to use it with Protonmail/Bridge. For example, calendar doesn't work at all.
I love what Protonmail has been trying to do and have done, but all I really want is to be able to use a desktop mail client with calendar, and the Protonmail Bridge is not there yet. My subscription is up in January, so I may switch to something like Fastmail for the time being.
Re: Protonmail can delete the wrong email and nobody cares
#203Earlier quoted context omitted.
I see it as a way of getting paid for the development of services. People willing to pay for an offering are more likely to provide quality feedback. Once it is stable there and dev time has been recouped, you can offer it to the free tier. I actually don't have an issue with that. Once it is available to free tier users, it frees up the devs to go to the next item on the list once again only available to the paid us…
> I see it as a way of getting paid for the development of services. The obvious reason is that a company has an incentive to make it easy to onboard and no incentive to help you migrate off or even an incentive to make it difficult or costly to leave. I don't see how making import/export something only a payed tier has is specifically or especially for funding development. It's not the deal breaker or the reason peo…
Do you not agree that the types of support requests or other feedback from the masses in the free tier tends to be of a much lower quality than you might get from a paid user? The expense of supporting those requests are not insignificant. By ensuring that the product is in a much more stable state before reaching the free tier can help keep those support costs lower.
>It's not the deal breaker or the reason people choose Protonmail over others, even if it can be a consideration.
Yet here we are on a dev centric forum talking about it being a "bad" decision. From a dev perspective, the decision of starting something in a paid tier then (if ever) releasing to the free tier is not offensive to me. A company offers a free thing that has fewer features than a paid tier, "news at 11" type of story it is not. Doing poor research into the limitations of the free tier and complaining publicly about not having access to the paid features on the free tier is also not news worthy. Again, yet, here we are.
Re: Protonmail can delete the wrong email and nobody cares
#204Well looks like Proton invested too much in advertisment.
They also run VPNs and, although they offer setup via confi-files, frustrate their customers by telling them the problem is on their side and demand they install that piece of software of theirs. Switching VPN providers without changing my setup and it was clear as day, the problem does not reside with me but them.
Instable connection, bullshit support telling you it is your fault and you do not know what you are doing...
Immediately quit their service.
i do not know how you would want to pay a service from such a company.
Re: Protonmail can delete the wrong email and nobody cares
#205Earlier quoted context omitted.
You have to pay to receive a service? Good heavens!
Exporting an XML file from a database of already existing emails is very likely a query that takes milliseconds to run automatically. If it's true they require you pay to export emails it sounds like borderline extortion.
Is that why a Google Takeout of your Gmail takes 24 hours to complete?
Re: Protonmail can delete the wrong email and nobody cares
#206Earlier quoted context omitted.
First of all, bring your own domain. That way you can just point the same address elsewhere if you need to switch again without having to deal with forwarding. edit: As mentioned by a sibling comment, my email is currently on Fastmail, zero problems.
I don't need a custom domain anymore and I find it trivial to change email addresses. I can use 1password to locate accounts, easily migrate, apply a tag, and work through the change over a few hours. I typically change email every 2-3 years and it serves as a good way to review security settings/change passwords. Modern email providers have mailbox porting tools, and they work fine. I use to like having a domain, bu…
> I use to like having a domain, but dunno, for a privacy nut, seems more secure to not use one.
Care to explain which are those concerns about privacy that you may find when owning a custom email address? Thanks in advance.
Re: Protonmail can delete the wrong email and nobody cares
#207I am a long time paid user of Protonmail. This isn't the first issue I've seen. It's is really annoying I have to use a bridge at all to be honest. That being said, I've evaluated other providers like Fastmail. While their service is good I am not a fan of reducing my privacy. So people like me are stuck between a rock and a hard place.
> It's is really annoying I have to use a bridge at all to be honest.
That is literally the selling point of ProtonMail: the email is encrypted in storage on their servers (they don't have access to it), and thus you have to decrypt it locally on your machine, and the Bridge does that for you, because your email client does not know how to handle the encrypted content otherwise.
Re: Protonmail can delete the wrong email and nobody cares
#208I am a long time paid user of Protonmail. This isn't the first issue I've seen. It's is really annoying I have to use a bridge at all to be honest. That being said, I've evaluated other providers like Fastmail. While their service is good I am not a fan of reducing my privacy. So people like me are stuck between a rock and a hard place.
I would probably use Fastmail if they weren't based in Australia if I am being honest. ProtonMail makes it very hard to communicate with mailing lists.
No support for format=flowed or restricting the number of columns from what I can tell.
Super annoying.
Re: Protonmail can delete the wrong email and nobody cares
#209Yeah, Protonmail Bridge is my main source of buyer’s remorse wrt. Protonmail. I moved my family e-mail set-up to Protonmail, so I can’t just move away without having to migrate everyone else too. So now I’m just stuck with it. Weird sync issues, random CPU spikes, having to use the web-UI for anything important, etc. Not sure why they can’t make it work, but I guess trying to make their custom encrypted mail set-up s…
You can "easily" switch to fastmail from Protonmail. First set your domain on fastmail with the accounts, once you're done with the new setup, the last step is to import from Protonmail. Using the Proton Mail Exporter app, you can generate a .mbox file, using fastmail importer, you can send the .mbox file. It's been working great, with over 10k emails.
Yeah, doing it for myself is no problem. It’s more that I’d have to do it for my parents and siblings as well simultaneously, since we share a domain name for e-mail. It’s not impossible, it’s just a huge hassle to move everyone over to using new apps and updating settings on their laptops. Not impossible, just impractical.
Re: Protonmail can delete the wrong email and nobody cares
#210Earlier quoted context omitted.
> The server doesn’t need 24/7 five-nines or anything. It’s not for receiving mail. You don't need 24/7 server for receiving email. You can have it offline for a day or two a week and you'd only lose maybe some spam. I'd call that involuntary graylisting. :D
Many services use email-based login links or other second-factor codes. Email being offline means you can’t log in to or use these services.
No critical services I use do that. Well, no services I use do that.
But certainly something to be included in personal risk analysis when self-hosting.