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Bank tells customers to disable updates and not upgrade to iOS 16

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Re: Bank tells customers to disable updates and not upgrade to iOS 16

#201

Post by zdragnar »

nus07 wrote: post #108
andy_ppp wrote: post #94

Earlier quoted context omitted.

The whole of British society is structured this way. Constantly blaming poor people when a good proportion of rich people are rent seeking and/or not doing the most basic things to help their customers.

It’s no different from Reagan Republicans. All the rules are for thee(the poor) but not for me(the wealthy).

Funny, that's what all the Republicans kept saying about the Democratic politicians like Newsom who were seen flouting their own COVID lockdown policies.

Maybe it's more than just one tiny group of people who are prone to such things as hypocrisy.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#202

Post by ghaff »

toomuchtodo wrote: post #69
thro388 wrote: post #52

Earlier quoted context omitted.

This is so true. Try to bank in Switzerland, it is so 1980ties...

BNY Mellon also. You ring your wealth manager.

The wealth management arm of a bank can simultaneously have managers with clients and sane online systems. Some people will want to do everything over the phone and/or in-person. Others will still want the personal touch while also wanting all the usual online access--possibly including mobile (though this tends to be less relevant with wealth management accounts).

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#203

Post by KerrAvon »

noirbot wrote: post #137
svnpenn wrote: post #121

Earlier quoted context omitted.

oh really? Three whole months? Shame on them /s

That's been how it's been for years now. Every year. I'm sympathetic to the argument that that's not enough time, but if your company has a mobile app on iOS and you're not planning to do this work every summer in time for the September release then it's a pretty major failure of planning.

If you need to do months of work every summer to keep up with iOS updates you need to look at what you’re doing wrong, unless you’re simply adopting new features every time. Things should generally just work. Apple doesn’t usually break well-behaved apps (usually).

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#204

Post by KerrAvon »

Beltalowda wrote: post #124
superkuh wrote: post #63

Everyone is jumping on the bank for not staying up to date with the frequent and massive chanages that Apple makes. But this is only a news story because it is a bank, this scenario happens constantly to a large fraction of all iOS software. The problem here is that modern libs and standards change so fast (similar to JS) that it really is hard for anyone without a megacorp's worth of software dev employees to keep u…

It's hard to really make a judgement one way or the other without knowing the technical and organisational reasons in the first place. Maybe their iOS dev left a few months ago and there are large changes needed they haven't been able to pull off in time? Maybe there's a very specific issue/bug they're having trouble to work around? Maybe they actually did make an update but it got rejected in the (in)famous "Apple a…

The reasons are interesting on a human level, but on a professional basis they should have had a plan months ago.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#205

Post by noirbot »

KerrAvon wrote: post #203
noirbot wrote: post #137

Earlier quoted context omitted.

That's been how it's been for years now. Every year. I'm sympathetic to the argument that that's not enough time, but if your company has a mobile app on iOS and you're not planning to do this work every summer in time for the September release then it's a pretty major failure of planning.

If you need to do months of work every summer to keep up with iOS updates you need to look at what you’re doing wrong, unless you’re simply adopting new features every time. Things should generally just work. Apple doesn’t usually break well-behaved apps (usually).

For sure, but you at least need to plan to maybe have work to do. Either to proactively support new features/devices or any necessary updates. If you're hitting September and your app is still broken, something has gone wrong.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#206

Post by lawn »

jl6 wrote: post #60

What I find really amazing is that we have here an incredibly elite service that the vast majority of people will never be able to afford, and yet its elite clients are dependent on essentially the same mobile devices that everyone else is. You can spend ~$2k on a phone, and it will be the best phone you can buy. There's no $20k phone that will be any better. It's like flying in first class and then having to queue u…

Funny enough investments is the same.

Index funds and low fees is the best way, and that's available to everyone. In fact the more expensive services are worse precisely because they're more expensive, and so underperform against passive index funds.

(I generalize of course.)

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#207

Post by zdragnar »

Xeoncross wrote: post #88
svnpenn wrote: post #78

Earlier quoted context omitted.

> Think William Reece-Mogg FYI not sure about other countries, but Americans don't know who the fuck that is.

"There even are places where English completely disappears. In America, they haven't used it for years!” ― Alan Jay Lerner, My Fair Lady https://youtu.be/t8zhp699FXg?t=110

And yet there are places in America whose regional accents are closer to English was at the time those places were settled than Britain is now.

Even more ironic is that My Fair Lady is an American film based on a play by an Irish Brit (George Bernard Shaw, Pygmalion).

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#209

Post by Beltalowda »

KerrAvon wrote: post #204
Beltalowda wrote: post #124

Earlier quoted context omitted.

It's hard to really make a judgement one way or the other without knowing the technical and organisational reasons in the first place. Maybe their iOS dev left a few months ago and there are large changes needed they haven't been able to pull off in time? Maybe there's a very specific issue/bug they're having trouble to work around? Maybe they actually did make an update but it got rejected in the (in)famous "Apple a…

The reasons are interesting on a human level, but on a professional basis they should have had a plan months ago.

Maybe the did have a plan but something went wrong at the last minute; or maybe not and they just messed up. We don't really know that.

Re: Bank tells customers to disable updates and not upgrade to iOS 16

#210

Post by xeromal »

JumpCrisscross wrote: post #33
thr0wawayf00 wrote: post #10

This is one of the most exclusive banks in the world, counting the British Royal Family among their notable clients, and they can't even be bothered to keep their mobile app up to date. Pretty much sums up what rich people think about technology: make it sexy and powerful but I don't want to hear about ongoing maintenance costs. According to Wikipedia, new clients needed £500k in disposable funds to set up an account…

> they can't even be bothered to keep their mobile app up to date Guessing their clients aren’t banking via mobile apps, their staff having lines to their banker. Most top-tier private banks barely have an online presence. If you want something, you (or your assistant) calls or texts your banker.

Definitely true. I'm with a bank that feels like I might be their poorest client. They do have a nice app, but the real benefit to working with them is that I have a banker on standby that I can call or email for anything.

Wonder why a transaction was denied? Shoot an email with a screenshot. Want 500$ of Moroccan Dirhams for your next trip? Shoot a text and they'll put together a package + a few sweets for you to pick up when you stop by.

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