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Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

status.stripe.com

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Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#201

Post by NickRead »

icelancer wrote: post #63
WillPostForFood wrote: post #58

Earlier quoted context omitted.

Who are you looking at switching to? I'm also starting to evaluate alternatives to Stripe.

I don't want to drop any names here because we're in the exploratory phase, haven't even started negotiations with anyone yet. But there are alternatives that are quite a bit cheaper that offer fewer frills. Humorously enough we needed a sales tax solution, and Stripe Tax is vastly outgunned by its competitors, possibly leading to the layoffs in its department. It is a significantly inferior product to Avalara, which…

you should definitely check out the merchant of record model. Funnily enough, I work in the payments space and this is a use case we see all the time - as businesses start scale and hit tax thresholds, they start implementing even more tools to handle this on top of their existing payment stack.

Instead, perhaps consider a billing platform that handles payments, subscriptions and sales tax all in one. With the merchant of record model, you remove the need to worry about sales tax altogether, the payment provider does so on your behalf (including liability if there is a miscalculation). Shoot me an email if you want any more info nick.read @paddle.com, happy to provide more info

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#202

Post by NickRead »

GingerMidas wrote: post #81
Silhouette wrote: post #67

Earlier quoted context omitted.

Not really. It's an apples to oranges comparison. For one thing Paddle is a merchant of record so it's more like "outsource your entire payment system including all the processing of different payment methods and the global tax admin". For a lot of businesses, particularly smaller ones with international sales, that is going to be an attractive option compared to services like Stripe even at this price point. For ano…

Thanks for the explanation, I missed the tax and other benefits at first glance. I don't have those tax complications personally but I do see the value now. Having a checkout bundled with paypal/apple pay/card is pretty compelling however.

Wanted to jump on this thread as I actually work in this space and wanted to clear some things up. Another thing with tax solutions added to your stack, is that they purely calculate what you owe, leaving you liable incase there is a miscalculation. Its still up to you to pay this to the relevant authorities.

Paddle handle it all + take full liability. Shoot me a email nick.read @paddle.com if you want a little more info :)

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#203

Post by [deleted] »

bombcar wrote: post #191
wswope wrote: post #186

Earlier quoted context omitted.

> we respond to emails Edwin, I’ve seen dozens of claims of Stripe simply ignoring complaints to support@stripe.com, a few in this very thread. You even fess up to dropping one personally in this thread: https://news.ycombinator.com/item?id=32558671 This is totally par for the course for Stripe - how on earth can you say that quote in good faith?

Edwin never said they respond to all emails. Just that sometimes they do respond. To at least one. Once.

[deleted]

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#204

Post by NickRead »

upupandup wrote: post #80

Ever since patio11 pushed that dubious Stripe Atlas program that resulted in far more headache than worth (turns out Delaware is the crappiest state to incorporate) my trust in Stripe going downhill. I think what really did it was that it took somebody a while back to post on HN about issues with Stripe regarding tax that jepordized his business to get the situation fixed. I don't know but lately it seems like so muc…

Look into Paddle. They handle payments, subscriptions, sales tax + invoicing and you can set your business up from virtually anywhere in the world. They act as a merchant of record, meaning they don't just calculate the tax owed they pay it on your behalf too. So even if there is a miscalculation, nobodys business is jeopardised and Paddle take full liability :) Shoot me an email if you want to chat nick.read@ paddle.com

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#205

Post by aaaaaaaaata »

xwdv wrote: post #117
chrisseaton wrote: post #60

Earlier quoted context omitted.

Why do people expect everyone to understand their film references?

It’s a filtering mechanism. If you get it, you’re a cool guy worth talking to. If not, maybe bugger off.

...it's not even a good, or properly aged, film!

HN, you're getting weird.

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#206

Post by aaaaaaaaata »

xwdv wrote: post #198
btilly wrote: post #133

Earlier quoted context omitted.

I'm happy to tell anyone who thinks this way that THEY should bugger off. A random movie reference can be expected to not caught by anyone more than 10 years different from you in age, or who is from a different culture. You will also miss some mavericks like me who really don't care much about a lot of popular culture. If you value matching on those criteria over, say, knowing about something interesting, then I'm h…

Given the tone of your post, it is clear the original filtering mechanism was sufficient.

Given the films you're comfortable judging people on not having memorized, I'm glad you're self-selecting yourself away from people too!

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#207

Post by btilly »

xwdv wrote: post #198
btilly wrote: post #133

Earlier quoted context omitted.

I'm happy to tell anyone who thinks this way that THEY should bugger off. A random movie reference can be expected to not caught by anyone more than 10 years different from you in age, or who is from a different culture. You will also miss some mavericks like me who really don't care much about a lot of popular culture. If you value matching on those criteria over, say, knowing about something interesting, then I'm h…

Given the tone of your post, it is clear the original filtering mechanism was sufficient.

Apparently so. If your idea of good conversation is endlessly repeating the same nostalgic popular culture references, then you've discovered that you don't want to talk to me, and I've discovered that I don't want to talk to you. We've both come to conclusions that make our lives better.

But that begs the question of why you'd bother seeking out a forum whose entire purpose is conversations that you're apparently not interested in. Why not seek out like-minded people whose conversational interests match yours more closely?

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#208

Post by drewbeck »

bcgraham wrote: post #172
rich_sasha wrote: post #160

Earlier quoted context omitted.

It seems like with a number of the high-growth startups, the client isn't really the client. The real client is the VC who writes cheques and provides validation in increasing valuations. The "regular clients" are a raw material, to be converted into the service provided to VC. Clearly, in the early days, you desperately need "regular clients" to prove yourself to the "VC clients". But eventually you earned your stri…

Isn’t it right and proper for management to serve ownership?

If the best we can come up with is hierarchies of servitude we will end up with yet another destructive and oppressive system.

which is about where we're at, so

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#209

Post by cyral »

culiao wrote: post #151
cyral wrote: post #108

Earlier quoted context omitted.

You need a merchant account from a high-risk processor, combined with a generic gateway like Authorize.Net. (Don't use their built in processor) The all in one solutions like Stripe or Adyen are convenient but they aren't what high-risk industries need.

Do you have a recommendation for a middle layer for making pretty checkout flows via the API? Authorize.net is what we use - but their API is tough.

I'd love to see a Stripe style wrapper around Authorize, but I don't think it exists. Just thankful we can use JSON now instead of their XML API.

Re: Stripe down for 4 hours (and counting) for all those with Stripe Tax enabled

#210

Post by xwdv »

btilly wrote: post #207
xwdv wrote: post #198

Earlier quoted context omitted.

Given the tone of your post, it is clear the original filtering mechanism was sufficient.

Apparently so. If your idea of good conversation is endlessly repeating the same nostalgic popular culture references, then you've discovered that you don't want to talk to me, and I've discovered that I don't want to talk to you. We've both come to conclusions that make our lives better. But that begs the question of why you'd bother seeking out a forum whose entire purpose is conversations that you're apparently no…

I understand most references that are posted on this forum. Perhaps it is you who is out of place. Are you even aware that references are being made? Perhaps not, how could you be? You don’t know what you don’t know.
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