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A clip from Stray got me banned from Twitter

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Re: A clip from Stray got me banned from Twitter

#203
This is what I don't get about those US based companies. They hired thousands of employees, why can't they have a few dozens of human employees who manually evaluate the appealing? That's a necessary cost of providing a commercial Web service.

Re: A clip from Stray got me banned from Twitter

#204
post #148

This is how big tech does damage to humans. Love it or hate it, the online world is our current public square. A public square, in the united states, has typically been an area where people can shout out their concerns or whatever they want to anyone who can listen and the government cannot stop it. Currently, our public squares are owned by private megacorporations that not only ban people for reasons many people ag…

There are plenty of public places in the US, but the so-called "public square" where strangers gather to debate is a total myth. It does not exist anywhere, and I'm not sure it ever has existed. Certainly not in my lifetime, anywhere I've ever lived. Friends do gather in public squares to talk or lounge or listen to concerts or whatever. But the kind of thing that happens on Twitter, or on HN for that matter, does no…

It existed in ancient Greece at least

Re: A clip from Stray got me banned from Twitter

#205
post #167
post #69

Earlier quoted context omitted.

Quoted post unavailable.

>No meaningful damage was done to a human here. The author would get unsuspended immediately if they chose to delete the tweet, and knows it. forcing a human to submit is absolutely damaging, more-so when the judgement is egregiously inhumane, incorrect, and final.

Clearly twitter is in the wrong here. But making a fundamentalist point about every minor issue you encounter isn't ideal either. I think it's entirely reasonable to expect people to pick their battles, rather than expect the whole world to organize around protecting their ego even in clearly irrelevant cases.

There's nothing wrong with criticizing the policies that caused this. But I have no illusions that there are any policies that would be perfect, nor that the tradeoffs here are trivial.

If everybody tried to be this fundamentalist, we'd still be stuck in caves fighting about whose corner is whose. There's a balance between avoiding erosion of sound principles, and being part of a large, constructive collective.

So this battle is fine as long as were clear what it's about: the principle; not the specific post. And as such: being forced to do _anything_ with respect to that specific post isn't worth quibbling about. It's a fine example to get people talking, and that's it. If the author is personally harmed by is sudden lack of access to twitter, then he should consider choosing not to fight on this detail. It's a cute cat video, not a whistleblower talking about grave misconduct or whatever.

Re: A clip from Stray got me banned from Twitter

#206
post #193

> You cannot possibly be this dense. Who is the dense one here? You just insulted a person who has to look at a million of these, and had absolutely nothing to do with the misclassification, and then you’re surprised when they rejected your appeal. Remember there are actual people reading your words (at least for now)

“You” is Twitter

Re: A clip from Stray got me banned from Twitter

#207
post #196
post #180

Earlier quoted context omitted.

> I would love to know a way this can be solved Step 1. Hire humans and pay them enough to think (and communicate with customers). Step 2. Keep an audit trail of events and communications related to these ban situations. Those can be useful when escalating a dispute (to another human from Step 1, but someone with more authority to make judgement calls). Detection algorithms can still be used, but they should only be…

>Step 2. Keep an audit trail of events and communications related to these ban situations. Hard to imagine these companies, whose whole value proposition is in the data they collect, are neglecting to collect this data.

I don't think they're collecing this type of data... because it almost doesn't exist. It's not like you have a back and forth communication with customer service (because there is no customer service group).

You just have the one or two dispute statements you may have been allowed to submit, and then you have the predictable automatic denial replies.

They probably do save the dispute claims. But that info is useless, both because it has no bearing on the outcome and because there's no oversight anyway.

Re: A clip from Stray got me banned from Twitter

#208
post #174

This is how big tech does damage to humans. Love it or hate it, the online world is our current public square. A public square, in the united states, has typically been an area where people can shout out their concerns or whatever they want to anyone who can listen and the government cannot stop it. Currently, our public squares are owned by private megacorporations that not only ban people for reasons many people ag…

Not to mention the Orwellian proposition: "delete the pic we deemed wrong so we can unban you". Apparently it's hard to just delete the offending pic, it's better to teach you a lesson and make you do it. There are four lights

> Apparently it's hard to just delete the offending pic

Now that would be censorship! /s

Re: A clip from Stray got me banned from Twitter

#209
post #188
post #93

Earlier quoted context omitted.

Do you think that Twitter could possibly survive as a company without large amounts of automated moderation?

Do we need Twitter that much? Is it worth ruining the society in the name of having twitter or a similar social media? 90s and 00s with all sorts of independent discussion boards were great. Somehow moderation kept up without crappy AI. I can’t see a single benefit of Twitter/FB/etc over fragmented forums as a user.

I’m guessing the “somehow” has something to do with the order of magnitude fewer users on the internet.

Re: A clip from Stray got me banned from Twitter

#210
post #174

This is how big tech does damage to humans. Love it or hate it, the online world is our current public square. A public square, in the united states, has typically been an area where people can shout out their concerns or whatever they want to anyone who can listen and the government cannot stop it. Currently, our public squares are owned by private megacorporations that not only ban people for reasons many people ag…

Not to mention the Orwellian proposition: "delete the pic we deemed wrong so we can unban you". Apparently it's hard to just delete the offending pic, it's better to teach you a lesson and make you do it. There are four lights

It's even worse, "by deleting the pic, you agree with our decision that it was wrong.".

"Yes master, this video of a cat video game is revenge porn and I'm sorry for posting it!"...

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