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Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

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Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#201

Post by idiotsecant »

barneygale wrote: post #166
edcastano wrote: post #163

I am a PM with LinkedIn. DM me and I can try to funnel this to the right channels. I'll be the first to say that there are a lot of problems with LinkedIn, but the company's "heart" is generally in the right place.

Why are you recommending private support channels? Shouldn't OP use your regular customer support channels?

I think a more interesting question is why you are shocked that in large organizations getting to the people who can change things is often difficult. This is not a problem unique to linkedin.

We shouldn't be punishing the gear on the cog that is helping turn the machine in the direction it needs to go.

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#202

Post by yojo »

bombcar wrote: post #197
93po wrote: post #187

Earlier quoted context omitted.

It's not a cheap shot. It's snarky but accurate commentary on the abysmal state of customer support and how absolutely worthless it is

Anyone who has worked front-line customer support knows why all the roadblocks are in place; it's a massive firehose of absolute junk 90% of the time.

Yep. My first job out of college was support at a consumer web company. The vast majority of people did not need a PMs attention. Honestly a larger percentage of them needed psychiatric help.

The problem comes when there’s no escalation path for the few cases that actually do need it. Looking at you Google.

I’ve never used LinkedIn support, so couldn’t say whether they would handle something like the OPs issue correctly.

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#203

Post by peter_retief »

I found LinkedIn a waste of time and full of bad actors, so not really surprised about this experience.

I keep a presence there to appease a friend but put as little information about myself as possible on the platform and strongly recommend other developers do the same.

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#204

Post by bombcar »

yojo wrote: post #202
bombcar wrote: post #197

Earlier quoted context omitted.

Anyone who has worked front-line customer support knows why all the roadblocks are in place; it's a massive firehose of absolute junk 90% of the time.

Yep. My first job out of college was support at a consumer web company. The vast majority of people did not need a PMs attention. Honestly a larger percentage of them needed psychiatric help. The problem comes when there’s no escalation path for the few cases that actually do need it. Looking at you Google. I’ve never used LinkedIn support, so couldn’t say whether they would handle something like the OPs issue correc…

There are always escalation paths, the question is if they're official, or if the front-line support isn't trusted with putting someone on it.

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#205

Post by mynegation »

toma_caliente wrote: post #198
soSadm4n wrote: post #192

Earlier quoted context omitted.

I recommend we let LinkedIn implode under the weight of useless spam and indifferent ownership. Network directly with engineers where they spend time online. Not recruiters in purpose built HR portals.

> Network directly with engineers where they spend time online Where would that be? I wouldn't recommend HN for networking purposes.

TeamBlind

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#206

Post by dontbenebby »

Probably because "view as" isn't anonymous, even if you adjust your privacy settings. (It'll say things like someone from X uni or with Y title viewed... easy to intuit who looked)

On my end, I had issues after I "looked up" someone convicted of a serious crime[1] who lived in my area code.

(I was looking into a different set of bad people. Apparently there's a lot of evil people on the internet. Not just the "dark web". They are everywhere, and abuse their access if they sense you're gunning for them in any sense of the word. The kids call reacting like some of did in real life "telling on yourself")

[1] https://www.justice.gov/usao-wdpa/pr/suburban-pittsburgh-man...

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#207

Post by Fargoan »

dwt204 wrote: post #155
ospzfmbbzr wrote: post #141

As a former longtime LI pro user and LI user at launch... I'm not surprised. LI loves spam and they have no intention of really doing anything about it. I refused to keep paying for such a low quality service. This has not negatively affected my consulting networking or revenues at all. Good riddance. It can go in the trash with FB.

After reading all of this, it might be time for me to wean myself from LI, so any tips you may have would be great. I run a small pro bono (sometime contracts) for apprenticeships and workforce development in disadvantaged working class and BIPOC communities. Revenue not so much as the networking is the thing that seems to be my biggest challenge without LI

I've only ever heard one person use the term BIPOC to refer to themself in real life. Do people actually say this? Other than that one guy, I only ever see the term online or hear it on NPR. And it seems to have only popped up in the last couple of years. My initial reaction when I heard it was that it seems kind of racist and weird to single out Indigenous and Black people then lump together the rest of the various groups of not White people in the world.

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#208

Post by barneygale »

idiotsecant wrote: post #201
barneygale wrote: post #166

Earlier quoted context omitted.

Why are you recommending private support channels? Shouldn't OP use your regular customer support channels?

I think a more interesting question is why you are shocked that in large organizations getting to the people who can change things is often difficult. This is not a problem unique to linkedin. We shouldn't be punishing the gear on the cog that is helping turn the machine in the direction it needs to go.

Turning HN into a support forum for Google, Microsoft, etc does not improve their customer support. It's a fast lane for those "in the know" which only entrenches the problems with their existing channels.

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#209

Post by soSadm4n »

toma_caliente wrote: post #198
soSadm4n wrote: post #192

Earlier quoted context omitted.

I recommend we let LinkedIn implode under the weight of useless spam and indifferent ownership. Network directly with engineers where they spend time online. Not recruiters in purpose built HR portals.

> Network directly with engineers where they spend time online Where would that be? I wouldn't recommend HN for networking purposes.

Forums and chat rooms related to technologies you have experience with, want to learn. Slack and Discord have quite a few.

Some like to complain about projects using Slack or Discord because they’re not open and can’t be archived publicly but really who is pulling value from old IRC logs today? Nostalgic lizard brain is all that is.

Re: Tell HN: Banned from LinkedIn for Reporting Wickr Drug Spam

#210

Post by Waterluvian »

soSadm4n wrote: post #192
aspectmin wrote: post #43

I recommend filing a report with the Microsoft Security Response Center, especially in light that a malicious party may now have information on you, and as people below pointed out there may be (1) risk of Doxing, and/or (2) there are some suggestions that Microsoft (LinkedIn) employees may be compromised. https://www.microsoft.com/en-us/msrc (Report an Issue)

I recommend we let LinkedIn implode under the weight of useless spam and indifferent ownership. Network directly with engineers where they spend time online. Not recruiters in purpose built HR portals.

This is probably a good case to remind people: You ("engineers who want to network") are a small fraction of the LinkedIn userbase. You cannot begin to accurately grok how the vast majority of users use and feel about LinkedIn. Your opinions are valid (and I share them fully). But be careful not to assume that the way _you_ interact with LinkedIn is universally shared.
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