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Jabra denies support for Elite 85t Bluetooth earbuds on computers

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Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#201

Post by Closi »

theptip wrote: post #103
swores wrote: post #32

I've just initiated a within-30-days return for a full refund of my new Jabra Evolve2 75 headset. It comes with a USB dongle so they definitely won't be claiming it doesn't support PC use, but I don't trust a company that makes such scammy claims and I've tweeted them to say just that. Ah well, I thought I was enjoying my third Jabra product and it turns out I won't touch them with a barge pole again, unless and unti…

Bose QC 35 headphones work reasonably well, good noise cancelling, good enough mic for calls. I hear the Sony NC headsets getting better reviews in the last couple years on at least their NC functionality.

I’ve found the mics in QC35 don’t work in an office btw (and I have to be careful at home) - they sometimes pick up people talking quietly at the other side of the room and amplify them because it thinks you are just speaking quietly in my experience (when really you aren’t saying anything). I think it’s to do with how they volume adjust the mics dynamically or something.

I use my QC35s all the time but switch to a jabra wired headset for calls as got lots of complaints with the QC35s and kept being told to go on mute.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#202

Post by quantumsequoia »

exikyut wrote: post #21

So then install Android-x86 on your laptop. Use it for a bit, verify the mic fails. Call them up and tell them that you're performing a hardware compatibility evaluation to the same standard of due-diligence that would be used ahead-of-time in any competent enterprise-scale hardware accessory rollout - and that a prerequisite step in this process is to validate candidate accessories on Android in unusual environments…

OP said the mic stopped working properly after a macos update. So the mic will probably work using Android-x86

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#203

Post by exadeci »

grishka wrote: post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

Bought Airpod Pro on heavy discounted price, I've been using them for more than a year worked with both Android phones I've had, osx, windows everywhere with no issues.

I chose them because they were the smallest and most discreet ones and I'm glad for once to have Apple's quality.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#204

Post by johnwalkr »

grishka wrote: post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

Given that bluetooth still sucks for mic input, I wanted to find headphones with usb-c charging, bluetooth and noise cancelling but also a wired mode, with a boom mic being a nice-to-have. As it turns out, none of the main options (Airpods Max, Bose and Sony) have a mic that works over the wired connection. I ended up getting HyperX Cloud Mix, but it doesn't have usb-c charging (I hacked this in) or noise cancelling.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#205

Post by johnwalkr »

jdavis703 wrote: post #160

I don’t trust Bluetooth for video conferencing. Having everything hard-wired is much more reliable. It’s why work from home video conferences are janky in a way that in-office VCs weren’t. If you can get a dedicated microphone or webcam and combine it with wired headphones or speakers.

There's probably a lot of people that have worked from home for the last couple of years without even realizing their bluetooth mic sounds terrible. It's also hard to find bluetooth headsets with mics that work in wired mode.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#206

Post by SSLy »

Godel_unicode wrote: post #192
SSLy wrote: post #143

Earlier quoted context omitted.

It is stock in Fedora, and it's the "driver" in Ubuntu just that apps are using ALSA/Pulse emulation libs, not the native ones. This has no effect on the BT support. Also, it's just Ubuntu being weird again.

Ubuntu is the most popular Linux distro. If Ubuntu requires workarounds to get audio working, then Linux requires workarounds to get audio working. No whatabouts, no "it just needs one quick thing", if it doesn't just work then it doesn't just work.

don't move the goalposts, commenter above was comparing situation to major desktop OSes, which require even more obscure stuff so they don't work even more than Linux "does"

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#207

Post by Godel_unicode »

SSLy wrote: post #206
Godel_unicode wrote: post #192

Earlier quoted context omitted.

Ubuntu is the most popular Linux distro. If Ubuntu requires workarounds to get audio working, then Linux requires workarounds to get audio working. No whatabouts, no "it just needs one quick thing", if it doesn't just work then it doesn't just work.

don't move the goalposts, commenter above was comparing situation to major desktop OSes, which require even more obscure stuff so they don't work even more than Linux "does"

I was replying to you. You said "...and you don't have to configure anything". That is incorrect.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#208

Post by exikyut »

jpollock wrote: post #77
grishka wrote: post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

Tell that to my linux desktop which keeps losing track of the 3.5mm jack audio output. I keep having to reset it and fiddle with it every reboot.

Try removing pulseaudio, if only temporarily. I know pulseaudio is one of the few linux things that actually does things based on headset jack detection. For all I know the driver on your system might be broken, or sending spurious inputs.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#209

Post by JanKanis »

tga wrote: post #41

What is a good alternative for a USB/Bluetooth office/WFH headset with a noise canceling _microphone_ (no background voices/noise), especially one that would also work on Linux? Jabra Elite2 40 for example looked almost perfect, but was almost unusable on Linux/without their custom software.

I've used the Poly Voyager Focus, Poly Voyager 6200 and Shokz OpenComm (with Avantree DG80 dongle) with good results. They don't require custom software, but they do require using the provided dongle (or 3rd party dongle for the OpenComm) because PulseAudio doesn't support wide band speech. Installing PipeWire is another option (or waiting for your distribution to switch to it).

With a 3rd party dongle like the Avantree DG80 you can use any bluetooth headset and don't need to worry about the Linux support part. The main disadvantage I found is that you have to manually switch between headset mode and HiFi headphones mode.

I also have the Poly Voyager 8200, but I haven't used it as a headset enough to give a definitive assessment, but based on what I've tried and the results from the other Poly products I expect it to be good.

I also tried the Poly Voyager 5200, but I didn't like the speaker sound quality with it being a single ear device.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#210

Post by midislack »

Gigachad wrote: post #171
midislack wrote: post #105

Earlier quoted context omitted.

Sounds like you pushed the wrong button. If you can't even keep your 3.5mm audio running there's little chance you can work Bluetooth with all its foibles.

Bluetooth on my desktop works flawlessly while 3.5mm seems to have a dodgy connector and doesn't work well at all.

Sounds like an issue with your hardware's quality and not analog 3.5mm-delivered laptop audio itself.
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