Earlier quoted context omitted.
Getting collections to your door for not paying your internet bill is mostly a European thing. I haven’t seen it in the US.
What does "to your door" mean here, because it's exactly how the process works in the US. Typically if don't pay a bill you'll get a few months to rectify with fees tacked on, then internal collections will happen or it'll be sold to a collection service. In both cases you'll get letters and eventually if the amount is high enough or the debt other otherwise motivated, a summons for pre trial mediation and then a civ…
This might vary in pre vs postpaid accounts. Postpaid typically includes credit check which requires submission of info that could later be used for collections.