Earlier quoted context omitted.
If reviews don’t drive customer behavior why have them?
Reviews that are accurate (hypothetically) help users make informed decisions and therefore enjoy using the store more.
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Robinhood Play Store listing went from 329K reviews to 180K in few hours
201–210 of 613 posts
Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#202Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#203How were these not overall real reviews? If they can't prove otherwise, this just entrenches the idea that big money is vastly more powerful than small voices. I honestly don't see how if this trend continues how things will end well. It's not just about Robinhood, etc, it's deplatforming, using AWS, etc as a weapon against smaller voices. I can't see this ending well.
> I honestly don't see how if this trend continues how things will end well. It will likely end with ordinary people being really cynical about the motives of big tech, the financial services industry, the media, and the ruling class generally. It is likely that what these entities say will be generally disbelieved, even when they are telling the truth. Sooner or later another populist will come along who wants to sh…
>> it will likely end with ordinary people being really cynical about the motives of big tech, the financial services industry, the media, and the ruling class generally.
That's how things were from the 70s up until the internet boom.
It's going to take another paradim shift before the cynicism errodes.
Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#204For what its worth I edited my previous 4 star review to a 1 star today and it seems to still be active. But rating the app as 1 star is not enough. We need to take our money out of Robinhood even if we end up having to pay a few dollars per trade. Also I have not made any plays on gme or the other stocks and I would not recommend anyone else do so but this type of market manipulation is unacceptable and needs to be punished.
Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#205Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#206If someone predicted 10 years ago what Big Tech did in the last years, they would have been labeled conspiracy theorist.
I think you're right but I also think the recent Parler/Q stuff is relatively small fry. It was bad already, twitter finally getting the bottle to ban someone who'd been clearly violating their rules for half a decade is pretty minor.
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Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#207Earlier quoted context omitted.
It's a good idea to stop and think why megacorps all uniformly support modern social justice movements. Beneficial side effects include: * Racial diversity decreases worker cohesion and therefore unionization risk. * Dozens of reasons to get canceled means that anyone who has a social following can be torn down if they pose a threat.
I think it’s more likely emergent behavior born of individual executives making decisions that benefit their image and career, rather than some conspiracy. Having a diverse team looks good and deflects the political eye of Sauron from the largely white male upper management types, who are de-facto racists/sexists/etc in the pop culture lens. Who knows, maybe some of them genuinely believe that preferential hiring of…
As a (very!) low level manager, I’ve been espousing that diversity prevents groupthink for years. If we have too much groupthink, we risk driving off a cliff, high-fiving each other the whole way down.
Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#208Earlier quoted context omitted.
This reminds me of the "review bombing" debacles that have plagued Steam over recent years. Valve implemented a system to detect these patterns and discard the ratings. Valve had no particular stake in the games being "bombed", but they do have a stake in the trust people have in their platform. People want to know if a game is truly good or bad and not have to wonder if it was the victim of some kind of vendetta. At…
There is a huge difference. Review bombs are by people who usually have not played the game/app but post negative reviews on mass because of something usually unrelated to the game itself. In the case of Robinhood they are written by people upset that they have been monetarily screwed by the app. There were millions of people in WSB, 100,000 negitive reviews is only a fraction of that.
I don't think there is any appreciable difference, at least with the Steam example, as to review it you have to have owned it and refunds are neither easy or plentiful. Besides they were usually bombed for things relating to game login changes or DRM changes not on a whim like free apps on Google Play often are (which Robinhood is).
That's not to say Robinhood didn't deserve poor reviews or Steam hiding it is good but it definitely has seemed to strike more of a nerve with Robinhood even though both were very similar.
Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#209Earlier quoted context omitted.
Yeah, really. Can anyone point to counter-examples?
There are a few -- Glassdoor, and Google reviews let you post bad reviews of businesses even if they have tons of money. That's not to say I disagree that big money runs things, just that it's not 100%.
I've worked at lots of employers who ask current employees for positive Glassdoor reviews shortly after a disgruntled former employee writes a bad review.
I wouldn't trust anything on that site. The positive reviews are written under duress and the negative reviews have an axe to grind.
Re: Robinhood Play Store listing went from 329K reviews to 180K in few hours
#210Earlier quoted context omitted.
Yeah, really. Can anyone point to counter-examples?
There are a few -- Glassdoor, and Google reviews let you post bad reviews of businesses even if they have tons of money. That's not to say I disagree that big money runs things, just that it's not 100%.
And then those bad reviews magically disappear just like the 150,000 reviews of the Robinhood app that have disappeared.