201–206 of 206 posts
Wow, they used the "complaining online and getting enough upvotes" support channel. It should not reflect well on companies when they fix things that come to their attention this way.
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So it's the usual: make it available unrestricted on launch so that idiots build on your platform, look how many apps/extension we have. Once the market is captured, sorry is closed now, for we must protect our users.
Even if that's how it ended up, I doubt that was the plan. I think a lot of Google products, especially those from 10+ years ago, start out built for people like themselves: highly tech literate software engineers. As long as that is true enough, extensions are great and useful, and the users are mostly skeptical/aware enough to avoid installing malware. Now the average chrome user is the same person that filled thei…
They could also tell what was wrong to the customers. Also, I laugh about the google promise of being more open. Every single time they screw it and goes viral, they promise the same until 6 months later when another business is screwed again. Call it having your mail shut down, your cloud, app deleted on the play store, the extension on chrome, etc etc. We've already heard that story dozens of times.
A Google reviewer can select one of three canned responses to tell a developer what's wrong. https://www.blog.google/products/gmail/save-time-with-smart-... Oh, you wanted an artisanal hand-crafted response unique to each individual situation? That's not scalable!
I don't think this is proper use of Chrome extensions, and it hearkens back to the days of search toolbars, like the Ask and Yahoo toolbars being installed by Java. https://www.pcworld.com/article/2940688/java-installer-ditch... As a user I want my browser's extension support to be more like Visual Studio Code's than like Atom's. Visual Studio Code has fine grained permissions, and prevents extensions from going thro…
What are you talking about re VS Code? I maintain an extension which provides a language server. I don't have to register intentions. I get the whole api and I even run a bundled executable which has full read/write/execute access to all your files...
As a Firefox fan, I really hope it happens again and again. It's good for the web as a whole when Chrome fails and Firefox doesn't. As a technical person, you should be advocating the use of (real, community owned) open source browsers not just whatever the majority uses. I feel that Google's monopoly on the browser market for desktops will be more and more endangered as they (for legitimate business reasons) refuse…
1) Chromium is open-source as well. 2) Like 90% of Mozilla revenue comes from contract with Google. 3) Not sure what community-owned means here, but one could submit useful patch to both Chromium and Mozilla teams and have it accepted into main codebase. 4) Decisions for both products are not made by a community, but by internal full-time employees who are subordinates of CEO. Mozilla CEO knows the company absolutely…
And even Chromium depends a lot on Google services...
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Always has been for 10+ years now. As a former Call Center Director, it's pretty amazing to me how much bad-will these massive companies are willing to foment by not running their support correctly. It's not that hard / expensive guys... you can hire great support employees for $20 / hour all across America.
It's much more expensive than not having it. Back of the napkin math for 1 billion users and a 1:100 support staff ratio comes out to around 5.8 billion dollars/yr.