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Hipmunk Says Goodbye

hipmunk.com

201–210 of 347 posts

Re: Hipmunk Says Goodbye

#201

Earlier quoted context omitted.

Southwest doesn't give out its pricing information at all. Which is why hipmunk didn't have it.

which just makes me hate southwest even more.

that’s fine. it’s the best airline. the others refuse to do refunds or credit you.

Re: Hipmunk Says Goodbye

#202

Earlier quoted context omitted.

> "It’s also obviously illegal" I'm not sure it's as obvious as the author assumes. In the shopping sector, there's a concept of 'minimum advertised price' that every online store respects, which is set by manufacturers under the same carrot-stick arrangement (i.e. it's the price the manufacturer believes would drive the value of the entire market sector down if it were common, shopping aggregators aren't allowed to…

> if sale below M.A.P. drops the bottom out of a market and kills an industry, the product can disappear from common production and the consumer doesn't benefit in the long run Is there an example of this happening anywhere in recent history? I ask because it seems absurd to me that there is an industry so fragile that retailers taking a bit less profit would lead to sudden, total collapse. (And doubly absurd this mi…

Of course not, because it's absolutely ridiculous. The theory doesn't pass the basic smell test, it utterly defies common sense. I don't know if this user is a shill for some retailer or just extremely gullible, but this kind of absurd misinformation shouldn't be welcome on this website.

Re: Hipmunk Says Goodbye

#203
post #124

There's a number of comments about how hipmunk declined or didn't have good prices. It reminded me of a recent Matthew Stoller piece ( https://mattstoller.substack.com/p/the-wave-of-terror-in-ame... ) : "Similarly, I spoke on a panel a few months ago in Congress on airlines, and Adam Goldstein, the former CEO of flight travel booking site Hipmunk, talked as well. I used to love Hipmunk, but it’s terrible now and I do…

> after the wave of consolidation among airlines during the Obama years, Ah the "too big to fail" years where everything consolidated and only got bigger including the big evil banks which took the brunt of the public's fury following the 2008 crisis (and occupy). It's funny how so much of the regulations put in place had the opposite effect and made running small firms (ie, with more liability than the big ones) bec…

Right, because the biggest financial crisis since the Second World War has nothing to do with the consolidation. It must have been the regulations.

Despite the fact that the new regulations were a fraction of what was done in several decades before that time, and the fact that states that are more regulated tend to show no more monopolisation than states that are less regulated (if anything the opposite is true).

Re: Hipmunk Says Goodbye

#204

Earlier quoted context omitted.

> "It’s also obviously illegal" I'm not sure it's as obvious as the author assumes. In the shopping sector, there's a concept of 'minimum advertised price' that every online store respects, which is set by manufacturers under the same carrot-stick arrangement (i.e. it's the price the manufacturer believes would drive the value of the entire market sector down if it were common, shopping aggregators aren't allowed to…

> and if they do the manufacturer cuts the high-density pre-digested feed of feature descriptions for the product Are you sure that's the case? Most descriptions of MAP I've seen incorporate a "shared" advertising budget that the manufacturer will stop paying if you don't abide by the MAP. This is a subtle but significant difference in actual implementation, further, while this may be acceptable under current federal…

As part of our agreement to be an authorized dealer of a product, we aren't allowed to sell it below the MAP which they set. If we do, they will cancel our agreement and we lose our discount. (Not sure if that is helpful, but wanted to give you a real world example.)

Re: Hipmunk Says Goodbye

#205
post #124

There's a number of comments about how hipmunk declined or didn't have good prices. It reminded me of a recent Matthew Stoller piece ( https://mattstoller.substack.com/p/the-wave-of-terror-in-ame... ) : "Similarly, I spoke on a panel a few months ago in Congress on airlines, and Adam Goldstein, the former CEO of flight travel booking site Hipmunk, talked as well. I used to love Hipmunk, but it’s terrible now and I do…

> after the wave of consolidation among airlines during the Obama years, Ah the "too big to fail" years where everything consolidated and only got bigger including the big evil banks which took the brunt of the public's fury following the 2008 crisis (and occupy). It's funny how so much of the regulations put in place had the opposite effect and made running small firms (ie, with more liability than the big ones) bec…

> I don't mean for this to be a diatribe against regulations

I don't know how to tell you this, but it definitely is a diatribe against regulations.

Re: Hipmunk Says Goodbye

#206
post #161

I worked for Hipmunk for a little over two years before they were purchased and have some fond memories of my time there. There have been a lot of articles on HN lately suggesting that it is better to work for a large company over a startup. Based on my time there, I would strongly disagree. I came in as a junior engineer (feral would be an appropriate term) and during my time, touched basically every part of the web…

But a lot of larger companies have great programs for junior developers that ensure they learn a lot. In my experience and stories I've heard it seems that you can have an amazing time as a junior developer at a startup. If it's a good one. It it isn't, you'll be absolutely miserable and have no support. Similarly, you can be at a large company with a fantastic program for junior developers and learn a lot. And you c…

My experience with (2) larger companies, and confirmed from conversations with friends, is that while you tend to have more support, you are often placed on individual siloed teams where you stay for years. I think the key benefit of smaller companies is that you can work across so many different aspects of the application. Process also tends to be less burdensome so you are able to devote more of your time to the text editor writing business logic.

Still, my experience and my circle is limited so I suspect some might have had the opposite experience.

Re: Hipmunk Says Goodbye

#207

Earlier quoted context omitted.

Wanderlog looks very cool, but you might want to take a look at how you’re pulling your header images. Planning a trip to Vietnam and got welcomed a B/W header image of the Vietnam War :/

Sorry about that! We just fixed it -- if you create it again, hopefully you get a non-Vietnam War picture

I do have a question:

How’s PHP holding up in 2020? Are you using a big framework? Are you using it because it’s what you’ve always known or did you choose it deliberately over other options?

I’m genuinely curious. Not meant to be negative. I’ve always wondered how well PHP scaled for others.

Re: Hipmunk Says Goodbye

#208
post #166

Earlier quoted context omitted.

Everything Concur does, it does extremely poorly.

Question if anybody knows: did Concur used to be good, and then became trash after it was acquired by SAP? Or was it always clunky and hostile?

In my experience, it was always trash. I’ve had to use it at every company I’ve ever worked at and it has never been good. At one company, the rule restrictions were so onerous that that and the UX made booking travel so appalling, I paid my own way more than once and then fought for a reimbursement rather than using it.

I travel pretty frequently so I often just call American Express (who acts as a Concur reseller for my company) directly to do the corporate bookings rather than futzing with Concur. I usually find the route I want ahead and then call Amex to price it out/book it. American Express is great — tho my company is big enough to have dedicated CSRs for our account, which helps. Concur is just frustrating.

That said, I will say that the worst parts of Concur are usually employer-made decisions. If your employer has really restrictive travel policies, that makes the Concur experience even worse. For instance, I’ve had the system insist I book an indirect flight that costs more than a direct because of how something is coded, with no way to override. My current employer has very decent travel policies so that’s not an issue, but if it is, it makes the terrible UX and bad search even worse.

Re: Hipmunk Says Goodbye

#209
post #62

This thing is riddled with typos. It seems inconsiderate to say goodbye to your customers without at least reading the thing through for errors.

Do you also grammar check the eulogies at funerals?

If I’m listening to them, in general I’d expect some thought put into it.

Re: Hipmunk Says Goodbye

#210
post #100

Earlier quoted context omitted.

Can someone explain to me what Concur does? I'm guessing it handles a bunch of the travel stuff for bigcos with lots of travelling sales people?

I used it for trip planning and expenses when I worked at a BigCo. It reminded me a lot of Amex travel.

Yeah, Amex Travel is a reseller. I’m not sure if the backend the Amex Travel people see is the same as what we see as end users or if they have a different interface, but at my company, I call a number for Amex travel and speak to someone there, even for bookings made using Concur.
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