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New Skype Update Is Horrible

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201–210 of 334 posts

Re: New Skype Update Is Horrible

#202

Earlier quoted context omitted.

Skype for Business IS Lync, mildly rebranded. The executable is even called lync.exe...

Except it now looks and works crap now. I'm still on the old Lync client at my office even though many people have "upgraded" to skype for business. At some point my hand will be forced and I will be annoyed.

At least copy and paste is more sane in Skype for business than Lync

Re: New Skype Update Is Horrible

#203
post #128

Seriously, skype is not a social media platform, so stop trying to make it one Microsoft! Skype is a standard video/voice chat/conferencing that has found its place in everywhere from gaming to professional meetings, so what you’re doing here is diluting your target market.

It's not their target market. They don't care about Skype. That's clear. They bought it to eliminate it as a competitor.

Competitor to what?

Re: New Skype Update Is Horrible

#204
post #169

My worst Skype annoyance was when they seized your purchased credits if your account was left unused for 180 days. As a sporadic user of Skype when I needed to place an international call etc, having purchased credits reset automatically was such a provocation [0]. Every time I have to re-install Skype for some reason, there's always a new regression or dark UX pattern in use. [0] https://blogs.wsj.com/digits/2010/01…

I had a similar experience: Microsoft deleted all my childhood email because I didn't log into hotmail frequently enough. This included the emails I sent to my first love. And the ones she sent me. All gone. Because Microsoft wanted to save some tiny amount of space. I love Microsoft and an writing this on a Surface device now but Christ, that was awful and would make me think twice about using Microsoft online servi…

Very similarly, my yahoo account was gone. That was a sad day, knowing I'll never get back to my old childhood emails.

Re: New Skype Update Is Horrible

#205
post #172

Earlier quoted context omitted.

Both my employer (120,000 employees) and our main contractor (20,000 employees) use Skype for Business. By use, I mean we've purchased it and deployed it to every employee in the world. It's never worked, ever, for anything. Not for audio, not for screen sharing, not for chat. I now decline all meeting requests that rely on Skype for Business for some essential part of the meeting.

We are a 40 person organisation and use S4B via our Office365 subscription. It works perfectly. That said, being in Australia we don't have Microsoft-provided telephony in it, nor do we have any requirement for hunt groups and so forth. All our staff use their mobiles to talk, so Skype is purely used for teleconferences and video chats. Enterprise telephony is a weird space right now - Microsoft ought to emerge the w…

Serious question - what is so compelling about S4B. Competition is very healthy in that space, last time I looked at Lync etc it was seriously lacking.

Re: New Skype Update Is Horrible

#206

Earlier quoted context omitted.

It's like an artist who doesn't know when to stop painting.

It's more like a mediocre artist buying a great painting made by a master and the decides to "improve" it by adding more and more paint.

The software monkey christ

Re: New Skype Update Is Horrible

#207
post #192

Earlier quoted context omitted.

It is nonsense. I don't think there's a reason to do that except to scam users. Any UX-UI Dev / Engineer / Person with common sense knows that users would not understand the process. 180 days and my credit is disabled but I can reactivate it again anytime? what the hell? What I'm not sure of is what happens if you buy credit without reactivating the inactive balance... Does it reactivate the inactive balance or not?…

Same logic with gift cards. If I have 50 real dollars that never expire, why would the $50 card you spend it on expire? The marketing that has convinced us gift cards are appropriate while cash / cheques are not is impressive.

Here in Canada gift cards do not expire (IIRC there is a law against it). Is this not the case elsewhere?

I know myself and many other people prefer gift cards because it forces you to buy something for yourself instead of just adding it to the savings account. It shows slightly more thought than just hard cash as well.

Re: New Skype Update Is Horrible

#208
post #165

The sad thing is that this exact Skype headline could have appeared at any point within the last several years. It seems every change that they make is just more and more ill-conceived. The best thing they could have done years ago would have been to open-source it and let it evolve naturally.

I have to agree. Every version of Skype since 4 has been an exercise in a appalling design choices, in particular on the Mac. Whereas it used to occupy a tiny window listing contacts Skype 5 switched to a large obnoxious screen filling mess. Here is an excellent summary of the mess that is Skype: http://ignorethecode.net/blog/2011/03/30/skype_5/

Much the same on Windows. You used to be able to undock the chat part and have just the contact list showing until you actually started a chat or a call.

Re: New Skype Update Is Horrible

#210

It's surprising that Skype has so much usage at all considering the immensely saturated messaging space. Outside of network effect, is there some reason that's keeping people onboard?

It's the (only?) popular video chat application that works reliably and is highly cross-platform.
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