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Open Letter to Tim Cook

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Re: Open Letter to Tim Cook

#201

Post by mickronome »

jonlorusso wrote: post #118
chrisfosterelli wrote: post #30

Earlier quoted context omitted.

I'm often noticing a ton of swapping going on, causing serious system-wide lag, when I have a few dozen Chrome tabs and two VM's running in addition to a few other standard programs which use a lot of memory (Slack). It's not hard to rub up against 16GB in a standard developer workflow.

> a few dozen Chrome tabs There's your problem.

No not really, while Chrome certainly isn't perfect it's usually using less than 10% of my memory. I don't think the objections would go away if it supported 17GB, or even 18GB.

Re: Open Letter to Tim Cook

#202

Post by Freak_NL »

thomasjudge wrote: post #131

I'm sure that besides what appears in the various media outlets, this being one of them, plenty of people are communicating their dissatisfaction directly to Tim and others in Apple management. But I've come to the conclusion that they don't listen to customers, and they don't really care what we think. So rather than write emails to Tim, I'd like to try and start communicating with Apple's board. Any ideas on how to…

Even if you could reach them, what arguments will you provide them with to even start to consider pushing for a change of plan? As far as they can predict (and they are probably quite knowledgeable about the market) people will buy their laptops and they will make a neat profit. That is, Apple upper management is doing its job — making a profit; having some long term strategic vision.

They are undoubtedly aware of a certain amount of discontent being vented on the internet, and will most likely consider placating it (not addressing it) a process that needs to be looked into to.

If you want to make a difference, vote with your wallet. System76 makes nice laptops, and Dell's XPS line isn't too bad.

Re: Open Letter to Tim Cook

#203

Post by toyg »

dingaling wrote: post #166
toyg wrote: post #121

Earlier quoted context omitted.

The field was even more scarce 4 years ago. At the time, 16gb in a laptop was extremely rare. Apple won a lot of business (including mine) by showing that it was possible. Some people (including me) thought they would have spent some of the following 4 years figuring out how to keep moving up. Unfortunately, it looks like they actually spent that time pushing an MBP into an MBA chassis and adding a touch sensor that…

> The field was even more scarce 4 years ago Dell Precision and HP EliteBook W series had more than 16GB well before that; several in the company where I worked had 20 and 24GB. Neither was obscure or exotic, both were aimed at the same professional market and were 'standard issue' for the top-tier in many large companies. Apr 2011 ... the EliteBook 8540w can accommodate up to 32GB of memory April 25, 2011 ... The Pr…

> Dell Precision and HP EliteBook W

... were (and are) big-ass mobile workstations. MBPr were much lighter and thinner but still super-powerful - there was no competition in that weight/volume segment. Today, with Dell XPS, Razer, Surface and so on (even the Purism Librem is basically the same shape), we have plenty of alternatives in that segment, so there were two options really: move into the Air segment, or raise the bar for performance again. They chose the former, people complaining were expecting the latter.

Re: Open Letter to Tim Cook

#204

Post by toyg »

colejohnson66 wrote: post #173
Kudos wrote: post #160

Earlier quoted context omitted.

Except the parent commenter meant literally the minute, not later that day. Only the base 13" model was available to ship quickly, the rest were launched with a 4-5 week delay.

I'm certain that's probably because the product was finalized too late to begin production early, not an artificial shortage.

Production of the low-end model was fine though, uh? How convenient! This is exactly the same that happened with the 2012 redesign. I'm sure it's all a coincidence though. Uh-uh.

(btw: "I'm certain that's probably" says it all, really.)

Re: Open Letter to Tim Cook

#205

Post by znpy »

What is going to happen imho:

Apple is doing and will do a shitload of money anyway.

People will buy Apple stuff anyway because people already are: unless you are an Apple user, you should know how "religious" (I'm being kind here) Apple users are. They have been consciously been buying outdated and overpriced hardware until now, and they have been super proud about this too.

So this is going to last anything from five to ten years at least, still imho.

I have no true idea whether newer apple stuff is so bad or not (besides the idiotic drop of the audio jack on the iPhone). But Apple users have been subject to this Apple-isy for literally decades.

I have a suspicion that now that Apple Macbook Pros are so widespread, complaining about Apple is the new hipsteria.

This is what I feel, reading the news, on a foggy October, almost-November morning.

Re: Open Letter to Tim Cook

#206

Post by inimino »

IBM wrote: post #20

Best comment [1] I read a couple of days ago: >One thing constantly said to founders here is "don't let a vocal minority come in, tell you they love your product, and then turn into bullies that tell you how you should make said product. You never made it for them; they aren't your market. Don't get confused into thinking they are, just because they're loud." I think that about sums up the relationship between Apple…

But creative pros are and always have been their market. I can only assume that Apple either knows what we need better than we do, and people are going to eventually really love these, or this really is a stumble.

Re: Open Letter to Tim Cook

#207

Post by fnord123 »

ramchip wrote: post #198
snoman wrote: post #140

Earlier quoted context omitted.

Not sure how to say this without sounding offensive, but that seems you're very finicky, have some extreme environmental/situational requirements or like you have a medical condition resulting in serious physical weakness. Your body will naturally fluctuate double that in a day without your knowing.

I'm quite in shape, and yet I also find it tiring to lug around a laptop to and from work. There's a big difference between carrying a few pounds in body weight, and carrying it concentrated on one shoulder. (A backpack would probably feel better than a messenger bag, but my local train line is often too crowded to carry a backpack)

>(A backpack would probably feel better than a messenger bag, but my local train line is often too crowded to carry a backpack)

I've commuted on the Central line in London with a backpack and it's fine. The only place where it might get more rammed is Tokyo - where you get shoved onto the train. Just put it on the ground between your legs.

> checks /u/ramchips' user profile

>see's ramchip is in Tokyo

Well, uh. Carry on then.

Re: Open Letter to Tim Cook

#208

Post by jbmorgado »

For me it comes down to a simple thing. When you launch 2 of your major products separated by 2 months (iPhone and Macbook Pro) and they can't work together without an adapter because you are using different ports in the iPhone and cannibalising ports in the MacBook Pro, then your company by definition, lacks vision and aim.

We can apologize Apple all we want, we can pretend there is a greater vision going on behind the scenes, but sorry, it just isn't, I can't even use the headphones from my new iPhone to listen music/sound in my new MacBook Pro (not alone connect my iPhone to the MacBook Pro to charge/transfer media with the lightning port) without an adapter.

That's an utter lack of vision, development path, aims of the products. It's literally a mess.

Re: Open Letter to Tim Cook

#209

Post by stomato »

NolF wrote: post #115
stomato wrote: post #105

Earlier quoted context omitted.

> Apple is behaving as if they're a boutique OEM. Not sure what you mean. If they made the computer much faster, I imagine it'd get too hot or noisy. The main failure IMO was that the only real innovation was a touch bar replacing function keys that as far as I can tell no one asked for or wanted. However, macOS still beats Windows 10 because it's more intuitive and usable and has fewer quirks. I don't want one of th…

MacOS has plenty quirks for me though... I cannot get it to reliably connect to a win10 samba server (my android or boot camp give me no trouble). I should probably blame Google, but the ATF app sucks and gives a lot of problems transferring large or numerous files (ended up using WiFi... I get periodic blue screens (kernel panics) from using Chrome. When finder crashes I can't seem to be able to initiate it without…

If they were so much trouble, why did IBM deploy them stating they are 3x less expensive overall including support?

http://www.businessinsider.com/an-ibm-it-guy-macs-are-300-ch...

Re: Open Letter to Tim Cook

#210

Post by dorfsmay »

will_hughes wrote: post #117
perfectstorm wrote: post #87

Earlier quoted context omitted.

I don't see a 32GB XPS on their site.

Dell XPS 13" (9350) goes up to 16GB - soldered on, not upgradable. Dell XPS 15" (9550) goes up to 32GB - upgradable after purchase with 2x memory slots. e: Links for the 15" with 32GB: Dell Australia: http://www.dell.com/au/p/xps-15-9550-laptop/pd?oc=z510896au&... Dell USA: http://www.dell.com/en-us/shop/productdetails/xps-15-9550-la...

I have to had a TrackPoint (so no Dell for me), and I like smaller, 13 inches laptop. From what I have found, 16 GB is the maximum that exists.
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