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My ISP has a poor service record. I made a tool to test how shitty it is

iscableoneshitty.com

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Re: My ISP has a poor service record. I made a tool to test how shitty it is

#22

Post by grecy »

g4m8i7 wrote: post #2

EDIT: Well, this got more popular than I ever expected. Resizing the linode now. Should be back up soon. After months of fighting with CableOne about speed and service problems, I decided to finally spice up my website dedicated to their poor service: www.iscableoneshitty.com Now, instead of just saying "YES," it gives an actual representation of the quality of the connection to my house. The server pings my modem 5…

This exact thing is now becoming law in Canada for all ISPs.

I work at an ISP.. and ... ah.. they're shitting bricks about it, because now they'll have to live up to the speeds and reliability they've sold to customers :)

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#24

Post by acomjean »

I worked at a company that made electricity usage monitors. The little boxes would send data to us with energy usage every minute.

We could see how often internet went down, based on how many times the boxes sent us "stored" data.

We didn't do any analysis on the data, but we did note that the residential internet while good isn't as always on as you think it should be. We were wondering how much of a problem this was going to be for home automation. (It would be frustrating not to be able to connect)

Also of note in the three years I was there before I left, its seemed to be getting better. It might be that the business switched more to corporate customers and there internet was better. We ended up doing some thermostat control and it worked for the most part (Most wifi thermostats are kinda crappy, thus the rise of the nest)

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#25

Post by g4m8i7 »

coolnow wrote: post #23

Hmm, right now, your website has a poor service record as well.

That's unfortunate. My little 512Mb Linode apparently couldn't handle it. It's back up for the moment.

Edit: Scratch that. Resizing to a larger linode now. This got far more traffic than I ever expected it would.

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#26

Post by defineclean »

acomjean wrote: post #24

I worked at a company that made electricity usage monitors. The little boxes would send data to us with energy usage every minute. We could see how often internet went down, based on how many times the boxes sent us "stored" data. We didn't do any analysis on the data, but we did note that the residential internet while good isn't as always on as you think it should be. We were wondering how much of a problem this wa…

The question is, is it that corporate internet is that much better, or that they're just more diligent about making sure that their internet never goes down?

In other words: a residential customer is more likely to accidentally unplug their modem, or maybe flip a lightswitch that controls an outlet that the modem is plugged into, or accidentally flip the switch on their surge protector, or turn their modems off at night to save electricity, or to have old/bad cabling running from the telephone poles that need replacing.

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#27

Post by cwsx »

simoncion wrote: post #16
cwsx wrote: post #11

Hey, I'd recommend changing your font-size from 200pt to 16vw(ish). This should make it fully responsive.

Points are fully responsive. They correspond to the on-screen physical size of the text. (See http://en.wikipedia.org/wiki/Point_%28typography%29 ) If the text doesn't fit on your screen -as it fails to on mine-, then either your screen is physically too small (as mine is), or your user-agent (or windowing system, or display, or video card drivers) is broken.

While you're totally correct, the point implementation fails to display the content correctly across all devices, hence it's not really responsive in the standard 'responsive design' definition.

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#28

Post by tokenizerrr »

falcolas wrote: post #18
ajsharma wrote: post #9

Earlier quoted context omitted.

I dont suppose you have a tool that does this? I've been pondering building one, but I'd rather just skip to the part where I can start complaining about my service :p

It's not on a machine I have access to right now, but I'm fairly certain it went something like: while [ "true" ] do printf 'google_ping %f %s' $(ping -c1 www.google.com | awk '/ms/ {print $7};' | awk -F '=' '{print $2};') $(date +%s) | nc graphite_host 2003 sleep 10 done

fwiw I use

    ping -n www.google.com | awk '/ms/ {split($7,p,"="); print "ping.google " p[2] " " strftime("%s")}; fflush()' | nc -q0 127.0.0.1 2003 &

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#29

Post by jonathanoliver »

g4m8i7 wrote: post #25
coolnow wrote: post #23

Hmm, right now, your website has a poor service record as well.

That's unfortunate. My little 512Mb Linode apparently couldn't handle it. It's back up for the moment. Edit: Scratch that. Resizing to a larger linode now. This got far more traffic than I ever expected it would.

Linode has a maximum packet per second limit set by default on all nodes. You'll need to email them to have them remove the limit for this particular box. They're very responsive and will increase it within a few minutes. No matter how big your instance is, there's probably way too many packets hitting it right now.

Re: My ISP has a poor service record. I made a tool to test how shitty it is

#30

Post by bradleyland »

ajsharma wrote: post #9
falcolas wrote: post #6

It's more dramatic, and historically useful, to pipe the output from ping into Graphite, and keep a few months worth of data. Really shuts up the techs who come over and say everything's fine.

I dont suppose you have a tool that does this? I've been pondering building one, but I'd rather just skip to the part where I can start complaining about my service :p

It's not pretty, but I use Routers2, which is a layer on top of MRTG. We have TimeWarner's commercial cable internet service, and our latency spikes to ~800ms at a regular and consistent interval. I've been 10 rounds with TimeWarner over the issue, but they refuse to acknowledge that it's an issue because they have no latency SLA. We ended up bringing in a second Windstream Ethernet over copper circuit for our VoIP application because the TW circuit latency was so bad.

I have a local VM with Routers2 installed, which pings our LAN router, the TW modem, the first TW hop, and one of our VMs at Linode. The latency spikes start at the first TW hop. Routers2 provides great insight in to how TW is performing.

You can get Routers2 here: http://www.steveshipway.org/software/

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