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Why the New Obamacare Website Is Going to Work This Time

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21–30 of 102 posts

Re: Why the New Obamacare Website Is Going to Work This Time

#21
post #14

Why is this using Amazon servers? Wouldn't it make more sense to use purpose-built machines for this?

The government has their own amazon cloud, but to the point I think it actually would be better to use a virtualized setup because then you can scale power as needed and not have to worry too much about bringing servers online. Then when the inevitable slow period comes you can scale down significantly. This is my experience at least.

Re: Why the New Obamacare Website Is Going to Work This Time

#22
post #15
post #7

Earlier quoted context omitted.

Unfortunately we're not doing any recordings -- it's hard to be candid and recorded for all history at the same time. :(

This is an absolutely baffling comment. Particularly for a community (hackers) that value openness and transparency above pretty much all else. What in the world are you talking about, to a general public audience, that can't be heard by the rest of the world?

[deleted]

Re: Why the New Obamacare Website Is Going to Work This Time

#23

The question I have is, how do we get government to hire teams like this in the first place?

Build a federal gov run IT branch that isn't the NSA instead of contracting things like this out?

Good idea. If you're interested in this type of thing, check out 18F, which is a brand-new engineering office run from within the government in San Francisco and DC: https://18f.gsa.gov/

Re: Why the New Obamacare Website Is Going to Work This Time

#25
post #15
post #7

Earlier quoted context omitted.

Unfortunately we're not doing any recordings -- it's hard to be candid and recorded for all history at the same time. :(

This is an absolutely baffling comment. Particularly for a community (hackers) that value openness and transparency above pretty much all else. What in the world are you talking about, to a general public audience, that can't be heard by the rest of the world?

This is a highly politicized topic. Recording/streaming the event makes it very easy to take an out-of-context soundbite and turn it into a media story that actively hurts their ongoing efforts to improve the marketplace. They may want to keep the TV cameras out for the same reason they're not present in just about any kind of political discussion/negotiation; by the time anyone in government is speaking to media, the private discussions that crafted their story have already taken place. You really can't be candid when there are influential people looking to pick apart everything you say.

Re: Why the New Obamacare Website Is Going to Work This Time

#26
post #14

Why is this using Amazon servers? Wouldn't it make more sense to use purpose-built machines for this?

No. You serve the static assets from a CDN, but the authentication and dynamic content generation need to scale very quickly when you have an in rush of traffic. This is the perfect use case for Amazon AWS (GovCloud, specifically). EDIT: Disclaimer: I did not work on Healthcare.gov, but did study up on the entire architecture while trying for a gig on the recovery team.

How many servers are we talking here, anyway? Like 1 rack's worth or what?

Re: Why the New Obamacare Website Is Going to Work This Time

#27
post #2

A bunch of the folks in this article are Y Combinator or Google alumni, and we're giving a talk on Saving HealthCare.gov next Thursday in SF for anyone who's interested: http://www.eventbrite.com/e/saving-healthcaregov-tickets-118... Let us know if you have questions! Or if you want to help. UPDATE: we seem to be sold out. Trying to find a larger venue. In the meantime, feel free to sign up on the waiting list and yo…

Not to start a political flame war, but...

How do you, as technologically savvy people who are in a better position than most to understand the grave transgressions of the NSA, reconcile your support of an administration that has shown complete disregard for our privacy and civil liberties (specifically within the scope of the NSA/Snowden scandal) with your inherent duty, as an engineer of powerful systems, to above all further the public good? As a subtext, what are your thoughts on continuing to further said administration's political aims in one arena while they restrict your rights and livelihood* in another?

Furthermore, and more on topic, what steps have you taken to place privacy concerns at the forefront when creating a service that consumes vast amounts of personal and medical information from millions of people?

Last, as someone who has been "on the inside" do you see corruption as a large problem with government procurement? To what extent did corruption create the situation that you were called in to fix with the original HealthCare.gov fiasco?

*assuming, of course, that the NSA/Snowden revelations have hurt US tech interests

Edit: Mods, if you disapprove of this comment feel free to delete it. That said, I think these are some important questions that need to be asked.

Re: Why the New Obamacare Website Is Going to Work This Time

#28
post #15
post #7

Earlier quoted context omitted.

Unfortunately we're not doing any recordings -- it's hard to be candid and recorded for all history at the same time. :(

This is an absolutely baffling comment. Particularly for a community (hackers) that value openness and transparency above pretty much all else. What in the world are you talking about, to a general public audience, that can't be heard by the rest of the world?

YC talks aren't recorded, for similar reasons. When you know every word you say will be potential fodder for a sensationalist news story, it's harder to be blunt about what went right and wrong.

Re: Why the New Obamacare Website Is Going to Work This Time

#29
We built a NEW website, and it's going to WORK this time. Not like that last time, that only took us up 30 feet into the air then dropped us. And when it DOES work, you're gonna turn to me and say, "Dude, this rocks." And I'll be like, "Dude, I TOLD you it was gonna be sweet."

Re: Why the New Obamacare Website Is Going to Work This Time

#30
post #17

The question I have is, how do we get government to hire teams like this in the first place?

It's incredibly difficult. When government money is involved the good old boy network swings into action. Contractors are picked based on political connections first and actual capabilities second.

The connections are more often bureaucratic than political.
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