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Creative Cloud outage leaves Adobe users unable to work

macuser.co.uk

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Re: Creative Cloud outage leaves Adobe users unable to work

#21

Post by kevingadd »

kbatten wrote: post #17

I have a hard time understanding why anyone would lease a service that is vital to their job, or at least without a backup. If your livelihood depends on something then spend your money appropriately. Even if you did sign up for CC you can still have an older version ready to go in a pinch.

Adobe is increasingly forcing you to do it.

EDIT: For example, can you figure out how to buy Photoshop from this page? I can't. I've been trying for a couple minutes.

http://www.adobe.com/products/catalog/software._sl_id-conten...

Re: Creative Cloud outage leaves Adobe users unable to work

#22

Post by WebSearchingPro »

kevingadd wrote: post #21
kbatten wrote: post #17

I have a hard time understanding why anyone would lease a service that is vital to their job, or at least without a backup. If your livelihood depends on something then spend your money appropriately. Even if you did sign up for CC you can still have an older version ready to go in a pinch.

Adobe is increasingly forcing you to do it. EDIT: For example, can you figure out how to buy Photoshop from this page? I can't. I've been trying for a couple minutes. http://www.adobe.com/products/catalog/software._sl_id-conten...

You have to find it here, I've had this page bookmarked since they started pushing CC, just in-case.

http://www.adobe.com/products/catalog/cs6._sl_id-contentfilt...

Re: Creative Cloud outage leaves Adobe users unable to work

#23

Post by wwweston »

kyrra wrote: post #11
aeberbach wrote: post #2

And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…

If you enable case sensitivity on OSX filesystem, adobe photoshop won't install. http://helpx.adobe.com/creative-suite/kb/error-case-sensitiv...

This drove me crazy for months last year. Doing a case-insensitive backup of all your stuff before reformating just to install an app turned out to be far from trivial.

Re: Creative Cloud outage leaves Adobe users unable to work

#25

Post by rtpg »

e12e wrote: post #19

And this is why I won't trust SaaS that doesn't provide a viable self-host solution (which for practical purposes tends to mean Free software, although I suppose "binary" only self-contained jars might be a realistic alternative). And also why I can't see myself selling/working on such a solution without providing some form of viable / realistic exit strategy/alternative. With traditional apps, you run the risk of eg…

I don't have the data to back it up, but (for example) data loss as a whole have probably considerably gone down with transitions to SaaS.

Sure you can self-host, but who do you trust more: some guy on your team who has other things to do, or a team that does only that? And a team whose livelyhood depends on uptime/data protection.

Here people can't work, but imagine the amount of work if there was a data failure on your machine? Your example (laptop being stolen) means you probably don't even have access to your data.

Re: Creative Cloud outage leaves Adobe users unable to work

#26

Post by kibibu »

l0stb0y wrote: post #18

I wasn't a fan if CC at first but it's turned into an incredibly good deal for me at $30 per month. A little downtime from time to time can't be avoided. People just love to complain.

I'm sure your words are comforting to those graphic designers who missed print deadlines due to this outage.

Re: Creative Cloud outage leaves Adobe users unable to work

#27

Post by smtddr »

l0stb0y wrote: post #18

I wasn't a fan if CC at first but it's turned into an incredibly good deal for me at $30 per month. A little downtime from time to time can't be avoided. People just love to complain.

>>A little downtime from time to time can't be avoided. People just love to complain.

If you feel this way then image-editing isn't your core task in your job.

Imagine if the github.com maintainers had your attitude. "Meh, some downtime here 'n there. Whuchagonnado?" A github outage for _OVER 24 HOURS_ would freakin' wreck me and my coworkers. The image-editing department for a high-fashion magazine in New York or Paris with those already near-impossible deadlines losing 24hrs is going to make some execs somewhere very angry.

Re: Creative Cloud outage leaves Adobe users unable to work

#28

Post by increment_i »

aeberbach wrote: post #2

And this is why proprietary lock-in is wrong. Adobe seem to do all they can to screw up the computer their software is installed on. On a Mac you are supposed to drag an app into the Applications folder; to delete it, drag it to trash. Adobe software doesn't work like this. To install a trial of their software you have to install multiple apps, that can't be easily removed, and put up with their stupid Adobe logo in…

I won't touch Adobe products anymore. Their products are great, but for the average shop there's barely anything they can do that can't be done with open source or reasonably priced alternatives, and often with much less bloat.

Re: Creative Cloud outage leaves Adobe users unable to work

#29

Post by sliverstorm »

kbatten wrote: post #17

I have a hard time understanding why anyone would lease a service that is vital to their job, or at least without a backup. If your livelihood depends on something then spend your money appropriately. Even if you did sign up for CC you can still have an older version ready to go in a pinch.

The cost breakdown shows that someone who upgrades with every major release saves money going with the CC. Plus your average art-focused computer user may not want to worry about updates and stuff.

I agree it would probbly be smart to have an old copy of CS4 sitting on your computer though, just in case.

Re: Creative Cloud outage leaves Adobe users unable to work

#30

Post by x0x0 »

rtpg wrote: post #25
e12e wrote: post #19

And this is why I won't trust SaaS that doesn't provide a viable self-host solution (which for practical purposes tends to mean Free software, although I suppose "binary" only self-contained jars might be a realistic alternative). And also why I can't see myself selling/working on such a solution without providing some form of viable / realistic exit strategy/alternative. With traditional apps, you run the risk of eg…

I don't have the data to back it up, but (for example) data loss as a whole have probably considerably gone down with transitions to SaaS. Sure you can self-host, but who do you trust more: some guy on your team who has other things to do, or a team that does only that ? And a team whose livelyhood depends on uptime/data protection. Here people can't work, but imagine the amount of work if there was a data failure on…

time machine

in the event of a theft, I can walk into an apple store, purchase an in stock macbook, let time machine recover for ~30 minutes, and get back to work

edit: just to be clear, I bet the vast majority of users will, even after this 24+ hours, experience less net downtime. Nonetheless, when I need to hit a deadline, with installed software, I have a viable plan b. The viable plan b here appears to be to grovel before clients whose deadlines you've blown...

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