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Beware of Coinbase. They Reversed My BTC Sale

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Re: Beware of Coinbase. They Reversed My BTC Sale

#21
post #5
post #4

Earlier quoted context omitted.

It's failed if Coinbase suspected fraud and it's reversed.

From their Terms of Service: > 3.5 When buying or selling bitcoin, you are buying or selling from Coinbase directly. Coinbase does not act as an intermediary or marketplace between other buyers and sellers of bitcoin.

That's fine that they can reverse transactions that are fraud. However after investigating the transaction and determining that it isn't fraud, then they should be on the hook for honoring the transaction. Incorrectly flagging legitimate transactions as fraudulent is their problem, not the customer's. They should either improve the algorithm or provide additional controls that give them confidence that a transaction is not fraudulent (e.g. two factor authentication. linking bank accounts and confirming a person's identity). If a person has completed all the security requirements Coinbase has, then that person should be able to make a transaction with the confidence actually will clear.

Re: Beware of Coinbase. They Reversed My BTC Sale

#22
I will refrain from calling out coinbase for their alleged improper management and execution of transactions(alleged by me in great details in the previous threads) due to retracting a couple of my comments (on my own behest) due to drawing conclusions based on misunderstanding a reply to one of my posts. I have decided to subdue my biases against CoinBase practices for a few days for health reasons.

But, some of the issues that were highlighted may be prevalent here, as they do seem to behave like an exchange (even though they are allegedly not one even though they fit the definition).

Before someone points this out, its true that bitcoin is not recognized as a currency in the US, but it is considered a security by SECs definition of what a security is.

By CoinBase's definition they buy and subsequently sell or buy-back BTC like an ecommerce product. Wonder why an e-commerce product previously sold by them would be "offset" or reversed due to potentially fraudulent activity?

Also, it can be alleged that the OP is not being completely forthright about the full story? I don't believe that the OP is hiding anything.

If the OP did send and receive BTC thus technically having different BTC than the ones CoinBase sold to the OP is there any reason that all incoming BTC transactions cannot be classified as fraudulent?

I will not personally answer any of these questions even though I want to.

The previous threads are at: [0] https://news.ycombinator.com/item?id=6929705 [1] https://news.ycombinator.com/item?id=6933360

edit: spelling and grammar

Re: Beware of Coinbase. They Reversed My BTC Sale

#23
post #14

Time to stop these posts. This isn't coinbase support and it isn't a forum to air your problems.

I'm glad all of these threads happened. Now I know that Coinbase isn't a reputable company and I should never trust them with my money. All of these posts show the truth, even when YC posts things like this: http://blog.ycombinator.com/coinbase-yc-s12-is-becoming-the-...

I've been more than pleased with the service Coinbase provides. I have been a customer for almost three months and have bought and sold several thousand USD worth of BTC in that time.

How do you know these posts show the truth? What if these poor experiences we see posted on Hacker News are occurring at a rate of 1 in every 1000 Coinbase transactions or even 1 in 10,000 transactions? I agree that with money the error rate should be low, but BTC is the wild west.

You're taking on risk wherever you buy and sell BTC these day. As a US citizen, I'd rather take a little bit of risk with Coinbase, a US-based company supported by reputable US-based VCs, than take on the risk of sending my money to Slovenia or Japan -- not to mention the extra fees to do international wire transfers to/from those countries.

Re: Beware of Coinbase. They Reversed My BTC Sale

#25
post #14

Time to stop these posts. This isn't coinbase support and it isn't a forum to air your problems.

I'm glad all of these threads happened. Now I know that Coinbase isn't a reputable company and I should never trust them with my money. All of these posts show the truth, even when YC posts things like this: http://blog.ycombinator.com/coinbase-yc-s12-is-becoming-the-...

You cannot really believe that a few posts on HN, whether they are positive or negative, really are a good indicator of Coinbase's reputation, can you? Anyone can post anything and the more negative it looks the more people upvote it. Upvotes do not correlate to truth or accuracy.

For example if I were to post that I have used Coinbase multiple times with no problems I wouldn't expect to see a single upvote. It isn't news.

Re: Beware of Coinbase. They Reversed My BTC Sale

#26
post #14

Time to stop these posts. This isn't coinbase support and it isn't a forum to air your problems.

I'm glad to see these posts. Well, I'm not glad these things are happening to Coinbase customers, but if they are, I'm glad reports are showing up here.

Re: Beware of Coinbase. They Reversed My BTC Sale

#27
You only need to know two things about BTC. Both courtesy of @ReformedBroker (but origin may of course be elsewhere).

Don't get me wrong, I really really really wish that a practical and honest and low-friction anonymous virtual currency existed. It doesn't currently. Bitcoin isn't it.

1) "You know what's cooler than a million dollars? Virtual currency backed by nothing and nobody."

2) The second explains BTC using a Venn diagram. If you don't understand this diagram, you're the ideal BTC user. http://www.thereformedbroker.com/2013/11/20/bitcoin-likely-u...

Re: Beware of Coinbase. They Reversed My BTC Sale

#28
post #14

Time to stop these posts. This isn't coinbase support and it isn't a forum to air your problems.

I'm glad all of these threads happened. Now I know that Coinbase isn't a reputable company and I should never trust them with my money. All of these posts show the truth, even when YC posts things like this: http://blog.ycombinator.com/coinbase-yc-s12-is-becoming-the-...

I also appreciate the posts.
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