Live data from Hacker News

PayPal Redesign

bruceackerman.com

21–30 of 46 posts

Re: PayPal Redesign

#22
post #5

My issue with the PayPal dashboard is not that I can't get the information I need quickly. My issue that I can't quickly get to where I need to go to do some specific task. I already know my account balance and transactions from things like Xero, and when I login to PayPal it is to: 1) Manage user subscriptions 2) Withdraw money 3) Manage the API and callbacks And I'm sure that other people doing the same. The thing…

I have a similar usage pattern. My issue is that it is so slow. I agree, it is a confusing, but that wouldn't be a problem if it didn't take 30 seconds between clicks to see if you clicked the right thing.

The first thing I would implement is a search that accepts most things like a profile_id, transaction id, or email, and returns results within a few seconds. Right now it is about 13 clicks, and 30 second wait only to find out you didn't select the right combination of option buttons. The system is awful when you have a customer on the phone and are trying to figure out what is going on.

Re: PayPal Redesign

#24
post #20

Chrome says this is a reported phishing page.

I get this same thing but can't figure out why. The are no forms or suspicious links. Aside from Google Analytics, there's a single (conditional) JS include, and the code looks harmless. The page looks safe to me.

Re: PayPal Redesign

#25
post #20

Chrome says this is a reported phishing page.

It's for the favicon of all things: http://bruceackerman.com/paypal-redesign/img/favicon.ico

Holy cow, Google, this is pretty good for automatic protection. It looks like Google sees that the guy is hosting the Paypal favicon (or something very close to it)... why would any legit site do that? Even the redesign doesn't need to show the Paypal favicon. So Google errs on the side of caution.

Wow, that is really cool. Good job Google!

For comparison, the actual Paypal favicon: https://www.paypalobjects.com/en_US/i/icon/pp_favicon_x.ico

Re: PayPal Redesign

#27
Paypal has one of the most broken UIs I've ever seen. Not only is it horribly dated it is completely inconsistent across all of their portals. As a web payments pro member, developer, standard user there is a huge break down in consistency. The developer portal, paypal manager, standard portal, and home page all look totally different. The standard portal I can rarely find the setting I need without searching online.

Having relied on paypal to ship packages (do you sell on ebay?) it is amazing there is no button to just make a shipping label (without getting money from a specific person). You can do it, you just need to know the hidden URL (why is it hidden?).

Re: PayPal Redesign

#28
Can copyright law actually allow PayPal or another company to sue people who try to post such "redesigns"?

I doubt it, but just wanted to make sure.

Re: PayPal Redesign

#29
The paypal screens all changed for me the otherday when I was paying through it. I had to stop for a second and check it wasn't just a bad phising site, payment sites changing makes me lose trust in them :s

Re: PayPal Redesign

#30
post #28

Can copyright law actually allow PayPal or another company to sue people who try to post such "redesigns"? I doubt it, but just wanted to make sure.

If Paypal wanted to be shitty about it, they could file a DMCA notice against the host or bring up trademark infringement.

Most companies wouldn't, as these sorts of redesigns are done in good faith. There's always that one company though.

Post reply on HN