We paid $634 million for the Obamacare sites and all we got was this lousy 404

Imagine what this community could build with more than half a billion dollars!

this is an absurd waste of taxpayer money. we shouldn't let the government and their contractors get away with this sort of robbery. it is no wonder we are so far in debt as a nation.

It is truly an awful scenario. As I stated recently in a comment on this subject, Federal contracting is a Rent Seeking scenario: http://en.wikipedia.org/wiki/Rent_seeking

I have a weird role: I work at a company which does tons of Federal contracts, but also has lots of private sector work. I keep my sanity by doing short term consulting with private clients. There are some sharp people working the Federal side, but it really is awful.

Winning a contract is EVERYTHING. It is a writing contest, and you can be sure that the Federal contract officer knows jack shit about the actual fundamentals of the project. The Contract Officer is a paper pusher whose job is to look at the line items in the Request for Proposal, and examine which company's proposal best "hits" each line item. And of course they will select a low bidder, which often is a bid too low for the company to even profit, simply meant to get their foot in the door.

The staffing of these Federal contracts is horrific. You get entire teams of "change management" people. I'm currently assisting on a personnel system for a major military organization. I recently had to witness an entire discussion by the change management team on removing hyphens from a particular term to help the branding. I almost threw up in my mouth.

The people I work with on the Fed contracts, in general, don't touch technology when they leave work. Therefore the only browser they use is IE8 (according to the customer org, it is more secure......) they do nothing outside of J2EE/.NET (usually just one of the two) and they HAVE/WILL never build a website that supports more than 5,000 enterprise users (concurrently).

It is incredibly easy to look like a wizard amongst this bunch, but the experience of the Federal world has made me avoid these projects like the plague. The incentives at the business level (and therefore the high salary jobs) are ALL for winning contracts. Performing well on the work won is just viewed as another cost center.

In Portugal, I know of about 5 systems that were developed by either companies of family members of politicians or by companies were one of the shareholders/owners were the decider on which company to use. The INEM (emergency response unit) hardware and software was sold by to INEM by the company the person deciding on which company to use created and then left INEM. Sorta went like

Public Contest -> Manager creates company and submits project -> Manager chooses own company -> Manager quits INEM to 'work' at the new company. This is public knowledge but there isn't much we can do about it

Political organizations exist for political reasons.

So if you get elected to "do something" about orphans, you'll create an organization to do something. The goal of this organization is political: appear to be making progress on the orphan problem. At the very least, do not appear in the news as an example of government waste.

The current website problem is a political failure -- it looks bad. But that's just a short term consideration. The long-term bet is that over the next decades, the ACA will bring great political benefit to the political party that supported it, no matter what other things it does.

So when we evaluate projects created by political organizations for political reasons, the success criteria is much different than commercial or non-profit projects. I don't think this is a failure. Maybe a bump in the road, but it's nothing that won't work itself out over the next year or so. (And be long forgotten)

Remember, a lot of government contractors made money building these sites. A lot of people had jobs. A lot of committees and functionaries are able to add this to their list of good they've done in the world. Not being able to actually use the site for a while is a small pittance compared to the real, measured benefit the sites have created. So far. If it drags on for a long time, the political math could switch around the other way, but I doubt it.