21–30 of 39 posts
Have Braintree really standardised their transaction fees at the 0.9% + €0.10 rate shown in the table near the end of the article? I thought that was in addition to the interchange rates, which vary widely. The difficulty in figuring out what a transaction would actually cost us with Braintree was one of the major reasons we never got going with them. Edit: The Braintree FAQ[1] appears to agree with this. It also say…
Well I've worked with pretty much every provider available in the UK, so here are some brief opinions on the bigger ones: PayPal: Awful, API changes regularly without warning (including changing parameter names for no apparent reason) SagePay: Truly awful, datacentre seems to catch fire regularly WorldPay: Awful, but not as bad as SagePay Barclays ePDQ: You have to fill out an Excel spreadsheet to get a developer acc…
I looked very closely at Braintree but ended up not implementing them because of their €100 minimum per month. I don't understand how you say their API is complicated. It is well documented. The Ruby Gem also seems quite good and easy to implement. As you host the form and data is sent to Braintree there is also very little to get it up and running.
Does anyone have experience with chargeback fees? PayPal doesn't have chargeback fees and I'm a bit worried that chargeback fees might have unexpected consequences. Many of my transactions are 6€ or 12€. When does a chargeback fee trigger exactly and how likely is it if you have a customer base of a few thousand?
(I work at Stripe, here in London) Great write-up - I hadn't seen that graphic before but it's great - full credit to the original source http://startingandsustaining.com/ . As a Stripe-r, I can't complain about the OP's conclusion in any way :) As stated they are based in Denmark, and Stripe is not currently available for Danish businesses - that's on us to fix, and we're certainly working on it. However, re: the ti…
And that means it can't be as low as 1.8% of your transaction unless you're consistently taking in the region of €5,500+ per month -- low revenues for an established business, but not a trivial amount for a bootstrapped start-up looking for a payment service to launch with.
I've wondered whether this is a deliberate business decision by Braintree to discourage applications from brand new (and I assume on average more risky) start-ups. Then again, established businesses with serious revenues would presumably be considering a more traditional set-up where they can negotiate much lower rates with heavyweight payment services, and would perhaps care less about the hassle of setting those things up compared to the ease-of-use for developers of modern payment services. I'm not sure which part of the market Braintree are really trying to own at the moment: they do seem to have a USP among the "developer-friendly services" in the number of different payment methods they support through a common API, but this doesn't even seem to merit a mention on the front page of their site.
(I work at Stripe, here in London) Great write-up - I hadn't seen that graphic before but it's great - full credit to the original source http://startingandsustaining.com/ . As a Stripe-r, I can't complain about the OP's conclusion in any way :) As stated they are based in Denmark, and Stripe is not currently available for Danish businesses - that's on us to fix, and we're certainly working on it. However, re: the ti…
With Braintree's interchange+ pricing, they actually state themselves that "Total costs are typically 1.8% to 2.6% of the transaction. There is a minimum cost of €100 per month" And that means it can't be as low as 1.8% of your transaction unless you're consistently taking in the region of €5,500+ per month -- low revenues for an established business, but not a trivial amount for a bootstrapped start-up looking for a…
(I bootstrapped my last startup and 100 euros is roughly what I was paying SEOMoz, my accountant, etc. on a monthly basis)
It's way more important to just get something working and out-the-door and grow the number of customers then to spend a lot of time over what comes down to a relative small amount of money, you can always re-negotiate the fees when you grow and the absolute amount becomes meaningful.
Earlier quoted context omitted.
With Braintree's interchange+ pricing, they actually state themselves that "Total costs are typically 1.8% to 2.6% of the transaction. There is a minimum cost of €100 per month" And that means it can't be as low as 1.8% of your transaction unless you're consistently taking in the region of €5,500+ per month -- low revenues for an established business, but not a trivial amount for a bootstrapped start-up looking for a…
If you're charging customers and aren't making enough in a few months to cover the minimum fee then your business is going to be in trouble in any case. Sure the percentage is going to be crappy, but if you're a SaaS business and your margins are so small that the percentage is worth stressing about in the early days then you're probably doing something wrong. (I bootstrapped my last startup and 100 euros is roughly…
Right, so if you're in that position, why would you put up with the onerous application process for a service like Braintree if you have a simpler alternative like Stripe available and it provides the functionality you need? You want a payment service that takes as little time as possible to set up and then just works, because you have a million more important things to be doing. Any advantages Braintree might have had if their pricing did work out more favourable than Stripe's flat rates is instantly lost because they can't give straight answers to too many basic questions (like "What does it cost me to collect a payment?") and their API and documentation are significantly more complicated.
(I work at Stripe, here in London) Great write-up - I hadn't seen that graphic before but it's great - full credit to the original source http://startingandsustaining.com/ . As a Stripe-r, I can't complain about the OP's conclusion in any way :) As stated they are based in Denmark, and Stripe is not currently available for Danish businesses - that's on us to fix, and we're certainly working on it. However, re: the ti…
(I work at Stripe, here in London) Great write-up - I hadn't seen that graphic before but it's great - full credit to the original source http://startingandsustaining.com/ . As a Stripe-r, I can't complain about the OP's conclusion in any way :) As stated they are based in Denmark, and Stripe is not currently available for Danish businesses - that's on us to fix, and we're certainly working on it. However, re: the ti…