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Holy crap Dropbox's moderators make me want to terminate my account with them.
I call this "Google effect". Some companies started to think they can have crappy customer support because Google's support is crappy and Google is doing great. Actually Google is doing great despite their crappy support.
Perhaps this is just a huge coincidence but I see three spam emails sent today plus another two sent this week. Some of them have cc recipients which seem legit addresses of other people, but I can't identify them. I never used Zendesk by the way.
Edit: here are the senders, in case it helps: no-reply@adsl.hu, no-reply@velkommenhit.no, no-reply@wdl.fr, no-reply@tataidc.co.in, no-reply@variationfm.com. Though it looks like these addresses may have been spoofed... the sender name is "{%FROM_NAME%}" in all of them.
Edit 2: It turns out Groupon Germany (former citydeal.de), which I checked out once with the same address, is responsible from what I can gather (link in german, but everything matches, company has yet to say anything): http://hukd.mydealz.de/diverses/groupon-verkauft-kundendaten...
This forum should be a PR beacon for awesome customer support!
Earlier quoted context omitted.
I'm surprised to see mint in that list. Have you contacted them in any way about this?
Why are you surprised? It's a free service. I assume that my data is for sale for every free service I use. Also, the parent is Intuit which, IMO, is not exactly tops when it comes to data security and privacy.
The way it is worded, it seems like your e-mail may be used by Intuit for promotion or by third-parties bound by the same privacy policies, but certainly not sold for spam.
I also give out a separate email address to every service I sign up for. So far geico, mint, and dyndns have lost or sold my email address. I haven't gotten any spam on my dropbox account, but I've only had an account since 2012-10-02. I don't run any spam filtering, at all, and my email box is the catchall for my domain. These aren't just lucky guesses.
" These aren't just lucky guesses. " How did you rule that out?
If someone was just trying things to see what worked he would see those emails.
Earlier quoted context omitted.
" These aren't just lucky guesses. " How did you rule that out?
From the linked page: "I just got spammed this morning via my dropbox@... custom email address. cc'd on the spam were two other email addresses which belong to the two dropbox accounts that I share folders with. There is no way this was a random spammer guessing addresses as some of the mods are suggesting." Seems highly unlikely that the situation this person described would result from anything other than dropbox b…
Holy crap Dropbox's moderators make me want to terminate my account with them.
I used to enjoy the reactions I'd get from store clerks and telephone reps when I give them my email address. "Oh, how you have an email address with our company name in it?" In recent years the reactions have turned kinda hostile, "What is your connection with our company?" and once "You can't have our company name in your email address." I gave up fighting and now I just use random strings.