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Analytics for Everyone

sumall.com

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Re: Analytics for Everyone

#22

Post by Jake232 »

SumAllMark wrote: post #21
Jake232 wrote: post #20

Stripe support would be awesome

We actually do support Stripe! Sorry for the confusion, we only put the top 14 services we're integrated with on our homepage; the rest you can find on our tour page. Let us know if you have any other questions!

Perfect! Thanks!

Re: Analytics for Everyone

#23

Post by vinnybhaskar »

That's an ubercool landing page and app interface you've got there. However, I personally felt that nothing on the homepage made me trust SumAll "instantaneously". It was only when I scrolled to the footer of the page, I saw Truste, Digicert certifications mentioned in the footer in small font size.

Though you have some testimonials in there, those never help build an outright trust. I need to be able to trust the SumAll brand before I can start integrating my third party accounts. The accounts are crucial to my business. Some that even have a financial implication.

I would strongly recommend putting a prominent message on the homepage that can help me build the trust in an instant. This would also help you achieve a better conversion rate.

Re: Analytics for Everyone

#25

Post by ollysb »

Joaquin13 wrote: post #18
ollysb wrote: post #4

Looks very interesting, how does this compare to mixpanel? Is it event based? Can you compare segmented numeric values? This has been a big limitation in mixpanel for me, you can only really do comparisons between event counts, not any numeric values that are attached.

Hi, ollysb. Mixpanel can give you a real deep dive and help you segment your visitors and users at a granular level. SumAll is a connected data platform and helps users gain insight at a broader level by allowing you to aggregate all of your relevant data in one place to see patterns and find insight through data juxtaposition.

Sounds like what I need, I'll have a play later.

Re: Analytics for Everyone

#26

Post by arcatek »

My name's not "Maël" (in the header) :)

There is an annoying red dot on the news feed, but even if I click on it, it doesn't disappear

I have linked my twitter account but it still asks to "connect a platform to start"

[edit] It's probably because the data have not been imported yet. Maybe you should display another message, it's confusing

But it sounds interesting ! Do you plan adding a driver for Piwik ?

Re: Analytics for Everyone

#28

Post by kunle »

Joaquin13 wrote: post #18
ollysb wrote: post #4

Looks very interesting, how does this compare to mixpanel? Is it event based? Can you compare segmented numeric values? This has been a big limitation in mixpanel for me, you can only really do comparisons between event counts, not any numeric values that are attached.

Hi, ollysb. Mixpanel can give you a real deep dive and help you segment your visitors and users at a granular level. SumAll is a connected data platform and helps users gain insight at a broader level by allowing you to aggregate all of your relevant data in one place to see patterns and find insight through data juxtaposition.

Do you have Mixpanel on the roadmap?

Site and signup looks sweet. Will dig in later today.

Re: Analytics for Everyone

#29

Post by bobpetrie »

arcatek wrote: post #26

My name's not "Maël" (in the header) :) There is an annoying red dot on the news feed, but even if I click on it, it doesn't disappear I have linked my twitter account but it still asks to "connect a platform to start" [edit] It's probably because the data have not been imported yet. Maybe you should display another message, it's confusing But it sounds interesting ! Do you plan adding a driver for Piwik ?

Hey arcatek ... a few things

1) you'll have to forgive our US-centricity. The page is choking on the special character, so sorry for getting your name wrong. awkward. Our support team forwarded the ticket to our design team. fix in process.

2) we have an unusually high amount of traffic today due to the HN mention, so imports are taking longer than normal. Your twitter data will show up. promise. thanks for the patience.

3) We didn't have Pikwik on the roadmap but I've just added it so it's on the product team's radar.

Thanks for checking us out.

Re: Analytics for Everyone

#30

Post by bobpetrie »

vinnybhaskar wrote: post #23

That's an ubercool landing page and app interface you've got there. However, I personally felt that nothing on the homepage made me trust SumAll "instantaneously". It was only when I scrolled to the footer of the page, I saw Truste, Digicert certifications mentioned in the footer in small font size. Though you have some testimonials in there, those never help build an outright trust. I need to be able to trust the Su…

hey vinny. thanks for the feedback on "trust". We have spent a lot of time focused on ensuring we handle customer data securely and have spent an inordinate amount of time on our terms of use and privacy policy (to make them readable, non-legalease and meaningful). With that said none of that helps during conversion. we should probably be more "up front" about it. I'll pass on your comments to the UX team. Thanks.
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