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Why Distributed Teams are Less Effective (2010)

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21–30 of 37 posts

Re: Why Distributed Teams are Less Effective (2010)

#21
> In a world where 90% of communications is non-verbal imagine what is lost on conference calls.

On the flipside, a significant percentage of people who work in the tech sector seem to be introverted, or sometimes even autistic (although it is hard to draw a clear distinction between the two). Many of them don't really "get" non-verbal communication anyway, even in a face-to-face setting. Even if they do, non-verbal communication tends to be much less efficient for these people. As a result, I doubt that relying exclusively on verbal communication results in such a large loss as the author describes.

> The culture is forged through office parties, poker, paintball or film nights. And slowly, over the years, those crazy stories about Danny passed out in the company bathroom after the Summer party get replaced by weddings, births and family picnics. We become more than dispassionate colleagues – we’ve been in the trenches together and survived.

And this is exactly the kind of office culture that introverted and/or autistic techies tend to hate, or even positively despise. Office parties? Boring. Danny's bathroom episode? Idle chitchat. Paintball? No, I'd rather go home early and play my favorite FPS game. And I thought I'd be able to avoid those stupid corporate events if I worked for a lean startup! No thanks.

In short, I think that the author is approaching the topic of distributed teams from a rather biased point of view, namely, the viewpoint of a corporate executive who is proud of his "social skillz" and expects everyone else to enjoy the pointless parties he throws.

Re: Why Distributed Teams are Less Effective (2010)

#22
When comparing two otherwise identical teams, the distributed one is probably the less effective. That's not the situation most companies are facing. A company looking to hire me that was competitive on most other fronts and stood out by letting me work remotely from Thailand would instantly jump to the top of my list. Many people for whom your company would not even be on the radar, let alone in the running, are suddenly realistic hires.

Re: Why Distributed Teams are Less Effective (2010)

#23
post #21

> In a world where 90% of communications is non-verbal imagine what is lost on conference calls. On the flipside, a significant percentage of people who work in the tech sector seem to be introverted, or sometimes even autistic (although it is hard to draw a clear distinction between the two). Many of them don't really "get" non-verbal communication anyway, even in a face-to-face setting. Even if they do, non-verbal…

On the flipside, a significant percentage of people who work in the tech sector seem to be introverted, or sometimes even autistic (alth:ough it bis hard to draw a clear distinction between the two).

Introverts are not all autistic and autists are not all introverts. I'm not even aware of any research on the correlation between the two. Plenty of autistic people must be by nature extroverted; extroverts are at the very least 40% of the population.

If I was introverted I would be pissed off by your post; you're comparing a large social disability with a disinclination for small talk and glad handing. As an actual Asperger's person I am pissed off to be lumped in with introverts automatically.

Introversion is not a disorder and neither is it misanthropy. If you don't want to go to the office party, don't. A pattern of similar decisions can damage a career. Deal with it; we're social animals.

Re: Why Distributed Teams are Less Effective (2010)

#24
post #21

> In a world where 90% of communications is non-verbal imagine what is lost on conference calls. On the flipside, a significant percentage of people who work in the tech sector seem to be introverted, or sometimes even autistic (although it is hard to draw a clear distinction between the two). Many of them don't really "get" non-verbal communication anyway, even in a face-to-face setting. Even if they do, non-verbal…

On the flipside, a significant percentage of people who work in the tech sector seem to be introverted, or sometimes even autistic (alth:ough it bis hard to draw a clear distinction between the two). Introverts are not all autistic and autists are not all introverts. I'm not even aware of any research on the correlation between the two. Plenty of autistic people must be by nature extroverted; extroverts are at the ve…

Deal with it; we're social animals.

This makes a nice punchline for your joke, but the thing is -- we no longer have as much in common with a tiger in the jungle as we once did. While a social animal may want to spend time in-fighting in their pack to increase their status by winning petty fights and publicly rutting with the most eligible female, some small percentage of humanity has gained a touch of wisdom and tries to accomplish goals for other reasons.

Don't lump everyone into your 'social animals' tirade. People like the Dalai Lama have shown that you truly can rise above the petty politics.

Re: Why Distributed Teams are Less Effective (2010)

#25

When comparing two otherwise identical teams, the distributed one is probably the less effective. That's not the situation most companies are facing. A company looking to hire me that was competitive on most other fronts and stood out by letting me work remotely from Thailand would instantly jump to the top of my list. Many people for whom your company would not even be on the radar, let alone in the running, are sud…

It depends why you distribute.

He says "key developers might be OK, cheap developers are not." And "at our stage of development we were better off with a smaller, locally-based team."

Re: Why Distributed Teams are Less Effective (2010)

#26
post #24

Earlier quoted context omitted.

On the flipside, a significant percentage of people who work in the tech sector seem to be introverted, or sometimes even autistic (alth:ough it bis hard to draw a clear distinction between the two). Introverts are not all autistic and autists are not all introverts. I'm not even aware of any research on the correlation between the two. Plenty of autistic people must be by nature extroverted; extroverts are at the ve…

Deal with it; we're social animals. This makes a nice punchline for your joke, but the thing is -- we no longer have as much in common with a tiger in the jungle as we once did. While a social animal may want to spend time in-fighting in their pack to increase their status by winning petty fights and publicly rutting with the most eligible female, some small percentage of humanity has gained a touch of wisdom and tri…

The Dalai Lama!?

Re: Why Distributed Teams are Less Effective (2010)

#27
post #25

When comparing two otherwise identical teams, the distributed one is probably the less effective. That's not the situation most companies are facing. A company looking to hire me that was competitive on most other fronts and stood out by letting me work remotely from Thailand would instantly jump to the top of my list. Many people for whom your company would not even be on the radar, let alone in the running, are sud…

It depends why you distribute. He says "key developers might be OK, cheap developers are not." And "at our stage of development we were better off with a smaller, locally-based team."

Yes, the reasoning for his situation is totally legit.

Re: Why Distributed Teams are Less Effective (2010)

#28
post #21

> In a world where 90% of communications is non-verbal imagine what is lost on conference calls. On the flipside, a significant percentage of people who work in the tech sector seem to be introverted, or sometimes even autistic (although it is hard to draw a clear distinction between the two). Many of them don't really "get" non-verbal communication anyway, even in a face-to-face setting. Even if they do, non-verbal…

On the flipside, a significant percentage of people who work in the tech sector seem to be introverted, or sometimes even autistic (alth:ough it bis hard to draw a clear distinction between the two). Introverts are not all autistic and autists are not all introverts. I'm not even aware of any research on the correlation between the two. Plenty of autistic people must be by nature extroverted; extroverts are at the ve…

> Introverts are not all autistic and autists are not all introverts.

I never said that they were.

Whether there is a medically significant difference between introverted neurotypicals and "actual" autistic people is irrelevant to the point that I was trying to make. Since a lot of people who work in IT seem to be either unwilling or unable (it doesn't matter which) to engage effectively in non-verbal communication, the loss of non-verbal communication will have a smaller impact on productivity than the author claims it does.

As another actual Asperger's person, I am pissed off that you took the discussion off-topic on a technicality.

Re: Why Distributed Teams are Less Effective (2010)

#29
I've been working on distributed teams for over 2 years now. I very much prefer it and I find that personally I am more productive. I've also started a business with a parter who is remote. In 2 years we've only met twice. It helps that we are in the same timezone but any level of stagnation has not been a result of our location. When we eventually hire developers I would like to hire local so I can have in person social meetings with my team, but I would not want to have an office as I feel the trust and flexibility of working from your own environment can have a massive impact on a mature professionals creative output.

Re: Why Distributed Teams are Less Effective (2010)

#30
post #6

I disagree, and I've pitched companies to Suster and other VCs who've held this viewpoint. It's unfortunately very widely held by VCs, and in some cases is rather extreme, with certains VCs demanding you not only be non-distributed, but that you be non-distributed in specific places. I become a believer in distributed teams from my experiences working on open source projects. In those cases, it's not possible to coal…

Definitely. We've found that the most important thing bar none is getting the best people, dedicated to a common cause. If you can't get a key person because they want to keep the home they bought on some island, you're far worse off than if you have to Skype them or whatever. Also, a few of the best companies I know are distributed. 37signals, GitHub to name a few prominent ones. If they are not great evidence that…

I'd also add to the lisT: Automattic, Wildbit (half the team is remote), Teamtreehouse.com (studio in Florida, head office in Portland).

Funny how all of the companies we've listed (37signals, GitHub, Automattic, etc...) are products that I love (and pay for!).

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