"I want to launch a new courier service. How would I get started?"
This seems much more in the 'fishing for ideas' stage and hoping you can crowd source the process of creating your business while paying nothing for the privilege. Most people aren't going to help you.
"I've started planning my new courier service. It will be mostly in the healthcare industry as hospitals are over-paying on delivery costs of fragile medicine. I've worked out some ideas on how I can better fit and transport fragile medicine. However, I don't know how I would get contacts in the medical industry to test drive the technology. Who should I try and talk to and does anybody know of any existing studies into this? Anybody work in the field of transporting fragile goods and know what certifications are required?"
This is much more in the field of 'asking for feedback' and is very unlikely to be brushed aside.