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Karp: Anthropic/OpenAI are stealing customer IP and their tokens have low value

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21–27 of 27 posts

Re: Karp: Anthropic/OpenAI are stealing customer IP and their tokens have low value

#21
If you value your data, then don't upload confidential documents to LLM services. Don't connect confidential systems to LLMs via connectors. Don't enter confidential data in LLMs. If you do any of these things, then fully expect the documents to be mined for further training of the LLM. That's unless you're running the Gov partition of the LLM which contractually doesn't do it.

Re: Karp: Anthropic/OpenAI are stealing customer IP and their tokens have low value

#22
I mean, if companies really are furious, why tf are they paying for the service? don0t pay, don't use the service, host yourself some open weight model, or train one yourself? Are these companies being pressured by some higher entity to subscribe to these services?

I agree with the "IP" stealing part, because yes that's what they did, but the point on companies being livid with Anthropic/OpenAI makes no sense.

Re: Karp: Anthropic/OpenAI are stealing customer IP and their tokens have low value

#23
post #8

Oh boy. This edgelord. Where to start. Everything he says about AI companies charging a subscription and then possibly extracting value from customer data is true for every single cloud hosted SaaS since the dawn of that model. If you put your data on someone else’s computer, you have only their word they won’t misuse or leak it. Often, if you read the ToS, you don’t even have that. Google Drive and Gmail anyone? The…

AFAIK a bunch of customers run Palantir on prem specifically so that their data doesn't leak and they can use a firewall instead of a TOS. Some of the data is so sensitive that Palantir doesn't want to touch it. I don't think it's accurate to lump Palantir in with all the other SaaS.

Re: Karp: Anthropic/OpenAI are stealing customer IP and their tokens have low value

#24

I mean, if companies really are furious, why tf are they paying for the service? don0t pay, don't use the service, host yourself some open weight model, or train one yourself? Are these companies being pressured by some higher entity to subscribe to these services? I agree with the "IP" stealing part, because yes that's what they did, but the point on companies being livid with Anthropic/OpenAI makes no sense.

I wouldn't be surprised if a bunch of organizations made a temporary exception to try Opus and then got "addicted" in the sense that it's too good to give up.

Re: Karp: Anthropic/OpenAI are stealing customer IP and their tokens have low value

#25
post #16

The Enterprise versions of Anthropic/OpenAI's products say they don't train on input data so either this is a misinformed rant or it's an allegation that the AI labs are perpetrating an enormous fraud on their enterprise customers.

They have ignored any copyright during initial creation of these models, why would they start respecting copyright now?

Re: Karp: Anthropic/OpenAI are stealing customer IP and their tokens have low value

#26
post #16

The Enterprise versions of Anthropic/OpenAI's products say they don't train on input data so either this is a misinformed rant or it's an allegation that the AI labs are perpetrating an enormous fraud on their enterprise customers.

"Not training on input data" is not the same thing as "We will never use your data for any purpose"

Re: Karp: Anthropic/OpenAI are stealing customer IP and their tokens have low value

#27
post #16

The Enterprise versions of Anthropic/OpenAI's products say they don't train on input data so either this is a misinformed rant or it's an allegation that the AI labs are perpetrating an enormous fraud on their enterprise customers.

"Not training on input data" is not the same thing as "We will never use your data for any purpose"

That was my imprecise summary of what the contracts say. The actual language is:

"OpenAI will only use Customer Content as necessary to provide Customer with the Services, comply with applicable law, enforce the OpenAI Policies, and prevent abuse. OpenAI will not use Customer Content to develop or improve the Services, unless Customer explicitly agrees to such use."

"Anthropic agrees that Customer (a) retains all rights to its Inputs, and (b) owns its Outputs. Anthropic disclaims any rights it receives to the Customer Content under these Terms. Subject to Customer’s compliance with these Terms, Anthropic hereby assigns to Customer its right, title and interest (if any) in and to Outputs. Anthropic may not train models on Customer Content from Services."

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