Apple - Think Twice • Hacker News Board

Re: Apple - Think Twice

#21

Post by kmfrk » Mon, Dec 03, 2012, 4:11 PM UTC

Antenna causing problems? "You're holding it wrong."

Camera artifacts? "You're holding it wrong." [1]

Burn-in? "Does not compute."

Scruffing on the iPhone 5 [2]? People don't even bother to write about it. Same for the poor performance on Retina devices. Unless you're someone like Anandtech who are so meticulous many don't bother to read the fint print.

Maybe it's time we got some Apple-specific buyer's guides from people who don't grade on a curve. I still want to buy Apple products (not first-edition versions, though), but I want to know what I'm in for.

[1]: http://gizmodo.com/5947972/apple-acknowledges-iphone-5-camer...

[2]: http://blogs.wsj.com/digits/2012/10/17/hon-hais-explanation-...

Re: Apple - Think Twice

#22

Post by arrrg » Mon, Dec 03, 2012, 4:11 PM UTC

Fuck everything about this. I had two screen replaced, luckily before Apple came up with this idiotic test. On the second replacement I lucked out and got a Samsung screen that doesn’t have the issue. But that they still have not solved that problem that is plain as day fucking sucks! What is wrong with those idiots?! Why do they do stuff like that? It makes my blood boil.

Apple, fuck you! Why do you do this to your customers? Why do you torture them like that? Still!

I really believed that by now you would have solved that problem. After I got my Samsung screen I honestly stopped reading the forums because it brought down my mood. To know hear – months later – that they still haven’t solved the issue in any real way makes me just angry and sad.

This is not excusable. Excuses about this being a first gen product are obviously not valid. If you can’t sell it in a satisfactory manner, you have to give your customers their money back (or give them Samsung screen which are, unlike LG screens, not affected by the issue).

Re: Apple - Think Twice

#23

Post by chasing » Mon, Dec 03, 2012, 4:11 PM UTC

I have the same issue on my rMBP, and while I wish it didn't happen, I still quite like the laptop. It's not a constant thing and it hasn't interfered at all with my ability to see what's supposed to be on the screen.

Re: Apple - Think Twice

#24

Post by meaty » Mon, Dec 03, 2012, 4:12 PM UTC

I wouldn't buy another Apple product either. Between a MacBook Pro which caught fire, an AirPort which melted, an iMac which the backlight went on and a MacBook which had to go back 4 times (!) due to logic board problems, it scares the shit out of me parting with that sort of cash and actually depending on it. The muppets at the "genius bar" (retard shelf as we call it now) aren't exactly helpful and usher you away so other people don't hear about it as well.

I now buy OLD Lenovo machines (T61 series) and chuck Debian on them. I buy two at a time and stick a (Samsung) SSD in them for less than half the cost of an MBP. One lives in the cupboard as a backup. I have a few spare batteries (9-cell and Ultrabay) sitting around as well.

Also, I find it objectionable purchasing anything that doesn't have a way of isolating the power either i.e. removing the battery. One short on a LiPoly pack and your tech gadget turns neatly into an incendiary device, which is what happened to my 2010 MBP. It nearly burned my house down.

I genuinely don't get all these people who think they are soundly engineered. They are expensive trinkets with no engineering applied past appearance.

Re: Apple - Think Twice

#25

Post by strooltz » Mon, Dec 03, 2012, 4:13 PM UTC

I bought the Macbook Pro retina back over the summer and was a little upset when a small dead pixel cluster appeared on the display after about a month of use.

I brought it back to the apple store (i did not purchase applecare). I was told that this was happening in about 1 our of every 40 MBP retinas and they happily replaced the display in less than 24 hours.

I'm not implying that my situation is "unique/new/ particularly note-worthy" but it is just as antidotal as yours and ended with a positive outcome.

Re: Apple - Think Twice

#26

Post by robin_reala » Mon, Dec 03, 2012, 4:15 PM UTC

teraflop wrote: post #8

whazzmaster wrote: post #5

My four-month-old rMBP's screen failed last week and now I'm staring at replacing it out-of-pocket, or never using it as a portable machine again and leaving it hooked up to an external monitor. I'm so unhappy with Apple right now. EDIT: I couldn't find the default warranty (sans AppleCare) and based this comment off of other similar situations (including OP). I found out this morning that it IS COVERED by the defaul…

I thought MacBooks came with a one-year warranty. Does it not cover the display or something?

2 years in Europe.

Re: Apple - Think Twice

#27

Post by uptown » Mon, Dec 03, 2012, 4:15 PM UTC

whazzmaster wrote: post #5

My four-month-old rMBP's screen failed last week and now I'm staring at replacing it out-of-pocket, or never using it as a portable machine again and leaving it hooked up to an external monitor. I'm so unhappy with Apple right now. EDIT: I couldn't find the default warranty (sans AppleCare) and based this comment off of other similar situations (including OP). I found out this morning that it IS COVERED by the defaul…

It has a 1 year warranty. Use it. You can also buy AppleCare any time during the first year of ownership if you decide you want a warranty longer than one year.

Re: Apple - Think Twice

#28

Post by msy » Mon, Dec 03, 2012, 4:15 PM UTC

jug6ernaut wrote: post #20

msy wrote: post #10

Revision A Apple projects have had issues for as long as Apple has been making products. Second gen Macbook Air's had Logic board issues, 2007 era RevA Macbook Pros had video card issues, dodgy graphics cards on the early Mac Pros, the iPhone4 antenna, the list is endless. Often it's taken years for the issues to be resolved and Apple to pay for repairs, if at all. It's simple, if you want the shiniest tech, buy what…

I think you missed the whole point of the article. The point isn't with the fact that there is an issue, its that Apple is seemingly trying to sweep it under the rug.

I'm pointing out Apple have a long history of doing this with Revision A products, which the Retina MBA is. It's not new, it's not unusual and it shouldn't be unexpected.

Re: Apple - Think Twice

#29

Post by mdonahoe » Mon, Dec 03, 2012, 4:16 PM UTC

arrrg wrote: post #22

Fuck everything about this. I had two screen replaced, luckily before Apple came up with this idiotic test. On the second replacement I lucked out and got a Samsung screen that doesn’t have the issue. But that they still have not solved that problem that is plain as day fucking sucks! What is wrong with those idiots?! Why do they do stuff like that? It makes my blood boil. Apple, fuck you! Why do you do this to your…

You sound like an addict.

Re: Apple - Think Twice

#30

Post by indiecore » Mon, Dec 03, 2012, 4:16 PM UTC

flyinRyan wrote: post #12

indiecore wrote: post #3

Glad I got a Lenovo. I was mulling over getting a macbook for the longest time since I wanted the option to develop iPhone apps. After thinking it over I realized that I was disgusted with Apple's practices and didn't want to support them beyond what I absolutely had to, so I'm getting a Thinkpad and I'm quite content with that. Any phone dev will have Android first and I'll get a second hand mini or something when I…

So you're going the route of "get it a little cheaper and expect little or no support"?

Sorry, not sure if you're talking about grabbing the second-hand mini when the time comes or talking about my laptop purchase.

In both cases it's not an issue of price it's an issue of Apple doesn't deserve my money and any transactions that I have to do with them will be solely based on accessing iOS users.