What exactly is the concern here by Headway? Are they afraid AI deep fakes will be receiving therapy? Obviously they are doing data collection and selling training data of emotional conversations to AI labs. But what's their stated justification? I can't figure it out.
Oh dang - I actually know the answer here. TL:DR - Regulations are changing / unclear around prescribing medications online and this is them trying to get ahead of it. Headway’s new facial-scan requirement is probably less about one company getting weird with biometrics and more about where telehealth regulation is heading: with COVID-era prescribing flexibilities, companies like Done abused controlled substance pres…
I don't think biometric data is necessary at all here.