I also encountered an issue with my credits. I was previously subscribed to the max plan, claimed credits, then downgraded to the pro plan and noticed I lost my credits. I didn't unsubscribe, just downgraded plans as I wasn't using claude enough to justify needing max.
Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
21–30 of 102 posts
Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#22A lot of these things are made fast and loose, and unfortunately this is the reality of using the bleeding edge. Even Figma went through this kind of thing very early on. To add something else to the discussion however, I'd encourage people to skip out on Claude Design for other reasons, and that is the inherent restrictions of LLMs for visual design. LLMs are blind, and spatial relativity is tremendously hard across…
This has not been my experience. Claude artifacts at first, then Claude Design after it was released, are excellent at design! The way I can steer the model updating the design with different ideas and visions, even adopting different design systems like Material 3 or Apple’s HIG it has been phenomenal.
Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#23Cannot help but think Claude team are busy adding gimmicky side features instead of doing 'real' RSI and bugfixing.
The lovely irony of a bleeding edge AI company being afflicted by the most mundane problem of all software engineering—the goldfish attention span of human coders.
Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#24A lot of these things are made fast and loose, and unfortunately this is the reality of using the bleeding edge. Even Figma went through this kind of thing very early on. To add something else to the discussion however, I'd encourage people to skip out on Claude Design for other reasons, and that is the inherent restrictions of LLMs for visual design. LLMs are blind, and spatial relativity is tremendously hard across…
What do you mean LLMs are blind? All frontier models are multimodal, which means they literally consume images as tokens. They can “see” exactly as well as they can “read”. Also, GPT-Image-2 is not a diffusion model, it is based on Transformers, like other LLMs are.
Tokens are not a substitute for a numerical measurement.
Ask a LLM how much time has passed. Watch it hallucinate wildly.
Has anyone noticed that Opus has trouble building ascii diagrams (often leaves out spaces so lines are misaligned)?
Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#25A lot of these things are made fast and loose, and unfortunately this is the reality of using the bleeding edge. Even Figma went through this kind of thing very early on. To add something else to the discussion however, I'd encourage people to skip out on Claude Design for other reasons, and that is the inherent restrictions of LLMs for visual design. LLMs are blind, and spatial relativity is tremendously hard across…
Multimodal LLMs are not blind. Claude design in my experience is very, very solid.
I’ve only used it for fairly basic stuff, things that are very well represented in the training data. But for that it has made me happy.
Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#26A lot of these things are made fast and loose, and unfortunately this is the reality of using the bleeding edge. Even Figma went through this kind of thing very early on. To add something else to the discussion however, I'd encourage people to skip out on Claude Design for other reasons, and that is the inherent restrictions of LLMs for visual design. LLMs are blind, and spatial relativity is tremendously hard across…
Or just use Google's Stitch, it integrates both code via Gemini and image UI generation via Nano Banana which I'd argue is even better than OpenAI's image models.
Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#27tbh, backups matter. but nobody would accept Word deleting your files when you cancel Office. somewhere along the way we stopped distinguishing backup from custody.
Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#28Aside from OP's post there's another issue with claude design worth mentioning. Yes, it makes absolutely beautiful designs, stunningly so, but the actual code is not something a human could ever maintain. So its like ending up with an opaque blob. Write-once, read-never, or almost disposal code. This is kind of bad because code people aren't going to bother to read might contain vulnerabilities. It's an extreme examp…
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Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#29Cannot help but think Claude team are busy adding gimmicky side features instead of doing 'real' RSI and bugfixing.
I don't think the product people and the RSI-adjacent people are the same people.
Re: Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing
#30It is still there and you may get it easily.
If you export your data [0] all your Claude Design chats are in a design_chats directory along with the code, even if your account currently has no access to Claude Design. It is .json, but converting that into usable code is easily done, either manually or by asking any fairly modern LLM via OpenCode. Just did it myself, it works. I will say that I'd still prefer if they allowed API use of Claude Design, it does have some niceties regarding the way follow up questions have been implemented that I feel make it worth it for very narrow UX experimentation but can't justify a whole sub at the moment, given I for the first time started experiencing regressions up to making Opus unusable via Claude Code with the Max subscription for the first time and the new pretrain in GPT-5.5 is very strong for very specific coding use cases. In fairness though, compaction and task adherence can be inferior compared to GPT-5.4 which did both better than any other model ever, so using both for their specific use cases is my go to.
Not feeling like commenting on every statement regarding SaaS and expectations, but I will say that some are mistaken/not considering the law and your rights by just telling you it is your fault and (at least) implying the data is lost. It can't be, think about it. Any temporary subscription cancellation/payment processing issue/bug on Anthropics part/etc. would mean permanent data loss. That'd be less than ideal, not least because Anthropic has in the past had trouble processing payments from verifiably covered accounts.
Users in consumer friendly area have the right to export and access their data, including data not exposed via any frontend or API if associated with their account. Doesn't matter whether they pay or not. Course, manual backups are always preferable. A provider could still have a data loss, but as long as they have the data, at least in my neck of the woods they have to give it to you. As it should be.
To end, I generally try not to comment on others comments or down outside of actual spam and bad faith, but if more than one comment already was helpful enough to tell OP that they should have exported/backed up, do we really need it repeated?