Concerning, a professional development team should have been able to manage this switch with minimal to no downtime. Makes me wonder what other mistakes they're making.
I'm reluctant to trust my payment information with them in the future.
Tindie store under "scheduled maintenance" for days
21–30 of 72 posts
Re: Tindie store under "scheduled maintenance" for days
#22About Sunday/Monday last week right before it went down I noticed the site was supper buggy and failing to add things to cart, I emailed support and got a "we are checking the issue". Since it went down all I've heard from support is "Please be patient. Tindie will be back up soon as we are currently performing maintenance. At this time, we do not have an estimated timeframe to provide." The fact that it wasn't commu…
I see this a lot with small independent sites with big userbases. Instead of being honest, they hide mistakes behind maintenance or blame it on hackers.
Re: Tindie store under "scheduled maintenance" for days
#23Unfortunate. Tindie is (was?) a pretty unique marketplace. Amusingly, a lot of what they were selling was probably illegal due to FCC rules: for the most part, you can't sell electronics without EMI certification and "I'm just a hobbyist" is not an excuse. Kits get a bit of leeway, but finished products don't. Before the tariffs, I noticed that Chinese companies were trying to undercut them. I've gotten multiple mail…
Free market is a good thing.
It's good until some unregulated electronic device creates interference that makes some poor guys pacemaker act up and kills them.
Re: Tindie store under "scheduled maintenance" for days
#24Yeah this sucks, I have a bunch of hobbyist orders stuck in limbo since last week -- customers have paid, but I can't pull the orders down even through the API.
I really like Tindie as a platform and have been using it since nearly the beginning...but I'd have lost the contract if I pulled this level of nonsense on a customer's production application.
Re: Tindie store under "scheduled maintenance" for days
#25> The goal of the current maintenance is to fix a lot of long-standing issues with the site. The underlying infrastructure was getting very fragile as technical debt accumulated over time. A team is working very hard right now to make sure that once the site is back up, it's on much better footing and will be solid and reliable for the long term. Despite the unfortunate amount of time this is taking, it will be a major benefit to the site in the long run.
If I were a developer there I would be feeling really not very good. Just minutes of downtime on the systems I’ve worked on gets my heart rate going.
It also feels like there’s a lot being left unsaid in this statement. Normally you would work on these things in parallel to production… so something is seriously wrong.
Re: Tindie store under "scheduled maintenance" for days
#26I don't have the links handy but I believe there are some comments from staff on social media that give more details. Edit: https://hackaday.social/@tindie/116427447318102919 https://hackaday.social/@tindie/116436988752373293
The maker people I know have been migrating away from Tindie because it has felt like a sinking ship for a long time. I really like the idea of Tindie so I hope they can succeed. I don’t understand what sequence of events led to this being such a large problem that they can’t even keep their site online. The post says something vague about the engineering team is hoping the migration work is close to finished, but it…
It can be as simple as a terraform apply wiping out huge swaths of the backend infra, getting that back, depending on how disciplined you are, can take in the order of days/weeks.
Re: Tindie store under "scheduled maintenance" for days
#27Scheduled maintenance in 2026 is insane
Re: Tindie store under "scheduled maintenance" for days
#28Concerning, a professional development team should have been able to manage this switch with minimal to no downtime. Makes me wonder what other mistakes they're making. I'm reluctant to trust my payment information with them in the future.
Not everyone has seamless blue/green deployment.
However, any downtime over an hour or two screams "migration gone wrong" to me.
Otherwise wouldn't you just roll back to get the site up to come back at it and try again later?
Re: Tindie store under "scheduled maintenance" for days
#29Earlier quoted context omitted.
The maker people I know have been migrating away from Tindie because it has felt like a sinking ship for a long time. I really like the idea of Tindie so I hope they can succeed. I don’t understand what sequence of events led to this being such a large problem that they can’t even keep their site online. The post says something vague about the engineering team is hoping the migration work is close to finished, but it…
> The maker people I know have been migrating away from Tindie To what? The only alternative I know of is Lectronz.
Shopify, etsy, crowdsupply, a custom website. All have their problems, i’m not endorsing. I sell on tindie. Well, i don’t sell much there, but i list on tindie. Most of my sales come
thru my own store site.
Re: Tindie store under "scheduled maintenance" for days
#30Concerning, a professional development team should have been able to manage this switch with minimal to no downtime. Makes me wonder what other mistakes they're making. I'm reluctant to trust my payment information with them in the future.
Not everyone has seamless blue/green deployment. However, any downtime over an hour or two screams "migration gone wrong" to me. Otherwise wouldn't you just roll back to get the site up to come back at it and try again later?
In this day and age all it takes is one person who knows what they're doing.
That means they've got zero people who know what they're doing.