21–30 of 242 posts
Earlier quoted context omitted.
Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?
I don't know if it's that simple. As a litmus test, try to set up your own mail server. See how many milliseconds it takes for it to be blacklisted by gmail. And then observe the response time for their support, when you try to clear up the confusion that google has about your intentions.
Earlier quoted context omitted.
A monopoly. It's hard for "everyone else" to develop a monopoly today, to suggest otherwise is a ridiculous assertion.
They aren't a monopoly, and especially not a monopoly on emails. How did we get to the point where there can be 12 services, but the one with lots of customers is a "Monopoly". Its a complete destruction of the word. They aren't killing their competitors, nor making it illegal to compete. Yeah its harder in the current era to run your own mail server, for a variety of reasons involving spam. But can we just cut the s…
Earlier quoted context omitted.
> get money for free How do they get money for free? What is stopping everyone else from doing the same?
A monopoly. It's hard for "everyone else" to develop a monopoly today, to suggest otherwise is a ridiculous assertion.
> ridiculous assertion.
What is ridiculous is the idea that running an email service a massive scale like Gmail is somehow free.
It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.
Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?
Earlier quoted context omitted.
A monopoly. It's hard for "everyone else" to develop a monopoly today, to suggest otherwise is a ridiculous assertion.
They aren't a monopoly, and especially not a monopoly on emails. How did we get to the point where there can be 12 services, but the one with lots of customers is a "Monopoly". Its a complete destruction of the word. They aren't killing their competitors, nor making it illegal to compete. Yeah its harder in the current era to run your own mail server, for a variety of reasons involving spam. But can we just cut the s…
I mention it only as a useful data point, and in the absence of anyone else on the thread mentioning that Google have robust email abuse monitoring.
Earlier quoted context omitted.
>How do they get money for free? market power >What is stopping everyone else from doing the same? see above
Nice circular reasoning you got there. How do they have market power? Did they get it for free?
It seems weird that Google wouldn't have some kind of observability alert on outgoing email. 10k emails per week is a lot.
I've worked at a start up where the marketing team just had a `marketing@startup.com` email that was just like any other email in Google Workspace and used that for all marketing communications. Eventually they bumped up against that limit and a couple of engineers had to help them troubleshoot and there were enough blog and stack overflow posts at the time about hitting the limit to make make me think what they were doing wasn't uncommon.
When you consider the scale of Gmail and that this is almost certainly a Workspace account so they're mixed in with business customers, I'm not sure how much of an anomaly 10k emails a week actually is.
Earlier quoted context omitted.
A monopoly. It's hard for "everyone else" to develop a monopoly today, to suggest otherwise is a ridiculous assertion.
Gmail is not a monopoly. When it comes to actual paying customers, it is not even the market leader > ridiculous assertion. What is ridiculous is the idea that running an email service a massive scale like Gmail is somehow free .
It seems weird that Google wouldn't have some kind of observability alert on outgoing email. 10k emails per week is a lot.
What if someone (Google) used Google suite to send 10k emails to fire people. Wouldn’t that be considered normal for the server for a day let alone a week. Yes I know I could have come up with a better example.