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Sonnet 4.6 Elevated Rate of Errors

status.claude.com

21–30 of 91 posts

Re: Sonnet 4.6 Elevated Rate of Errors

#22
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

They’re asking for $100+/mo for the plans that are actually usable at scale. If I’m paying that much I have very high expectations. There’s also the fact that they’re known for dogfooding heavily, I imagine that contributes to it a lot.

> They’re asking for $100+/mo for the plans that are actually usable at scale. If I’m paying that much I have very high expectations.

If you think $100 is that much and get very high expectations from it, you're not the target customer. You're a loss leader to Anthropic, and the fact that you don't see that / still have high expectations means your expectations are unrealistic.

Re: Sonnet 4.6 Elevated Rate of Errors

#23
post #16
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

They always have the option to stop accepting new customers when their infrastructure is peaked out instead of lowering quality for everyone.

That would mean in a way accepting that they are suddenly a service company with the aim to create revenue by selling services to customers for money.

Re: Sonnet 4.6 Elevated Rate of Errors

#25
post #9
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

How can Claude work reliably if Claude keeps going on vacation for several hours? Maybe it is recovering from the weekend a few days ago, but wanted to take an extra day off like it did on Monday, hence the "outage".

[deleted]

Re: Sonnet 4.6 Elevated Rate of Errors

#26
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

>I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

Their main competitor OpenAI has much better uptime and more generous usage limits.

Re: Sonnet 4.6 Elevated Rate of Errors

#27
post #8

A bit surprised by the snarky comments here -- I also want Claude to work reliably but very few (no?) companies have ever seen this level of rapid growth. We're going to go through a long fail-whale-style period and I can imagine very, very few companies that could avoid that.

Doesn’t matter, they are not handling it correctly, but instead keep selling while far over capacity. They should not accept more users until they can supply the service. We solved this thousands of years ago, it’s called waiting in line. And yes, it’s not common to see, but that doesn’t excuse not doing it.

Re: Sonnet 4.6 Elevated Rate of Errors

#28

Earlier quoted context omitted.

They’re asking for $100+/mo for the plans that are actually usable at scale. If I’m paying that much I have very high expectations. There’s also the fact that they’re known for dogfooding heavily, I imagine that contributes to it a lot.

> They’re asking for $100+/mo for the plans that are actually usable at scale. If I’m paying that much I have very high expectations. If you think $100 is that much and get very high expectations from it, you're not the target customer. You're a loss leader to Anthropic, and the fact that you don't see that / still have high expectations means your expectations are unrealistic.

$100/m for SaaS is very steep.

For an entire productivity suite including mail, meetings and terabytes of backed up redundant storage with nearly no bandwidth limitations it's like $35/m for even the most expensive option.

Re: Sonnet 4.6 Elevated Rate of Errors

#29

As long as everyone is here, have you seen the token usage just go up remarkably recently for the $100 plan? it lasts a lot less time than it used to recently. Might be related to recent releases of claude.

I'm on the basic £18/month plan and with Sonnet 4.6 I literally get 20 maybe 30 minutes of use out of it per day. It's borderline useless now. I was using it for some Home Assistant changes yesterday and it used up my entire daily allowance after 8 prompts.
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