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You deleted everything and AWS is still charging you?

jvogel.me

21–30 of 36 posts

Re: You deleted everything and AWS is still charging you?

#22

> AWS doesn’t charge you in mysterious ways. It charges you in specific, predictable ways that nobody taught you to look for. That’s a knowledge gap. The purpose of this post is to shed some light on this. Or it's a UX gap. If this is such a common complaint that's causing meaningful reputation damage, surely there'd be a better way to communicate this in the product? I think it's fair to assume that there's less int…

It's the UX, deliberately omitting information or not. There at least used to be some toggles for example without any indication that they mean anything other than a minor load balancer configuration change, but caused I think $200 month bill addition. No indication at all that they have a meaningful monetary impact.

Re: You deleted everything and AWS is still charging you?

#23
post #11

"Here’s the part that actually gets to me as a Developer Advocate. When a student gets a surprise bill, they don’t usually think “I missed a step in my cleanup.” They think “AWS secretly charges you even after you delete stuff.” They tell their classmates and that becomes the narrative. I’ve heard it in person, on discord, etc. “Be careful with AWS, they’ll charge you for nothing.” It’s not cool because it can scare…

I am just as spiteful and stubborn about Motel 6. One night in 2010 they didn't tell me until after I checked in that there was no running water. The water never got fixed that night. They didn't refund me when I asked. I've spent 16 years not only not staying there but leaving bad reviews and telling the story whenever I can.

Re: You deleted everything and AWS is still charging you?

#25
post #2

AWS sends me an invoice for $0.01 every month.

They send me an invoice for $0.00 and I cannot seem to convince them to stop

> They send me an invoice for $0.00 and I cannot seem to convince them to stop

Same here! Am I being charged a fractional cent rounded down to 0? Who knows!?

Re: You deleted everything and AWS is still charging you?

#26

> AWS doesn’t charge you in mysterious ways. It charges you in specific, predictable ways that nobody taught you to look for. That’s a knowledge gap. The purpose of this post is to shed some light on this. Or it's a UX gap. If this is such a common complaint that's causing meaningful reputation damage, surely there'd be a better way to communicate this in the product? I think it's fair to assume that there's less int…

Or they're charging people in at-best mysterious if not outright duplicitous/malicious ways because it makes them money without having to do anything (save for send a bill and have the right fine print in the right places. )

It's no accident, it's not just "bad UX", it's deliberate.

> AWS doesn’t charge you in mysterious ways. It charges you in specific, predictable ways that nobody taught you to look for. That’s a knowledge gap.

Observe the mental gymnastics to explain away "mysterious ways" by making it the users fault and calling them - *checks notes* - stupid, for not knowing something AWS is very intentionally keen on you not knowing.

I sure hope OP was getting payed for this AWS ad, imagine shilling for a multi-billion dollar company for free.

Re: You deleted everything and AWS is still charging you?

#28

I recently dealt with something similar with a CDN I used for a project 3 years ago. They kept charging me $0.01/month after I got all of my content off of their servers. Took months to resolve, luckily was pennies so it wasn't a big deal but very frustrating.

I had the same thing happen to me where I would get a charge for $0.02 every few months from AWS. It was so insignificant that I didn't care to fix it straight away but I was getting concerned that the account might be compromised or the likes. I'm not a regular AWS user so it was actually a huge pain in the ass tracking down what exactly I had to do, compared to more "traditional" hosting platforms. I get that there are safety precautions in place instead of just allowing blowing the entire account away but damn it's annoying.

Re: You deleted everything and AWS is still charging you?

#30

The way this guy writes makes me want to puke. "Whoa dude, the hidden setting in AWS got you charged and now you're warning your friends about it? That's uncool dude, you're discouraging them from learning! As a Developer Advocate, let me advocate the corporations interests to you, the developer."

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