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ATMs didn’t kill bank teller jobs, but the iPhone did

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Re: ATMs didn’t kill bank teller jobs, but the iPhone did

#21

Post by ahartmetz »

1980phipsi wrote: post #9
ahartmetz wrote: post #7

I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?

You can deposit checks via the app pretty easily.

I'm in Europe where the situation is different: checks haven't been used in appreciable numbers for 30 years or so. It's all online or paper transfer orders. If you get a pre-filled paper transfer order, you can type (or scan and OCR I suppose) the same data into the online form.

Re: ATMs didn’t kill bank teller jobs, but the iPhone did

#22

Post by LPisGood »

boxed wrote: post #11

The graph showing that "Bank teller employment has fallen off a cliff" is not zero based. This is pretty damn bad. The graph looks like it's going down 90%, but it's actually going from 350k to 150k. That's a ~60% drop which is a lot, but not "falling off a cliff".

60% is pretty well in “falling off a cliff” territory. The graph is misleading but that phrase, to me, is not.

Re: ATMs didn’t kill bank teller jobs, but the iPhone did

#23

Post by kdheiwns »

boxed wrote: post #11

The graph showing that "Bank teller employment has fallen off a cliff" is not zero based. This is pretty damn bad. The graph looks like it's going down 90%, but it's actually going from 350k to 150k. That's a ~60% drop which is a lot, but not "falling off a cliff".

Probably a bigger sign to look for would be average age of bank tellers vs other occupations. If it's trending higher, then it's likely just people who've been doing the job for a long time and serving other older customers. I have a feeling not many young people are becoming tellers or even needing their services, but I can't verify it.

Re: ATMs didn’t kill bank teller jobs, but the iPhone did

#25

Post by jader201 »

ahartmetz wrote: post #7

I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?

I mean, this argument isn’t really specific to banking apps. This could apply to any native vs. web app, in general.

Native apps can provide a bit more streamlined UX (e.g. Face ID), while also being able to provide more robust features (mobile deposit).

The downsides are arguably higher development costs / OS compatibility, and having to install a separate app.

Re: ATMs didn’t kill bank teller jobs, but the iPhone did

#27

Post by forinti »

ahartmetz wrote: post #7

I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?

One bank I work with seems to have all but given up on online banking and I just have to use their app because online banking will no longer work on Linux (although they don't openly admit it).

I think Android and iOS are safer platforms than PCs and that's why banks want you to use your phone.

Re: ATMs didn’t kill bank teller jobs, but the iPhone did

#28

Post by dehrmann »

dylan604 wrote: post #12
ahartmetz wrote: post #7

I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?

Sounds like someone forgetting that for a large number of people, their mobile device is their only computer.

I know this is true, but for serious tasks, I need the screen real estate. I'm amazed at what some people can do from a phone, but also wonder if they're missing things, of if it's actually inefficient.

Re: ATMs didn’t kill bank teller jobs, but the iPhone did

#29

Post by TimTheTinker »

derektank wrote: post #15
GuinansEyebrows wrote: post #3

> an AI system is literally a machine that can think and do things itself why do so many writers claim this as a matter of fact? are we losing (or did we never have) a shared definition of the word "think"? can an LLM, at this time, function with zero human input whatsoever? edit to add: these are genuine questions, not meant to be rhetorical :) it's hard for me to gauge a broader understanding of AI/LLMs since most…

>are we losing (or did we never have) a shared definition of the word "think" People have been saying, “the computer is thinking,” while webpages are loading or software is running for as long as I’ve been consciously aware. I agree there’s something new about describing AI as, “literally a machine that can think,” but language has always had fuzzy borders

It's wild to watch documentaries from the 1980s where a primitive computer is said to be "a thinking machine" that is "taking most of the work out of a job".

Re: ATMs didn’t kill bank teller jobs, but the iPhone did

#30

Post by bjtitus »

dylan604 wrote: post #12
ahartmetz wrote: post #7

I do not get what's special about banking apps as opposed to online banking. I've been doing online banking in the browser on a PC since before apps and I'm still doing it because dealing with data on a phone is painful compared to a PC. Is an app really that much easier to use?

Sounds like someone forgetting that for a large number of people, their mobile device is their only computer.

Exactly. 96% of internet users use mobile phones. 62% use PCs.
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