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Anthropic, please make a new Slack

fivetran.com

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Re: Anthropic, please make a new Slack

#21

Post by gamerson »

From the article...

> Claude has a glaring limitation: it only does 1:1 conversations. In business, work happens in groups. Today, if I want Claude's help with something that came up in a Slack thread, I have to relay the context between Slack and Claude by copy-pasting. This is absurd. I am not a sub-agent!

It seems to me that LLMs/Chatbots are engineered for one thing above ground-level truth and that is attention. The more people you bring into a shared context, the harder it seems it would become to retain people's attention.

Here is my anecdotal evidence for this: when I chat with a chatbot, I find its answers and line of thinking, relevant, compelling, and worth engaging with. However, when people share with me their "chatbot links" and I read their conversations with it, I have "yet" to find one compelling or worth engaging with. Maybe the newer models are good enough to retain the "attention" of a large group, but I don't see this happening.

Re: Anthropic, please make a new Slack

#24

Post by georgewfraser »

godelski wrote: post #12

Why ask Anthropic? Why not build on something better like Matrix? Or Signal?[0] Or even Keybase? I really do agree we need to move away from Slack and Discord, but I'm also very confused why the call to action is to Anthropic. IMO we should really be pushing for open systems so that nobody can take it from us. Otherwise we repeat the cycle again and again. There's some good protocols to start on. I'd also say this is…

Claude-in-Slack is a big enough feature to overcome the slack-connect network effect. Openness is absolutely key! I wrote this post because I hoped that if Anthropic is already planning to do this I might be able to influence them to make open-data part of the plan. But openness by itself isn't a big enough feature to get users.

Re: Anthropic, please make a new Slack

#25

Post by troupo »

j45 wrote: post #20
xemoka wrote: post #11

This is just crazy. Lets ask the power company to build some trains for us. They transport electricity, they _must_ know about transporting people. They can power the lines themselves! If this was so easy, teams wouldn't suck, matrix would be everywhere, and discord would be replaced already by the furries (as much as stoat is trying).

Claude Code could absolutely build a chat client in the hands of someone who could also build the rest around it. Slack itself originally ran on irc servers as the back end, and I consider it a modern IRC implementation.

> Claude Code could absolutely build a chat client in the hands of someone who could also build the rest around it.

So why can't Anthropic build a CLI client that doesn't flickr and doesn't consume 68 GB to run a CLI wrapper on top of their API? https://x.com/jarredsumner/status/2026497606575398987

Re: Anthropic, please make a new Slack

#27

Post by johnfn »

xemoka wrote: post #11

This is just crazy. Lets ask the power company to build some trains for us. They transport electricity, they _must_ know about transporting people. They can power the lines themselves! If this was so easy, teams wouldn't suck, matrix would be everywhere, and discord would be replaced already by the furries (as much as stoat is trying).

Is it really so different than asking the search company back in '01 to make a mail client, a browser, a maps app, ...?

Re: Anthropic, please make a new Slack

#28

Post by coder543 »

georgewfraser wrote: post #14
trjordan wrote: post #10

A similar argument to OpenAI: https://www.latent.space/p/ainews-why-openai-should-build-sl...

Also true! The most important thing is that the NewSlacks commit to interoperability. I think Anthropic has a special opportunity to lead the way here, because they have a track record of standing by their principles to an extraordinary degree.

Why on earth would Anthropic commit to interoperability?

That is the company that doesn't interoperate with the standard LLM APIs that OpenAI developed, which everyone else in the industry has adopted and uses. Whether OpenAI's APIs are great or perfect or not, they are the standard that the industry has settled on.

That is the same company that refuses to add support for AGENTS.md that everyone else in the industry uses, despite over 3000 upvotes: https://github.com/anthropics/claude-code/issues/6235

Anthropic's Claude Code is also one of the only agentic coding CLI tools that isn't open source.

I'm not sure which principles you think Anthropic stands by... but interoperability is not one of their strong suits, from what I've seen.

Re: Anthropic, please make a new Slack

#29

Post by sp1nningaway »

What a strange thing to post on a corporate CEO blog - proof that AI is making it too easy create things without asking why. How does it serve Fivetran to post open letter about why Slack sucks? This only happens if it's easy to write a couple bullet points and have Claude fill in the rest... If an LLM wasn't used they would have realized it wasn't worth a post during the process of writing it.

Re: Anthropic, please make a new Slack

#30

Post by abujazar »

ellg wrote: post #7
mgraczyk wrote: post #6

Earlier quoted context omitted.

Slack is $45/user/month Soon you'll be able to write, host, and maintain a fully customizable version for probably 20k/month If you have a lot of employees this makes sense

If people wanted to do this theyd be self hosting xmpp servers already. No one wants to write and maintain the code and infra for things like this, you are grossly underestimating the effort involved here.

Most people using Slack, Teams etc. and especially those making purchase decisions have no idea what XMPP is and what it's capable of. Heck, even Facebook used to federate XMPP until they decided to go proprietary. Not in the interest of their users, but because it makes the most money for its shareholders.
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