I feel like this is a challenge to me now. I will fly to and from your airport and you will lose my bag.
or at least i don’t want to see the goddamn handle, let me awkwardly turn my suitcase first!
Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
21–30 of 113 posts
Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#22Earlier quoted context omitted.
You showed up in Japan intending to stay for a year without a visa? Bold strategy :)
Bold strategy :) I don't think this was their "strategy", but more like a "young people are sometimes clueless and fail to take care of necessary things with enough buffer ahead of time" situations. And that (student + exchange program + in general eligible for a visa) is why it turned out well. Not sure if it still would do so today. The "cheap yen" tourism boom might have brought in money, but also a lot of annoyan…
> Theft From the Person offences have a crime rate of 8.21 reports per 1,000 people in London, which is 4.69 times the national average. This figure is calculated from 87,224 crime reports logged by Metropolitan Police during the 12-month period ending November 2025.
https://crimerate.co.uk/london
That is more than Chicago.
> In June 2025, there were 631 reported incidents (23.2 per 100,000) – a 49% reduction from the August 2023 peak.
https://counciloncj.org/crime-in-chicago-what-you-need-to-kn...
Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#23When traveling to Japan, I did not have the slightest problem with lost baggage, either at airports, or with the Japanese services that allow you to send your baggage from one hotel to another, to be able to travel more lightly.
However, at the airport, when flying back home I had an unexpected experience. At my final destination, when I retrieved my checked baggage in the airport, it no longer had the padlock that it had at check in, in Japan.
I assume that this happened because at the airport, after check in, they have cut the padlock, to inspect the baggage. I also assume that the inspection was caused by a big kitchen knife that was in the baggage. The kitchen knife had been bought from a shop from Osaka, and it was well sealed inside the original package closed by the shop, but this would not be seen at an X-ray machine.
There was nothing else in the baggage that could be suspicious. In any case, if they inspected the baggage to check the knife, it was done carefully, and the content of the baggage was in the exact same positions as after packing.
Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#24Earlier quoted context omitted.
You showed up in Japan intending to stay for a year without a visa? Bold strategy :)
I may have not properly read the paper that said "This is not a visa, you should apply for a visa using this paper"...
You probably had a CoE (Certificate of Eligibility to Reside in Japan, 在留資格認定証明書). This piece of paper needs to be taken to your local embassy or consulate and be converted to a visa there, which then gets stamped on your passport.
But Japan is working quite differently from other countries here, so you're probably not the first person to be confused, although I don't think any country issues a long-term visa that is not stamped on your passport.
Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#25My luggage was missing when I landed at KIX. But it wasn't the airport's fault - my luggage was still in Amsterdam. Arrived <24 hours later and they delivered it to my hotel in Osaka.
In my experience, that's far and away the most common scenario. Luggage misses a connection, doesn't get on a flight that has ben changed because of weather, or otherwise ends up somewhere it's not supposed to be. Many airline tracking systems are better than they used to be but AirTags or equivalent are not a bad idea.
Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#26They lost mine! but they found it and brought it to me 2 days later at my door on the other side of Japan. Mind blowing efficiency
I wonder with which companies they partner for those deliveries. Maybe they went with Japan's biggest courier or well, I'm sure they don't do it in house...
Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#27Applying cost-cutting analysis as an intellectual exercise...
Airline ticket sales are so price driven that for much of the market, losing some percentage of bags won't change purchase decisions.
I wonder if it's possible to identify which bags are from budget customers and for Kansai Airport to cut corners for those, accepting a certain loss percentage and saving money. It may not be:
> In addition to monitoring bags with sensors, employees also patrol the area to check for dropped bags. According to the airport management company, this additional step significantly reduces the risk of lost baggage.
I think you either patrol for all dropped bags or give up the patrols entirely, assuming that bags from first-class and budget passengers end up in the same area.
Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#28> In early December, a 35-year-old passenger from Tanzania was impressed to see that all the handles of the suitcases on the conveyor belt in the baggage claim area were facing the passengers. > After the luggage is unloaded and collected in the cargo handling area upon arrival at the airport, ground support personnel manually align the handles of the bags and place them on the conveyor belt. That's a level of attent…
I think it also highlights something: better things are possible. Zero lost suitcases doesn't require magic to achieve. It just requires enough workers or enough time to make sure each worker is able to do their job successfully. Unfortunately financial and time constraints mean that very often there aren't enough workers or enough time, and some passengers suffer.
Oh why even mention time constraints, we all know damn well it's financial. Every corp on the face of the earth is constantly cost-cutting everything to the bone to justify more bonuses and higher executive compensation, while making sure the service or products provided are just barely good enough where people don't stage outright riots.
In the sixties, the C-suite earned 21 times what the line worker did. In 2024 it's almost 300 times. So every single time you're dealing with a product that's been value-engineered to where it barely functions, or service people paid too little and empowered too little to actually help you, or stuck in a long ass line because they won't hire enough people, or stuck talking to some damn robot because people are expensive, it's beyond a safe bet that you have an executive or several to blame.
Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#29> In early December, a 35-year-old passenger from Tanzania was impressed to see that all the handles of the suitcases on the conveyor belt in the baggage claim area were facing the passengers. > After the luggage is unloaded and collected in the cargo handling area upon arrival at the airport, ground support personnel manually align the handles of the bags and place them on the conveyor belt. That's a level of attent…
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Re: Osaka: Kansai Airport proud to have never lost single piece of luggage (2024)
#30> In early December, a 35-year-old passenger from Tanzania was impressed to see that all the handles of the suitcases on the conveyor belt in the baggage claim area were facing the passengers. > After the luggage is unloaded and collected in the cargo handling area upon arrival at the airport, ground support personnel manually align the handles of the bags and place them on the conveyor belt. That's a level of attent…
I think it also highlights something: better things are possible. Zero lost suitcases doesn't require magic to achieve. It just requires enough workers or enough time to make sure each worker is able to do their job successfully. Unfortunately financial and time constraints mean that very often there aren't enough workers or enough time, and some passengers suffer.
Also requires a culture of respect for the people who are handling baggage - an important thing lacking in parts of society in the US, where working fast food is used as a pejorative.