21–30 of 107 posts
> I am a CS researcher at UC Berkeley. This has seriously impacted my work. Can I suggest a topic for your next research? "Cloud exascalers and their negative impact on the society"
I had my GCP quota algorithmically set to 0 after spending 6 months working with them to launch a startup. I went through a ton of hoops to get approval for our quota. We sent them system diagrams, code samples, financial reports, growth predictions, etc. It was months of back and forth. I'll also add that it was very annoying because they auto-reject your quota request if you don't respond to their emails within 48…
Quota for what? In my experience the GCP service quotas are pretty sensible and if you’re running up against them you’re either dealing with unusual levels of traffic or (more often) you’re just using that service incorrectly.
Sure, I'm interested too.
> In my experience the GCP service quotas are pretty sensible and if you’re running up against them you’re either dealing with unusual levels of traffic or (more often) you’re just using that service incorrectly.
Well 0 is not sensible, and who cares if it's weird if they got detailed approval and they're paying for it.
This is such a repetitious issue that I wonder why there has been no class action suits so far? I think documenting these cases somewhere, and targeting not just Alphabet but all the other "we're too big to support little people like you" companies would be a good idea. I don't think the pay out would be significant, but the punitive impact might change things.
Having worked with a fair few academics, I’m guessing they lost track of their service account keys and the account got suspended for crypto mining.
Earlier quoted context omitted.
Quota for what? In my experience the GCP service quotas are pretty sensible and if you’re running up against them you’re either dealing with unusual levels of traffic or (more often) you’re just using that service incorrectly.
> Quota for what? Sure, I'm interested too. > In my experience the GCP service quotas are pretty sensible and if you’re running up against them you’re either dealing with unusual levels of traffic or (more often) you’re just using that service incorrectly. Well 0 is not sensible, and who cares if it's weird if they got detailed approval and they're paying for it.
This is such a repetitious issue that I wonder why there has been no class action suits so far? I think documenting these cases somewhere, and targeting not just Alphabet but all the other "we're too big to support little people like you" companies would be a good idea. I don't think the pay out would be significant, but the punitive impact might change things.
Of all the posts like this I’ve seen the customers are always 1) extremely scant on details about what they were using GCP for or why they were suspended, and more importantly 2) never actually paying for support. Having worked with a fair few academics, I’m guessing they lost track of their service account keys and the account got suspended for crypto mining.
I’ve always wondered why, this makes sense.
It's gone. No human will ever respond to you. That's how these companies operate. From here, you realistically have two options. 1. Forget the account and move on. You could create a new one, but nobody can tell how long it would take before that gets suspended as well. 2. If the suspension has a tangible negative impact on your profession, hire a lawyer and get proper legal advice. Most important of all, let this be…
> let this be a lesson for you and your colleagues. Nah, big tech infiltrates everything, it’s 100% their fault. Why did everyone switch to webmail? Why did we gravitate to web apps? Big tech persuaded us all to do it. With big promises comes great responsibility, and the stuff in the fine print doesn’t count. It’s not ethical to invite dependency and randomly kneecap people; it shouldn’t be legal either.
I had my GCP quota algorithmically set to 0 after spending 6 months working with them to launch a startup. I went through a ton of hoops to get approval for our quota. We sent them system diagrams, code samples, financial reports, growth predictions, etc. It was months of back and forth. I'll also add that it was very annoying because they auto-reject your quota request if you don't respond to their emails within 48…
if you want best support (while staying with big cloud) then Microsoft is the best . Azure has its flaws but Microsoft puts a lot of people and effort behind it . We are not that large but there are so many instances where Microsoft reps will come in call with our customers or their people working with common customers will help out etc. AWS has a done a decent job of taking enterprise business seriously last 10 year…
MS is the same network were even their lead engineers answer "well, uhh create a new account and hope you're not banned", when it comes to fixing a illegitimate ban issue.
None of the biggies are good. None of them.
You're better off building your own data enter. Can't believe I'm saying that, but I am. And it doesnt have to be acres and MW and water cooled. It can be a 42U rack.
Hell, I'm a homeowner and have 27U rack with 10U full, battery backup, solar, fiber and a backup internet connection, and stuff.
A small business could easy do this and own the hardware and software to their enterprise. In fact, they probably should. Helps prevent rug pulls!
Earlier quoted context omitted.
Quota for what? In my experience the GCP service quotas are pretty sensible and if you’re running up against them you’re either dealing with unusual levels of traffic or (more often) you’re just using that service incorrectly.
> Quota for what? Sure, I'm interested too. > In my experience the GCP service quotas are pretty sensible and if you’re running up against them you’re either dealing with unusual levels of traffic or (more often) you’re just using that service incorrectly. Well 0 is not sensible, and who cares if it's weird if they got detailed approval and they're paying for it.
I see a bunch of threads on reddit about startups accidentally going way over budget and then asking for credits back.
This doesn't at all mean the startups have bad intent, but things happen and Google doesn't want to deal with a huge collection issue.
If someone rolled up to your gas station and wanted to pump 10,000 gallons of gas but only pay you next month - would you allow it?
I had my GCP quota algorithmically set to 0 after spending 6 months working with them to launch a startup. I went through a ton of hoops to get approval for our quota. We sent them system diagrams, code samples, financial reports, growth predictions, etc. It was months of back and forth. I'll also add that it was very annoying because they auto-reject your quota request if you don't respond to their emails within 48…
It boggles my mind anyone would base their business on their good will. By now it should be obvious that companies with a huge number of customers don't care about individual cases that much for obvious reasons. That's why they cut on customer support. You get much better support with smaller companies where you (as an individual or business) are much more important to them.