Amazon One palm authentication discontinued

Post by criddell » Wed, Jan 28, 2026, 5:21 PM UTC

crazygringo wrote: post #19

arjie wrote: post #13

This is sad. I loved paying by palm at Whole Foods because it was definitely the fastest way to do things. You just scanned and you were out. Now I've got to slowly type in my phone number for Prime and then tap my watch and select the right credit card (palm scan always used my groceries card). Ah well, perhaps adoption was low.

I just scan the QR code from the Whole Foods app on my phone. Then tap the button to pay with the credit card linked to the account. For security reasons, it makes sense that if you use your phone number rather than the QR code, of course you don't have the option to utilize the linked card. Meant to register the palm thing but just never got around to it, wasn't even really sure how/where? That was the main blocker…

Post by dyauspitr » Wed, Jan 28, 2026, 5:24 PM UTC

arjie wrote: post #13

This is sad. I loved paying by palm at Whole Foods because it was definitely the fastest way to do things. You just scanned and you were out. Now I've got to slowly type in my phone number for Prime and then tap my watch and select the right credit card (palm scan always used my groceries card). Ah well, perhaps adoption was low.

Post by alex_young » Wed, Jan 28, 2026, 5:25 PM UTC

crazygringo wrote: post #19

arjie wrote: post #13

This is sad. I loved paying by palm at Whole Foods because it was definitely the fastest way to do things. You just scanned and you were out. Now I've got to slowly type in my phone number for Prime and then tap my watch and select the right credit card (palm scan always used my groceries card). Ah well, perhaps adoption was low.

I just scan the QR code from the Whole Foods app on my phone. Then tap the button to pay with the credit card linked to the account. For security reasons, it makes sense that if you use your phone number rather than the QR code, of course you don't have the option to utilize the linked card. Meant to register the palm thing but just never got around to it, wasn't even really sure how/where? That was the main blocker…

  Steps I remember:
  1. Put down everything so you have 2 free hands. 
  2. Mention that it will take a minute to the cashier.  
  3. Unlock your phone.
  4. Find the Amazon app (this part is odd, you’re at Whole Foods).
  5. Dig around in the UI for the store code.  They move it around. 
  6. Present your phone to the cashier to scan.

Post by arjie » Wed, Jan 28, 2026, 5:26 PM UTC

crazygringo wrote: post #19

arjie wrote: post #13

This is sad. I loved paying by palm at Whole Foods because it was definitely the fastest way to do things. You just scanned and you were out. Now I've got to slowly type in my phone number for Prime and then tap my watch and select the right credit card (palm scan always used my groceries card). Ah well, perhaps adoption was low.

I just scan the QR code from the Whole Foods app on my phone. Then tap the button to pay with the credit card linked to the account. For security reasons, it makes sense that if you use your phone number rather than the QR code, of course you don't have the option to utilize the linked card. Meant to register the palm thing but just never got around to it, wasn't even really sure how/where? That was the main blocker…

Post by iamjake648 » Wed, Jan 28, 2026, 5:26 PM UTC

squokko wrote: post #17

nickorlow wrote: post #4

Wonder what stunted adoption of this? High costs, users not liking it b/c privacy, credit cards/tap to pay being a good enough experience already? The handful of times I used this, it was nice.

People don't want to give Amazon their biometrics?