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Proton spam and the AI consent problem

dbushell.com

21–30 of 446 posts

Re: Proton spam and the AI consent problem

#22
post #15

> Proton for Business newsletter AFAIK you are legally allowed to spam businesses, but not individuals. A handy get-out clause for marketeers.

How do you know the address you’re emailing belongs to a business? The head of A&A ISP in the UK used to regularly win ~£100 judgements in small claims from spammers because his personal email was leased for a nominal fee from aa.net.uk, the same domain as his business.

If your email is used as a contact on Business subscription it is safe to assume that it is used for business purposes.

Re: Proton spam and the AI consent problem

#23

I only use Proton for the spam or temporary low value (and free) email accounts. Proton also tries to do everything, which I don't like. If I did I'd use Google. The thing I pay for is Tuta. The cheapest tier is way more generous than Proton and the product is simpler.

I have also been using Tuta for years. No complaints

Re: Proton spam and the AI consent problem

#25

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

I believe this is combined with something I call "asymmetry blindness". They may say "but we send an single e-mail per month, this can't be bad".

We the users get a barrage of e-mails everyday because every marketing team is thinking we only get their mail, and it makes our lonely and cold mailbox merrier.

No, users are in constant "Tsunami warning!" mode and these teams are not helping.

Re: Proton spam and the AI consent problem

#26

Odd, I didn't even know Proton had an AI feature until I read this article. Didn't get an email or tooltip while using the app. Didn't previously explicitly opt-out either, and when I check my notification settings, Lumo product updates is set to disabled. Maybe someone's feature gate isn't working as intended? I did get the Github Copilot spam email today though.

Me neither, it's probably related to OP having a business subscription

Re: Proton spam and the AI consent problem

#27
post #7

I saw a Mastodon tweet a while ago, which went something like: Do tech companies understand consent?: - [ ] Yes - [ ] Ask me again in a few days

This. We must change laws that the above field is not considered as given consent. And while we are at it, we must change "silence is agreement" to "silence is disagreement". This applies to change of ToS, price increases etc. That means if I don't click a link with a button "I agree", the ToS change is not accepted - that means they have to cancel/delete my account.

Re: Proton spam and the AI consent problem

#28
post #3

This is not an AI problem, it's an "data privacy + lack of consequences problem". It happens everywhere. I mean, have you ever tried making an airline company to stop sending their shitty miles newsletters? Only way to stop is to start fining these companies.

[flagged]

Re: Proton spam and the AI consent problem

#29
I also received the email from github about AI that the author mentioned. No matter what you do, they will keep pushing the AI slop onto you.

For me, these kinds of emails especially stick out, because I like to keep my proton inbox clean and unsubscribe from everything I can.

Re: Proton spam and the AI consent problem

#30

Earlier quoted context omitted.

Agree. The number of services i use where the apps continually add new marketing preferences which are defaulted to ‘enabled’ despite the fact that all other preferences are disabled is disgusting and clearly used by some companies to ignore people’s actual preferences. LinkedIn is one of the worst offenders.

Have you noticed certain financial providers sending blatant marketing emails with no unsubscribe option and a comment along the lines of "these emails are not marketing"

Yes, but not anywhere near as annoying for me at least.
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