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I'm returning my Framework 16

yorickpeterse.com

21–30 of 621 posts

Re: I'm returning my Framework 16

#21
post #10

Author doesn't cite how they decided that only MacBook or Framework would fit their needs. I've never had trouble with Dell laptops with any Linux distro I cared about. If I wanted a powerful Linux laptop, I'd probably look at something like Dell's premium model: https://www.dell.com/en-ca/shop/laptops-ultrabooks/dell-16-p...

Please don't trigger my Dell PTSD. This is garbage tier hardware designed to harass employees.

Re: I'm returning my Framework 16

#22

I appreciate the authors thoughtful review here, but I can’t help but be frustrated by the constant lack of understanding of the core value proposition of framework both in this post and in many comments here on hn. Frequently the author brings up that for 2,000 euros they expect a premium experience, but no where is there an evaluation of the value granted by upgradability and repeatability of the machine, and only…

The author seems to be very aware of the benefit of upgradability, but thats not an excuse for the shoddy experience. Some of the issues the author mentions are just absurd. Sharp edges, panels that creak? Come on.

Re: I'm returning my Framework 16

#23
post #15

Earlier quoted context omitted.

Just curious in case somebody knows. Are OLED displays in laptops bad at low light? He cites that as a reason he doesn’t want OLED, but I’ve never noticed such a problem on OLED phones.

OLED phones are bad because of flicker

On iPhones at least you can disable PWM dimming at lower brightness level at the expense of color accuracy. It's in Accessibility/Display settings.

Re: I'm returning my Framework 16

#24
post #10

Author doesn't cite how they decided that only MacBook or Framework would fit their needs. I've never had trouble with Dell laptops with any Linux distro I cared about. If I wanted a powerful Linux laptop, I'd probably look at something like Dell's premium model: https://www.dell.com/en-ca/shop/laptops-ultrabooks/dell-16-p...

I've had two Dell XPS laptops (a 13" 2015 model and a 15" 2-in-1 2018 model). Both had significant touchpad issues: not sure if that's a driver thing or a hardware thing, but both would sometimes act as if there was a phantom touch somewhere on the trackpad which messed with my actual input. One of them had a keyboard where key caps of frequently used keys (super, shift, ctrl) would split in two after a ~year of use; this was not fixed under warranty, I paid out of pocket after a year of ownership, another year later it happened again.

After those two Dell XPS laptops, I got a MacBook Pro 2021 with an M1 Pro instead of getting the keyboard fixed again. No issues. Linux support isn't great, but at least macOS is a relatively competent UNIX so it's fine.

I might consider another non-Mac laptop in the future. But it's not gonna be a Dell.

Re: I'm returning my Framework 16

#25
post #6

I'd return my Framework laptop if that was still an option. First they sent me bad RAM, and left me on my own to sort it out with Crucial, which never went anywhere. The mainboard has some weird power issue that prevents the modular ports, which are otherwise a cool idea, from working properly, and I went back and forth with support about that for two years before they finally told me it was out of warranty so I was…

They replaced the hinges on a batch 5 this year for free when I finally complained about it. I just asked nicely and showed them a video of a fan blowing the screen down. New ones are tuned as expected.

Re: I'm returning my Framework 16

#26

I appreciate the authors thoughtful review here, but I can’t help but be frustrated by the constant lack of understanding of the core value proposition of framework both in this post and in many comments here on hn. Frequently the author brings up that for 2,000 euros they expect a premium experience, but no where is there an evaluation of the value granted by upgradability and repeatability of the machine, and only…

>Frequently the author brings up that for 2,000 euros they expect a premium experience, but no where is there an evaluation of the value granted by upgradability and repeatability of the machine, and only briefly is there mention of the configurability.

I'm convinced that a lot of people have Dunning-Kruger effect when it comes to niche products like Framework. The fact that Framework exists at all is amazing, and like you said, it's frustrating to see the lack of understanding of the core value proposition of Framework both in this post and HN.

Re: I'm returning my Framework 16

#27
post #10

Author doesn't cite how they decided that only MacBook or Framework would fit their needs. I've never had trouble with Dell laptops with any Linux distro I cared about. If I wanted a powerful Linux laptop, I'd probably look at something like Dell's premium model: https://www.dell.com/en-ca/shop/laptops-ultrabooks/dell-16-p...

My first laptop back in 2005ish or so was a Dell Latitude. Ran XP until Vista came out and I switch to Linux which it ran for a couple years until it was stolen from my car. I recall unimaginable pain and suffering due to wifi, which, IIRC, I side-stepped by buying replacing the stock Broadcom card with an Atheros card and I'm certain is not nearly much of an issue as it used to be.

2005 is a really long time ago.

Re: I'm returning my Framework 16

#28
post #10

Author doesn't cite how they decided that only MacBook or Framework would fit their needs. I've never had trouble with Dell laptops with any Linux distro I cared about. If I wanted a powerful Linux laptop, I'd probably look at something like Dell's premium model: https://www.dell.com/en-ca/shop/laptops-ultrabooks/dell-16-p...

Please don't trigger my Dell PTSD. This is garbage tier hardware designed to harass employees.

Ok

Re: I'm returning my Framework 16

#29
post #24
post #10

Author doesn't cite how they decided that only MacBook or Framework would fit their needs. I've never had trouble with Dell laptops with any Linux distro I cared about. If I wanted a powerful Linux laptop, I'd probably look at something like Dell's premium model: https://www.dell.com/en-ca/shop/laptops-ultrabooks/dell-16-p...

I've had two Dell XPS laptops (a 13" 2015 model and a 15" 2-in-1 2018 model). Both had significant touchpad issues: not sure if that's a driver thing or a hardware thing, but both would sometimes act as if there was a phantom touch somewhere on the trackpad which messed with my actual input. One of them had a keyboard where key caps of frequently used keys (super, shift, ctrl) would split in two after a ~year of use;…

I think I may have the same 2015 13" model you are describing. Which distro were you running out of curiosity?
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