Off topic but love the site design
Not a fan personally, but I do recognize its uniqueness and would love to see more pearls like these!
The fuck off contact page
21–30 of 205 posts
Re: The fuck off contact page
#22Earlier quoted context omitted.
I think the last point combined with some real data or case studies would prompt introspection. Anecdotally I stick to companies with good customer support like glue, even if their product is inferior. It's an absolute wonder to be taken seriously by a company, to have feedback integrated into future products, or just have small issues taken care of without hassle.
You're going to laugh, but this is why I stick with AWS. They've twice helped me with billing issues on my personal account - as in an actual human helping me. They have no idea I manage large (not huge) AWS deployments at my day job. They just demonstrate great customer service to me as a small client. So they have me as a loyal customer. And advocate, it seems.
AWS support is extremely good. I have had the same experience in personal projects and in turn have quadrupled down on our leverage of their support at my work.
Re: The fuck off contact page
#23That with its pixel art is styled so beautifully and so hard to read at the same time. Couldn't read it at all. (It's not an eye vision problem, reading pixel fonts just is quite taxing on the brain).
I found it hard too. Perhaps the difference with the other people responding is the size the font is rendered. On my screen, the distance between the top of a "d" and the bottom of a "y" in the body text is 7mm. That corresponds to font size 18 in Word, or 22px in the browser, so basically a chapter heading.
Re: The fuck off contact page
#24I love this site it’s so cute and interesting
Re: The fuck off contact page
#25"You will get less leads with the 'enterprise style' contact page. You don't have enough leads right now. You don't have low value self-serve users you want to turn away. Your BDR team is not overflowing with leads you need to turn away. You can make money from having more leads. Less leads will generate less revenue. Here are some potential metrics from the two styles of contact pages. Here is how these metrics tie…
Where’s the font option? I hate playing games to make a site readable.
Re: The fuck off contact page
#26This whole post is coming of a bit naive to me... I highly doubt this client is just an inspirational design meeting away from changing their offering and make a massive investment in customer support. I also don't get why a web-development consultant would feel so responsible for a pretty typical business decision.
If you're a web dev who has had past clients not pay up due to going broke/cashflow issues, then you have a bit of vested interest in seeing them succeed (and then pay you properly).
Re: The fuck off contact page
#27"You will get less leads with the 'enterprise style' contact page. You don't have enough leads right now. You don't have low value self-serve users you want to turn away. Your BDR team is not overflowing with leads you need to turn away. You can make money from having more leads. Less leads will generate less revenue. Here are some potential metrics from the two styles of contact pages. Here is how these metrics tie…
You have to judge it client by client though. Some are amenable to and grateful for a flatly stated analysis and recommendation, even if it goes against their ideas. Some will feel belittled and undermined. You need both sorts to pay their invoices and refer their peers, so you pick your battles.
> Some will feel belittled and undermined.
This has always frustrated me. You wouldn't go to a doctor, hear that you need an appendix removed, and feel "belittled and undermined"!
The 'problem' (it's a problem from my pov) is that clients simply think they know better when it comes to digital/computer/online stuff. They're used to browsing the web, so they think they know what a good website is. They know how to write a letter in MS Word, so they think they can write good web copy. Etc.
Re: The fuck off contact page
#28"You will get less leads with the 'enterprise style' contact page. You don't have enough leads right now. You don't have low value self-serve users you want to turn away. Your BDR team is not overflowing with leads you need to turn away. You can make money from having more leads. Less leads will generate less revenue. Here are some potential metrics from the two styles of contact pages. Here is how these metrics tie…
Where’s the font option? I hate playing games to make a site readable.
Bottom-right.
(Very few sites have this feature, so the one in question gets big bonus points from me)
Re: The fuck off contact page
#29This whole post is coming of a bit naive to me... I highly doubt this client is just an inspirational design meeting away from changing their offering and make a massive investment in customer support. I also don't get why a web-development consultant would feel so responsible for a pretty typical business decision.
> I also don't get why a web-development consultant would feel so responsible for a pretty typical business decision by their client. Because they are an expert in their field and the client, presumably, isn't? I can't imagine another field—hairdressing, construction, financial advice—where the client would reject the paid expert's viewpoint so readily and firmly.
The expertise offered here is "how to build a website". If the client is insisting that the dev use a specific javascript library, that would be odd.
The client here is just requesting specific content on their website, similar to someone requesting a granite countertop in their kitchen; that seems fine, even if its not particularly classy or aesthetically pleasing to the contractor.
Re: The fuck off contact page
#30Earlier quoted context omitted.
Where’s the font option? I hate playing games to make a site readable.
Bottom-right. (Very few sites have this feature, so the one in question gets big bonus points from me)
Thanks. Turns out reader mode works fine too. I thought it wouldn’t but I was mistaken.