This website could benefit from a CDN…
Questions for Cloudflare
21–30 of 71 posts
Re: Questions for Cloudflare
#22Maybe instead of asking "questions" to a corporation which their only interest is profit, is now beholden Wall Street and wouldn't care what we think, we should look for answers and alternatives like BunnyCDN [0], Anubis [1], etc. [0] https://bunny.net/ [1] https://github.com/TecharoHQ/anubis
Ah yes because both of those alternatives are non-profits right ?
Re: Questions for Cloudflare
#23It is unfair to blame Cloudflare (or AWS, or Azure, or GitHub) for what’s happening, and I say that as one of the biggest “yellers at the cloud” on here. Ultimately end-users don’t have a relationship with any of those companies. They have relationships with businesses that chose to rely on them. Cloudflare, etc publish SLAs and compensation schedules in case those SLAs are missed. Businesses chose to accept those SL…
> Ultimately end-users don’t have a relationship with any of those companies. They have relationships with businesses that chose to rely on them
Could you not say this about any supplier relationship? No, in this case, we all know the root of the outage is CloudFlare, so it absolutely makes sense to blame CloudFlare, and not their customers.
Re: Questions for Cloudflare
#24These engineering insights were not worth the 16 seconds load time this website took. It's extremely easy, and correspondingly valueless, to ask all kinds of "hard questions" about a system 24h after it had a huge incident. The hard part is doing this appropriately for every part of the system before something happens, while maintaining the other equally rightful goals of the organizations (such as cost-efficiency, p…
Some never get out of this phase though.
Re: Questions for Cloudflare
#25The post is describing a full port-mortem process including a Five Whys ( https://en.wikipedia.org/wiki/Five_whys ) inquiry. In a mature organization that follows best SRE practices, this will be performed by the relevant service teams, recorded in the port-mortem document, and used for creating follow-up actions. It's almost always an internal process and isn't shared with the public--and often not even with custome…
Re: Questions for Cloudflare
#26With that said, I would also like to know how it took them ~2 hours to see the error. That's a long, long time.
Re: Questions for Cloudflare
#27So during ingress there’s not an async call to the bot management service which intercepts the request before it’s outbound to origin - it’s literally a Lua script (or rust module in fl2) that runs on ingress inline as part of handling the request. Thus there’s no timeout or other concerns with the management service failing to assign a bot score.
There are better questions but to me the ones posed don’t seem particularly interesting.
Re: Questions for Cloudflare
#28Maybe instead of asking "questions" to a corporation which their only interest is profit, is now beholden Wall Street and wouldn't care what we think, we should look for answers and alternatives like BunnyCDN [0], Anubis [1], etc. [0] https://bunny.net/ [1] https://github.com/TecharoHQ/anubis
Bunny has raised money from VC which indicates it’s going the “Wall Street” path. Anubis is a bot firewall not a CDN.
Re: Questions for Cloudflare
#29It is unfair to blame Cloudflare (or AWS, or Azure, or GitHub) for what’s happening, and I say that as one of the biggest “yellers at the cloud” on here. Ultimately end-users don’t have a relationship with any of those companies. They have relationships with businesses that chose to rely on them. Cloudflare, etc publish SLAs and compensation schedules in case those SLAs are missed. Businesses chose to accept those SL…
In fact, I'd say... airplane avionics are not what you should be looking at. Boeing's 787? Reboot every 51 days or risk the pilots getting wrong airspeed indicators! No, I'm not joking [1], and it's not the first time either [2], and it's not just Boeing [3].
[1] https://www.theregister.com/2020/04/02/boeing_787_power_cycl...
[2] https://www.theregister.com/2015/05/01/787_software_bug_can_...
[3] https://www.theregister.com/2019/07/25/a350_power_cycle_soft...
Re: Questions for Cloudflare
#30The post is describing a full port-mortem process including a Five Whys ( https://en.wikipedia.org/wiki/Five_whys ) inquiry. In a mature organization that follows best SRE practices, this will be performed by the relevant service teams, recorded in the port-mortem document, and used for creating follow-up actions. It's almost always an internal process and isn't shared with the public--and often not even with custome…
It also couldn't have happened by the time the postmortem was produced. The author of this blog post appears not to have noticed that the postmortem was up within a couple hours of resolving the incident.