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Google has eliminated 35% of managers overseeing small teams in past year

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Re: Google has eliminated 35% of managers overseeing small teams in past year

#21
post #12

This was called the TLM role at google. Technical Lead/Manager. You were expected to code and manage a couple of more junior engineers. It’s part of an effort to have dedicated managers and dedicated engineers instead of hybrid roles. This is being sold as an efficiency win for the sake of the stock price but it’s really just moved a few people around with the TLMs now 100% focused on programming.

Do you have any opinion on the success/value of the TLM role?

Former TLM that was involuntarily reclassified as an EM because I had too many reports. I'm from old-line (pre-2011) Google, so was an engineer back when the TLM role was one of our unique competitive advantages.

I have a lot of thoughts on this. IMHO, it's appropriate for the state that Google is in now, where it is a large mature conglomerate, basically finance & managerially driven, built around optimizing 10-K reports and exec headcount & control. It's not a particularly good move from the perspective of shipping great software, but Google doesn't really do that anymore.

The reason is because software construction and management is unintuitive, and concrete details of implementation very often bubble up into the architecture, team structure, and project assignments required to build the software. TLM-led teams have a very tight feedback loop between engineering realities and managerial decisions. Your manager is sitting beside you in the trenches, they are writing code, and when something goes wrong, they know exactly what and why and can adopt the plan appropriately. Most importantly, they can feed that knowledge of the codebase into the new plan. So you end up with a team structure that actually reflects how the codebase works, engineers with deep expertise in their area that can quickly make changes, and management that is nimble enough to adopt the organization to engineering realities rather than trying to shoehorn engineering realities into the existing org structure.

Now, as an EM with 10+ reports, I'm too far removed from the technical details to do anything other than rely on what my reports tell me. My job is to take a slide deck from a PM with 10 gripes about our current product, parcel it out into 10 projects for 10 engineers, and then keep them happy and productive while they go implement the mock. It will take them forever because our codebase is complex, and they will heroically reproduce the mock (but only the mock, because there is little room for judgment calls in say resize behavior or interactivity or interactions with other features and nobody's holding them accountable for things that management didn't have time or bandwidth to ask for) with some hideously contorted code that make the codebase even more complex but is the best they can do because the person who actually needed to rewrite their code to make it simple reports up through a different VP. But that's okay, because the level of management above me doesn't have time to check the technical details either, and likewise for the level of management above them, and if it takes forever we can just request more headcount to deal with the lack of velocity. Not our money, and it's really our only means of professional advancement now that product quality is impossible and doesn't matter anyway.

Ultimately the value of the TLM role was in that tight bidirectional feedback between code, engineers, and management. As a TLM, you can make org-structure decisions based on what the code tells you. As an EM, you make org-structure decisions based on what your manager tells you. But at some point in a company's lifetime, the code becomes irrelevant - nobody reads it all anyway - and the only thing that matters is your manager's opinion, and by transitivity, your VP's opinion. A flattened org structure with as many reports per manager as possible is a way for the VP to exert maximal control over the largest possible organization, mathematically, and so once that is all that matters, that is the structure you get.

Re: Google has eliminated 35% of managers overseeing small teams in past year

#22

This was called the TLM role at google. Technical Lead/Manager. You were expected to code and manage a couple of more junior engineers. It’s part of an effort to have dedicated managers and dedicated engineers instead of hybrid roles. This is being sold as an efficiency win for the sake of the stock price but it’s really just moved a few people around with the TLMs now 100% focused on programming.

We did something like this but called it a different name. It was absolute garbage. Its really no surprise to see those roles move back to a more traditional alignment.

Re: Google has eliminated 35% of managers overseeing small teams in past year

#23
post #2

The 35% reduction refers to the number of managers who oversee fewer than three people, according to a person familiar with the matter. If you oversee 0-2 people, in most cases that’s probably not an efficient ratio. How did Google get so many folks in that position in the first place? And I assume the other 65% take up the slack to fluff their teams? Or what? Leave the other 65% managing 0-2 people?

How is it not efficient?

In certain types of company, it's workers without management responsibilities who do the work that brings in the money.

Think of a delivery company, for example, where drivers make deliveries, which is what the company gets paid for. Too many managers - AKA too few employees per manager - will sink the company, because managers draw a salary but don't make deliveries.

Of course, this analysis might not work as well for a company like Google. I'm pretty sure I can publish an ad without any human intervention on Google's end, so maybe they have no equivalent to the drivers, making the ratio incalculable.

Re: Google has eliminated 35% of managers overseeing small teams in past year

#24
post #22

This was called the TLM role at google. Technical Lead/Manager. You were expected to code and manage a couple of more junior engineers. It’s part of an effort to have dedicated managers and dedicated engineers instead of hybrid roles. This is being sold as an efficiency win for the sake of the stock price but it’s really just moved a few people around with the TLMs now 100% focused on programming.

We did something like this but called it a different name. It was absolute garbage. Its really no surprise to see those roles move back to a more traditional alignment.

Why was it bad?

Re: Google has eliminated 35% of managers overseeing small teams in past year

#25
post #12

This was called the TLM role at google. Technical Lead/Manager. You were expected to code and manage a couple of more junior engineers. It’s part of an effort to have dedicated managers and dedicated engineers instead of hybrid roles. This is being sold as an efficiency win for the sake of the stock price but it’s really just moved a few people around with the TLMs now 100% focused on programming.

Do you have any opinion on the success/value of the TLM role?

I can't say for Google, but at work it's more or less how it works at the office (mostly software dev, half a team does some firmware/hardware), but it's more ad-hoc than as a rule. Like all the teams are small, all the TLM equivalents started as devs before being promoted to their management position, so they have time to do some technical work; how much and what technical work depends on the team, some are still directly contributing to the team's products, others are more on (technical) ancillary tasks, which can be interrupted by management questions with less impact on the development.

I find that it works well, the TLM keep a foot in the action, so to speak and has a better idea of what's happening with the product being developed, what issues we're facing (also in terms of tools, environments...) and it keeps their knowledge of the product more up to date. Of course with their background, I wouldn't say they are all the greatest at managing, but I don't think they've ever done big mistake on that side of their role. So in short in our case it works, but it could just be a consequence of the local organisation and people working there.

Re: Google has eliminated 35% of managers overseeing small teams in past year

#26
post #2

The 35% reduction refers to the number of managers who oversee fewer than three people, according to a person familiar with the matter. If you oversee 0-2 people, in most cases that’s probably not an efficient ratio. How did Google get so many folks in that position in the first place? And I assume the other 65% take up the slack to fluff their teams? Or what? Leave the other 65% managing 0-2 people?

IMO, overseeing 0 people is great. I'm not likely to take any position where I have to oversee more or less than that; although I'm willing to compromise and oversee one person where they're actually independent and I don't have to do much overseeing.

Re: Google has eliminated 35% of managers overseeing small teams in past year

#27

This was called the TLM role at google. Technical Lead/Manager. You were expected to code and manage a couple of more junior engineers. It’s part of an effort to have dedicated managers and dedicated engineers instead of hybrid roles. This is being sold as an efficiency win for the sake of the stock price but it’s really just moved a few people around with the TLMs now 100% focused on programming.

we had this in my company it was pretty hit miss. Almost always the 'TLM' was someone who was in the role for a really long time and it warranted a second person, so it ended up being a 1-2 junior reporting in absorbing the knowledge that the tlm had.

If you were in a growing domain, and the TLM stayed engaged with the code it worked really well, but as soon as one of those failed it was a bad roi for the company and a pretty terrible experience for everyone. the juniors were never getting promoted since there was only room for 1 expert on the small domain. The TLM was just chilling getting 5-10% raises a year without going outside of their little kingdom, but making sure their domain worked well.

As their junior got better they coded less but their juniors couldn't grow as long as they were there because the niche didn't need that many people.

I don't think its a coincidence that all these companies eliminated these rolls after 2022. When you have unlimited money and massive headcount growth these roles can exist and give your good but not exceptional people room for career growth. At static headcount, you basically need to do what banks do -- yearly cuts or no one can be promoted or hired.

Re: Google has eliminated 35% of managers overseeing small teams in past year

#28
post #24
post #22

Earlier quoted context omitted.

We did something like this but called it a different name. It was absolute garbage. Its really no surprise to see those roles move back to a more traditional alignment.

Why was it bad?

Managing skills and techlead and IC skills are pretty different disciplines.

Being 50/50 makes it hard to advance/develop in either one of them significantly.

The biggest issue is that management requires a lot of "wasted time" paying attention to whats going on around you and IC skills require a lot of "heads down time". It's a big fight between those two modes.

I've done it at a startup but it required doing most of my IC work after hours. Which isn't that sustainable.

Re: Google has eliminated 35% of managers overseeing small teams in past year

#29

Around 5 is the correct number for a first line manager of a technical team. Go to 10 and it’s impossible to keep track of things. The day has only so many hours. Managing takes time. For bigger teams (10+) you either need individuals who are very independent and driven, or have dependable line managers.

Every time I see manager with 5 people I know it will be daily 30m standups, friday “summary” meeting, weekly 1:1 and other nok work related activities. If team of 5 people need a babysitter fulltime it means there are no adults on that group.

Re: Google has eliminated 35% of managers overseeing small teams in past year

#30
post #24
post #22

Earlier quoted context omitted.

We did something like this but called it a different name. It was absolute garbage. Its really no surprise to see those roles move back to a more traditional alignment.

Why was it bad?

It’s the only point in one’s career where you’re expected to do both programming and managing and it’s hard to do both at the same time and at a good level.
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