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Insane that Volvo doesn't just replace the car. The cost is trivial compared to the brand damage here. The complaint is so well documented and the customer is not being a jerk at all; not sure what Volvo's logic is.
This is painful. Anecdotal point: I have an 2024 EX40 and it’s been perfect.
I've had the "Complete Center Screen Malfunction" issue on my Polestar 2 (though an infotainment reboot "fixed" it.
But climate controls disappearing and climate shutting off during infotainment reboots is already pretty atrocious.
I have the "backup camera unavailable" issue, and despite multiple recalls and attempts to fix in software... the issue persists.
There are other issues, but none as bad as he's seen with his EX90!
I really want to like volvo, especially their plugin hybrids, but their bad reliability of late is a dealbreaker. No way I'm wasting my life in mechanic hell. I'm patiently looking to upgrade from my great 2018 subaru forester xt touring, but nothing new seems much better.
Like most new cars, everything is tied into the center display/computer. It will crash while driving, which will remove all sound from your car, and I don't mean just the radio/spotify/whatever. You can be in mid-turn with your turn signal on and then just absolute quiet. It is so off-putting. Your blinker stops, you can't really tell your engine is on, and every screen just goes black. Thankfully I don't have a pure electric, so I my car still physically moves, but I really can't believe I haven't gotten in an accident when my screen crashes.
Thankfully I leased this vehicle, and I'm almost done with it, I honestly can't wait to turn it in.
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It had many failures.
>They (rightly) won’t give it to you
How did you determine "rightly"? Do you have additional information that wasn't disclosed in the post?
Geely has been terrible for Volvo. Geely took a quality brand and removed the quality.
Volvo sadly no longer stands for Swedish quality and safety. What you’re buying is essentially an overpriced Chinese car with Volvo stickers. And I’m saying this as a Swede. Buy German cars, specifically within the Volkswagen auto group (Audi, VW, Skoda etc) if you want reliable quality.
$150kCAD for a discount Chinese car?
I mean, the issues with this car are pretty well documented, so it feels like this person is really using the website (and the HN exposure, successfully), to extract the refund from Volvo that they need want. Likely rightfully so, since the ex90 subreddit is full of people invoking lemon law successfully.
Here's the url for that subreddit: https://old.reddit.com/r/VolvoEX90/ Edit: OMG!