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We built an air-gapped Jira alternative for regulated industries

plane.so

21–30 of 201 posts

Re: We built an air-gapped Jira alternative for regulated industries

#21
There is no price anywhere. I would be interested to use that for either my job or for private projects, but where and how much do I pay?

Edit: I looked again and even your pricing pages have no price. I understand that you may want to restrict yourself to rich companies, but I don't understand the point of posting on HN if that's the case.

Re: We built an air-gapped Jira alternative for regulated industries

#22

Earlier quoted context omitted.

They've removed it from their pricing page now, but when they announced the discontinuation of the regular on-prem server the minimum for datacenter was like 500 licensed users or something along those lines. In any case it was clear it's not for small shops like us. That said, air-gapped is a hefty requirement, so perhaps those customers are predominantly large?

We took a different approach with Plane's air-gapped offering. No minimum user requirements at all. We evaluate based on your use case and domain requirements, not team size.

Good approach IMHO.

We do the similar with our B2B product (in an entirely different niche). We have everything from single-person companies up to very large ones. Similarly we set price based on use-case and requirements.

Re: We built an air-gapped Jira alternative for regulated industries

#23

After a U.S. federal contractor told us they loved Plane but couldn't use it due to ITAR requirements, we spent 6 months building a truly air-gapped version. No external connections, no license pings, no telemetry, everything runs in complete isolation. The interesting part: our air-gapped deployment actually runs faster than our SaaS version. Turns out when you eliminate all network latency, things get snappy. This…

How do you handle compliance in confirming that the product is only used for the license duration? (Or is it more of a one time purchase plus recurring fee for updates?)

Re: We built an air-gapped Jira alternative for regulated industries

#24

There is no price anywhere. I would be interested to use that for either my job or for private projects, but where and how much do I pay? Edit: I looked again and even your pricing pages have no price. I understand that you may want to restrict yourself to rich companies, but I don't understand the point of posting on HN if that's the case.

Air-gapped probably adds a zero or two to the highest tier Enterprise price. You wouldn't buy an Enterprise license for a personal project, why would you buy an Enterprise++ license (which is essentially what AG is)?

Re: We built an air-gapped Jira alternative for regulated industries

#25
post #5

After a U.S. federal contractor told us they loved Plane but couldn't use it due to ITAR requirements, we spent 6 months building a truly air-gapped version. No external connections, no license pings, no telemetry, everything runs in complete isolation. The interesting part: our air-gapped deployment actually runs faster than our SaaS version. Turns out when you eliminate all network latency, things get snappy. This…

> cloud-only tools like Jira. But Jira is not cloud-only? https://www.atlassian.com/enterprise/data-center

It might as well be for the vast majority of companies, since I believe the smallest number of users you can buy support for is 500.

To be more specific, they killed off the legacy Jira Server and now only offer these enterprise versions of Jira and the rest of the suite if you won't move to the cloud.

Re: We built an air-gapped Jira alternative for regulated industries

#26
post #23

After a U.S. federal contractor told us they loved Plane but couldn't use it due to ITAR requirements, we spent 6 months building a truly air-gapped version. No external connections, no license pings, no telemetry, everything runs in complete isolation. The interesting part: our air-gapped deployment actually runs faster than our SaaS version. Turns out when you eliminate all network latency, things get snappy. This…

How do you handle compliance in confirming that the product is only used for the license duration? (Or is it more of a one time purchase plus recurring fee for updates?)

It's a subscription license. We offer air-gapped deployments under the Business plan. As part of compliance, we request customers to share license logs quarterly-no PII involved. Also, the license enforces seat limits, so you can't exceed the number of users you've purchased. https://plane.so/pricing

Re: We built an air-gapped Jira alternative for regulated industries

#27
post #5

After a U.S. federal contractor told us they loved Plane but couldn't use it due to ITAR requirements, we spent 6 months building a truly air-gapped version. No external connections, no license pings, no telemetry, everything runs in complete isolation. The interesting part: our air-gapped deployment actually runs faster than our SaaS version. Turns out when you eliminate all network latency, things get snappy. This…

> cloud-only tools like Jira. But Jira is not cloud-only? https://www.atlassian.com/enterprise/data-center

Sure if you commit to a 500 user minimum.

Re: We built an air-gapped Jira alternative for regulated industries

#28
post #5

Earlier quoted context omitted.

> cloud-only tools like Jira. But Jira is not cloud-only? https://www.atlassian.com/enterprise/data-center

They've removed it from their pricing page now, but when they announced the discontinuation of the regular on-prem server the minimum for datacenter was like 500 licensed users or something along those lines. In any case it was clear it's not for small shops like us. That said, air-gapped is a hefty requirement, so perhaps those customers are predominantly large?

It's still on this page: https://www.atlassian.com/enterprise/data-center/jira

$51k for the smallest license they offer.

I still run an old version on an air gapped network and will continue to do so until we're forced to change for some reason. It's not a hefty requirement; we run it for a team of < 10 developers on a small VM and it just works.

Re: We built an air-gapped Jira alternative for regulated industries

#29

Earlier quoted context omitted.

> Then I realized all those who complained was using JIRA Cloud and we were using on-prem, and it all made sense. Even Atlassian doesn't use Jira cloud. Btw it's not "JIRA".

> Even Atlassian doesn't use Jira cloud. That would explain a lot. > Btw it's not "JIRA". When did they change this? I'm fairly certain[1] it used to be JIRA. [1]: https://confluence.atlassian.com/jira061

In 2013, to be specific.

Re: We built an air-gapped Jira alternative for regulated industries

#30
post #23

After a U.S. federal contractor told us they loved Plane but couldn't use it due to ITAR requirements, we spent 6 months building a truly air-gapped version. No external connections, no license pings, no telemetry, everything runs in complete isolation. The interesting part: our air-gapped deployment actually runs faster than our SaaS version. Turns out when you eliminate all network latency, things get snappy. This…

How do you handle compliance in confirming that the product is only used for the license duration? (Or is it more of a one time purchase plus recurring fee for updates?)

At this level (govt, 6 figure+ deals) I would at least consider if this problem should have a non-tech solution, and instead have a legal/lawyer solution. In my experience (not US based though) the govt contracts are under compliance programmes as well so the govt agency’s legal/contract mgmt team would probably follow up internally on expiring contracts (ie licences) and require the owning stakeholder to either renew the contract or abandon the software. Meaning the customer would supervise itself regarding licence. But even if you don’t want to rely on self-supervision then having your lawyer spend 1 hour reaching out with a “do you need to renew your licence” at the end of a licence term would probably be much cheaper than building and maintaining an air-gapped licence solution.
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