Live data from Hacker News

Amazon CEO says AI agents will soon reduce company's corporate workforce

cbsnews.com

21–30 of 124 posts

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#21
post #3

They will scrap it as soon as "AI" "hallucinates" Amazon into an embarrassing loss or problem somewhere that didn't have to happen.

I don't know what tools will be used at Amazon but I know who will be asked to fix it in the next three years after a major failure

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#22
post #14

> We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs. What he hopes for is to just reduce the number of people they employ. So the "more people doing other types of jobs" just makes the message more palatable. Suppose all companies follow the suite who is going to buy their crap?

>Suppose all companies follow the suite who is going to buy their crap? There's no way that paying for a bunch of employees that you don't need, just so you can have some customers, is going to make sense. Even if you're operating a company town, only a fraction of their income is going to be spent on your company's goods/services, so you'll never be able to recoup the wage that way.

I think what he is trying to say is if there is mass unemployment as a result of "all companies following suit", no one will be able to buy their products.

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#23

One thing I learned from COVID is that warnings never stick + once the wave hits it's MUCH larger than even the most dire warnings predicted. CEOs can warn about AI replacing jobs until they're blue in the face, but people won't listen. And when mass job losses finally arrive, people (including the CEOs) will be shocked and overwhelmed.

That was true for COVID but be careful not to overgeneralise. People also have historically warned about many things, with many of them never coming true.

In fact, that is probably the reason that people unfortunately have learned not to listen. There's even a fable about it.

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#24
post #8

This headline is getting old and the story isn’t sticking with folks. They will do layoffs but because core business units are struggling and AWS has turned into a mess of disconnected services that are falling behind peers and they’re trying to clean up that bloated mess… not beside of “AI.” Amazon is also way behind tech peers on AI. These sorts of puff PR pieces don’t do much to shake that reality.

Anthropic is way behind? That might surprise a few people.

https://www.reuters.com/business/retail-consumer/amazon-cons...

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#25

> We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs. What he hopes for is to just reduce the number of people they employ. So the "more people doing other types of jobs" just makes the message more palatable. Suppose all companies follow the suite who is going to buy their crap?

Capitalism is the relentless pursuit of efficiency. It will work out.

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#26
I think the fair way to read any CEO's comments about AI reducing their workforce at this point has nothing to do with the capabilities of AI and more to do with the revenue outlook or the growth outlook. Basically, they are "narrative shopping" to save face with the stock market... and IMO it might work.

Just a basic sniff test though - If AI enables developer productivity that would translate to more revenue, reduced costs, reduced risk, etc. The bottom line numbers would get better. With more resources available your next move is to decrease spending on more productivity enhancements or revenue opportunities? They don't want more revenue? Doesn't add up.

The better headline would be: "Amazon CEO Andy Jazzy faced with poor financial outlook tries to convince the public that downsizing is due to improvements in AI"

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#27
post #25

> We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs. What he hopes for is to just reduce the number of people they employ. So the "more people doing other types of jobs" just makes the message more palatable. Suppose all companies follow the suite who is going to buy their crap?

Capitalism is the relentless pursuit of efficiency. It will work out.

More a pursuit of short term profit I'd think.

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#28

Wasn’t there a report from Salesforce a month ago where they found that agents were far less reliable and capable as hoped? May be different at Amazon, but who knows.

That was this paper: https://arxiv.org/abs/2505.18878

Discussed here: https://news.ycombinator.com/item?id=44289554

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#29
The Jassy "Thoughts on Gen AI" memo was released a month ago and this article doesn't seem to reveal any new information on this beyond just suggesting "amazon might soon reduce cost to serve" without providing any real information https://www.aboutamazon.com/news/company-news/amazon-ceo-and...

Re: Amazon CEO says AI agents will soon reduce company's corporate workforce

#30
My gut feeling is, he is saying it to show dominance in AI (to show customers look, we are reducing our workforce, you can do it too! but to be frank, they have too many people doing nothing. so they can lay off as many people as they want). there isn't much out there. Systems are so fragile, management have no clue as they are far behind in understanding it.
Post reply on HN