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The article keeps saying overseas employees or contractors, but isn't more specific on who Coinbase entrusted with this sensitive customer PII. The bottom line is Coinbase didn't adequately secure sensitive customer information, and it was leaked. Not, "Gosh, 'overseas' people, what can ya do?"
Whatever you think of Coinbase, this is a pretty good response IMO: > and will not pay the $20 million ransom demand we received. Instead we are establishing a $20 million reward fund for information leading to the arrest and conviction of the criminals responsible
The article keeps saying overseas employees or contractors, but isn't more specific on who Coinbase entrusted with this sensitive customer PII. The bottom line is Coinbase didn't adequately secure sensitive customer information, and it was leaked. Not, "Gosh, 'overseas' people, what can ya do?"
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I wonder what percentage of Coinbase's (but also any other company storing PII data) support is done by AI at this point, and whether they could focus on and invest much more heavily to make that as close as possible to 100%.
I mean... wasn't coinbase sort of scammy to begin with? Several years ago I gave them some USD, turned it into BTC, saw the value of the BTC go up, but when I tried to cash out was told that wasn't a thing that was supported by their platform. Later I was told I could apply for a $399/year credit card and could partially pay off the balance with BTC sale proceeds. I'm sure this was all disclosed somewhere in the term…
It's more likely you didn't "lose" $1k, but that you had "missed profits". And if you missed the profits because you didn't verify yourself earlier for withdrawal, then that's on you. Coinbase supported direct bank withdrawals well before they launched their crypto debit cards.