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Adobe and Unity both come to mind.
I don't think I've seen a brand increase margins at the cost of customer satisfaction, successfully.
Earlier quoted context omitted.
It is a misunderstanding because Adobe deliberately obfuscates that fact when you purchase such a plan
If you look at their plans ( https://www.adobe.com/creativecloud/plans.html ), and select "Annual, billed monthly", it pretty clearly says "Fee applies if you cancel after 14 days."
https://www.ftc.gov/news-events/news/press-releases/2024/06/...
Earlier quoted context omitted.
It is a misunderstanding because Adobe deliberately obfuscates that fact when you purchase such a plan
If you look at their plans ( https://www.adobe.com/creativecloud/plans.html ), and select "Annual, billed monthly", it pretty clearly says "Fee applies if you cancel after 14 days."
Also considering you need to pay for Adobe software to work in certain industries, it is absolute evil.
> Arial — A universal favorite for presentations and business documents Because it used to* be available out of the box, everywhere. Not because it’s such a great typeface. I can’t imagine the sequence of short-sighted enterprise design decisions that puts someone in a position where they have to use Arial through Adobe Fonts. * I guess that’s no longer true because of Android?
It's amazing to me when wildly successful companies have a great thing going and choose to try to squeeze customers instead of giving them reasons to be loyal, and then self-destruct. Adobe and Unity both come to mind. I don't think I've seen a brand increase margins at the cost of customer satisfaction, successfully.
lots of complaints here (for good reason) but really I have to applaud any try at staying in business with high quality fonts -- Adobe and others, too. The economics don't make sense for what is being handled. Keep trying new approaches..
It's amazing to me when wildly successful companies have a great thing going and choose to try to squeeze customers instead of giving them reasons to be loyal, and then self-destruct. Adobe and Unity both come to mind. I don't think I've seen a brand increase margins at the cost of customer satisfaction, successfully.
Having paid cancellation fees after being extremely careful making subscription for specific products so as to avoid the same, I am never going to touch Adobe or it's products anymore. Affinity solves all our problems.
I am greatly amused whenever someone rants about how Helvetica is beautiful and Arial is terrible. They're the same thing.