Earlier quoted context omitted.
I think the underlying assumption in this is an important question to consider. Should we treat agents as we would have treated bots over the decades. I do believe that treating agents like traditional bots of old misses an important aspect. Traditional bots are doing something with the intent to serve some external entities gain (scraping content, attacks, etc.). Agents, while leveraging similar systems, are serving…
I think economic incentives are going to get in the way of that, as is tradition. Amazon’s dev teams in charge of the retail web interface might want to make it easier to sell you more products regardless of interface but there’s always a competing VP with more influence that wants to juice their KPIs by stuffing more advertising down the user’s throat, so they drive top down decisions that impede agents. It’s almost…
The economic incentives, the brand control needs, etc. are important dynamics and I don't think it's all in their court alone. It's a combination of where the market goes (the platforms and systems they prefer) and the capabilities unlocked by those platforms.
With that, this evolution will follow the propagation of agent usage. So we will see a lot more initial adoption of AX principles and patterns from developer tools because the software industry has be the most infiltrated by the rise of agentic workflows. As that expands, the nature of markets and meeting user needs will drive adoption of AX.