That people continue to use ORACLE products is one of those misteries I can not understand for much thought that I put into it.
I find it interesting that Tiktok went with Oracle given their history with the CIA.
Oracle Cloud deleting active user accounts without possibility for data recovery
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Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#22That people continue to use ORACLE products is one of those misteries I can not understand for much thought that I put into it.
There have been many times where I have tried to warn people on HN not to get into bed with Oracle.[0][1][2][3] But people have a hard time resisting free stuff. [0]: https://news.ycombinator.com/item?id=33199750 [1]: https://news.ycombinator.com/item?id=38075210 [2]: https://news.ycombinator.com/item?id=29514359 [3]: https://news.ycombinator.com/item?id=34503883
You had a bad experience with Oracle and I get that. They didn't treat you well. However, not everyone has a bad experience with them and a lot of companies make mistakes and treat customers poorly. The question is not did it happen, the question is how often does it happen and how does the organization handle it. If Oracle has millions of customers and you are the only one they harmed, they are probably doing great. If your experience is a rare occurrence (say it occurs to 1% or 0.5% of customers), then everyone should avoid Oracle because they don't know if or when they will be the next victim.
In the OP's case, I have several comments:
- Companies should always be able to explain why an account was closed. If the person violated a policy, the exact line or paragraph of the policy should be given to the customer along with a detailed explanation of how the customer violated the policy.
- Companies should always notify customers when they close an account or when a customer is violating the terms of service. These notices should clearly explain what the customer did and should explain how they violated a policy.
- Companies should expect their automated systems and employees to make mistakes. They should rectify mistakes when they are found.
I think Oracle treated dijit and the OP horribly. I think Oracle should do a root cause analysis to determine why they misbehaved, fix the problem, reinstate the account (assuming the OP is telling the truth), and publicly apologize. Internally, Oracle should learn from this and fix their processes and communications.
Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#23This happened to me when Oracle first started in the cloud business. I actively avoid doing business with their cloud services.
Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#24Earlier quoted context omitted.
People probably continue to use Oracle products because Oracle makes a lot of good and useful products. Oracle is typically not criticized for its products, its criticized for its high prices and price increases.
You could only mean the database? The stuff I am familiar with was good before they bought it and is better somewhere else despite all their work to choke options with IP law.
OK, what products have gotten worse under Oracle? How do they compare to their competitors? Why don't people leave Oracle if it is so bad? Remember, people can and do move platforms all of the time. A good example is how the cloud took off despite the huge amount of work it takes to move things to the cloud.
My main point is saying one of the largest software companies in the world is "bad" or "makes things worse" says nothing. You need to give specific examples. Also, it's hard to believe that Oracle never gets anything right. Really? Everyone of their thousands of employees does bad work? All of their products are "bad" and have no good points? That does not pass the laugh test.
Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#25Earlier quoted context omitted.
There have been many times where I have tried to warn people on HN not to get into bed with Oracle.[0][1][2][3] But people have a hard time resisting free stuff. [0]: https://news.ycombinator.com/item?id=33199750 [1]: https://news.ycombinator.com/item?id=38075210 [2]: https://news.ycombinator.com/item?id=29514359 [3]: https://news.ycombinator.com/item?id=34503883
You had a bad experience with Oracle and I get that. They didn't treat you well. However, not everyone has a bad experience with them and a lot of companies make mistakes and treat customers poorly. The question is not did it happen, the question is how often does it happen and how does the organization handle it. If Oracle has millions of customers and you are the only one they harmed, they are probably doing great.…
There are so many cases where Oracle have acted in bad faith that I don’t think defending them is the right move.
“Don’t anthropomorphise the lawnmower”.
Let us not forget that they bankrupted the second largest city in the UK, it’s hardly an isolated incident.
They are exactly as evil as people say, I know its hard to reason, there’s always shades of grey after all, but I know of know of no other consistently one-dimensional company.
Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#26That people continue to use ORACLE products is one of those misteries I can not understand for much thought that I put into it.
They have an excellent free tier for experimenting with some higher power ARM servers. As long as you're ready to give up when they decide they don't like you any more, that's a pretty cool deal. Just don't ever build anything with their hardware or software that you'd like to keep.
Edit: Java is usually pretty good, too. At least the open source stuff. Maybe stuff like GraalVM too but they had that locked down in licenses for a while and I don't trust Oracle at all.
Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#27hey how else are they going to make space for project stargate! your data has been deported.
Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#28Earlier quoted context omitted.
You could only mean the database? The stuff I am familiar with was good before they bought it and is better somewhere else despite all their work to choke options with IP law.
OK, what products have gotten worse under Oracle? How do they compare to their competitors? Why don't people leave Oracle if it is so bad? Remember, people can and do move platforms all of the time. A good example is how the cloud took off despite the huge amount of work it takes to move things to the cloud. My main point is saying one of the largest software companies in the world is "bad" or "makes things worse" sa…
> OK, what products have gotten worse under Oracle?
Java.
Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#29That people continue to use ORACLE products is one of those misteries I can not understand for much thought that I put into it.
They have an excellent free tier for experimenting with some higher power ARM servers. As long as you're ready to give up when they decide they don't like you any more, that's a pretty cool deal. Just don't ever build anything with their hardware or software that you'd like to keep. Edit: Java is usually pretty good, too. At least the open source stuff. Maybe stuff like GraalVM too but they had that locked down in li…
Sadly, I have been unable to secure one of those higher power free servers. I’ve been trying for a couple weeks now.
That was literally the only reason I was willing to give Oracle a shot.
Re: Oracle Cloud deleting active user accounts without possibility for data recovery
#30Earlier quoted context omitted.
There have been many times where I have tried to warn people on HN not to get into bed with Oracle.[0][1][2][3] But people have a hard time resisting free stuff. [0]: https://news.ycombinator.com/item?id=33199750 [1]: https://news.ycombinator.com/item?id=38075210 [2]: https://news.ycombinator.com/item?id=29514359 [3]: https://news.ycombinator.com/item?id=34503883
You had a bad experience with Oracle and I get that. They didn't treat you well. However, not everyone has a bad experience with them and a lot of companies make mistakes and treat customers poorly. The question is not did it happen, the question is how often does it happen and how does the organization handle it. If Oracle has millions of customers and you are the only one they harmed, they are probably doing great.…
> However, not everyone has a bad experience with them
Examples? I know several large companies that spent tens of millions to get _away_ from Oracle.